For the first time we ordered on-line from Oodles in Loughton Essex .Food was OK perhaps a little spicy, depending on taste buds.However included in our order was a cheesecake. This was missing. We ca... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Absolutely First Class experience in oodles Reading. A big shout out to the Amazing staff Imran and Fajal your food is to die for Guys Bloody Brilliant Fresh 🔥 🥵 and what a taste. Thank you for maki... Ver más
La empresa ha respondido
As a large group of people (18) it is usually quite difficult to find somewhere to eat out together but I contacted the manager Kye of the Leeds Road branch beforehand and he was so helpful from start... Ver más
Just had this upon recommendation from a colleague, just thrown most of it in the bin and given him a slap. Cheap, nasty Chinese food of a quality lower than you'd expect to get from a mediocre C... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Welcome to Oodles Wok – your go-to destination for fresh, made-to-order Indo-Chinese cuisine! Since 2010, we've remained a family-owned business dedicated to providing an exceptional dining experience. From our humble beginnings in 2010, we've grown into a leading fast-casual brand, delighting thousands of customers across the UK daily. At Oodles Wok, we’ve reimagined dining with our unique box concept, combining traditional cooking techniques with modern twists. Our diverse menu delivers bold, authentic flavours that promise to take your taste buds on an unforgettable journey. Come and experience Oodles Wok – where every meal is a celebration of fusion and flavour. 🍜 Wok it out with Oodles Wok!🥡
Información de contacto
121 Waterside Road, LE5 1TL, Leicester, Reino Unido
- 0300 303 4145
- socialmedia@oodleschinese.com
- www.oodleschinese.com
2,8
Medio
195 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Worse chinese takeaway I've ever had
Worse chinese takeaway I've ever had. Food arrived looking like mush and 20% of the order was missing. Fortunately I ordered the hottest items on the menu so that I ended up with at least some flavour. Was offered a free meal next visit but that's never going to happen. "Once bitten twice shy".
1 de noviembre de 2025
Opinión espontánea
Excellent food and great service
Excellent food and great service ! Will surely
Recommend 👌
Hoe street branch
11 de octubre de 2025
Opinión espontánea
The overall experience was OK.
The dumplings were sold out but still on the menu- they should put a sticker saying sold out. Secondly, they got noodles labelled SPICY beef noodles. It was not spicy at all and the beef was really chewy and so were the noodles. The overall experience was OK.
26 de septiembre de 2025
Opinión espontánea
Great service delicious food always…
Great service delicious food always fresh
27 de septiembre de 2025
Opinión espontánea
Try everything once.
Me and my wife love oodles. We’ve been going since they opened on Loughborough and we’ve been every week since. Great price amazing food.
1 de agosto de 2025
Opinión espontánea
Avoid.
Some people are really deaf — you ask about shrimps and you get chicken. I would never ever go there, no matter what.
2 de septiembre de 2025
Opinión espontánea
Oodles Leeds road
Oodles Leeds road
Fantastic service by the staff well mannered 5 *****
13 de agosto de 2025
Opinión espontánea
I'm a valid customer
I'm a valid customer. I ordered food tonight usually tasty but tonight was disgusting. Rang them they did they had no record of delivery
I ordered through just eat
25 de julio de 2025
Opinión espontánea
Respuesta de Oodles
Hi Patricia,
Thank you for taking the time to leave a review. We're really sorry to hear that your experience didn’t meet expectations this time, especially as a regular customer.
We’d like to look into this further and resolve the issue for you. Please could you email us at reviews@oodleswok.com with your order details and any relevant information? While third-party orders like Just Eat may not always appear on our system directly, we’ll do our best to investigate and make things right.
Thank you again for your feedback.
Kind regards,
Oodles Wok Team
The food
The food was delicious, it was nice and spicy to my liking and the service was great! Would definitely recommend
10 de julio de 2025
Opinión espontánea
Respuesta de Oodles
Hi Kulsum,
Thank you so much for the great review! We're delighted to hear that you enjoyed the food and that the spice level was just right for you. We're also glad the service met your expectations — that means a lot to us.
We appreciate your recommendation and look forward to welcoming you back again soon!
Best wishes,
Oodles Wok Team
Sent a different order number
I ordered through Ubereats. I ordered 2 box meals, I was sent a totally different order number even tho the bag had been ticked as checked so obviously hadn't! I do not eat meat & was sent chicken boxes which meant someone else received my paneer order. I called the shop but they wouldn't deliver me my correct order, i cannot get out due to spinal issues to pick it up.
Ubereats only refunded me half the price it cost me plus I had service charges etc on top. I was saying they needed to refund the full amount but they ended the chat with me!
So I have been left without food & out of pocket! Total incompetence. I will never order from these again nor use uber, absolutely disgusting service!
UPDATE
The store manager called me & apologised for the error & resent my order to me. Had someone checked this order the mistake wouldn't have happened, hopefully they will not do this again. Thanks Oodleswok for the reply.
15 de julio de 2025
Opinión espontánea
Respuesta de Oodles
Hi there,
Thank you for notifying us — we were not aware of this situation, and we can now flag it to the Uber Eats team for further investigation.
We're truly sorry to hear about your experience. As the order was placed through Uber Eats, it's possible that the driver may have mixed up the orders during delivery. This is unfortunately something outside of our direct control and would need to be queried with Uber Eats, especially regarding the refund and delivery error.
That said, we’d still like to look into this from our side. Could you please let us know which Oodles Wok store your order came from? If you can email us at reviews@oodleswok.com with your order details and any screenshots or relevant info, we’ll investigate and support where we can.
Thanks again for bringing this to our attention — we hope to hear from you soon.
Kind regards,
The Oodles Wok Team
The food was inedible
I bought a create your own box meal. (First time im ordering from here) So it stands to reason that what i receive was of my choosing but the food was cold. Nothing like the pictures on the site. Everything was drenched in hot spicy sauce making it inedible. The chips the rice and crispy chicken were supposed to be dry. The only dish that should have sauce on it was the Malaysian chicken but it looks like they decided to drench the whole order in hot sauce. I took one bite and had a severe chocking fit. To say I'm disappointed is an understatement. Plus it tasted stale probably why they drenched it in all that sauce. I've had no choice but to throw it in the bin.
13 de junio de 2025
Opinión espontánea
I love love love love love love love…
I love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love oodles sooooo much!!! Best place ever and service!😁
5 de junio de 2025
Opinión espontánea
Respuesta de Oodles
Hi Emaan,
WOW — what a review! We're absolutely thrilled you’re feeling the oodles of love 😄 Thank you for making our day. We can’t wait to welcome you back for more amazing food and service!
— Team Oodles Wok
Plain noodles in kids meals.
Ordered kids meals, was given plain noodles with what looked like chicken nuggets. I ordered sweet and sour chicken? This looked like the chicken bites. My paneer was not cooked and not the same as when I’ve ordered previously. Awful. How can you give plain noodles as a meal? Tried calling restaurant but no answer. Will not order from them again.
Update. After 2 weeks received a reply. I emailed the below email address. Response was apology and we hope you’ll order from us again. No recognition that they got the order wrong. I will not order from you again.
29 de mayo de 2025
Opinión espontánea
Respuesta de Oodles
Hi Ms Dasanjh,
We’re really sorry to hear about your recent experience. This doesn’t reflect our usual standards, and we’d like to make it right. Please drop us an email at reviews@oodleswok.com with your order details so our team can look into this properly and help turn your experience around.
Thanks for bringing it to our attention — your feedback matters.
— Team Oodles Wok
Quick and lush food
Don't know what these one star reviews are about. As the portion are just right and too big in some cases. My kids feel happy with their portions too.. however my daughter chooses to go for value box as she prefers spicy food.. Alum Rock Rd is the one we go to and they are great.. I don't know about spiking food as it is an open kitchen so you see how they prepare your food (unless they spike with with some MSG haaiyaaa).. Sohail serves us normally and there is no smirking instead there is a friendly smile and chat.. maybe these are fan of their competition who are giving bad reviewss..anyway try it for yourself.. quick and easy food..
16 de mayo de 2025
Opinión espontánea
Respuesta de Oodles
Hi Khaleda,
Thanks so much for taking the time to share your experience — we're really glad to hear your family enjoys our portions and flavours! It’s great to know Alum Rock Road is your go-to and that Sohail is making a positive impression. We'll make sure he sees your kind words 😊 We hope to keep serving you more lush, spicy goodness!
— Team Oodles Wok
Delivery was a bit slow but the food…
Delivery was a bit slow but the food was excellent, will order again
6 de mayo de 2025
Opinión espontánea
Respuesta de Oodles
Hi Phil,
Thanks for your honest feedback! We’re glad to hear the food hit the mark, and we appreciate your patience with the delivery time. We’re always working to improve and hope your next order is right on time (and just as tasty).
— Team Oodles Wok
The food here is way overpriced for…
The food here is way overpriced for what you get. The portions are incredibly small—even the kids’ meals barely satisfy a child’s appetite. We left still hungry and feeling like we didn’t get our money’s worth. Definitely not ideal for families looking for value.
24 de abril de 2025
Opinión espontánea
Respuesta de Oodles
Hi Ali,
We’re sorry to hear the food and portion sizes didn’t meet your expectations. We aim to provide both quality and value, and it sounds like we fell short for you. We’d appreciate the chance to understand more and improve — please get in touch with us at reviews@oodleswok.com with your visit details.
— Team Oodles Wok
Awful place
Awful place. My delivery was over an hour late. my orders got mixed up. Portions are absolutely tiny! I've ordered a make your own box and the box was smaller than my hand. Dont waste your time and money. There are better places to eat.
4 de abril de 2025
Opinión espontánea
Respuesta de Oodles
Hi Ewelina,
We’re really sorry to hear about your disappointing experience with delivery and portion sizes. That’s certainly not the service we aim to provide. We’d like to look into this and make things right — please reach out to us at reviews@oodleswok.com with your order details.
— Team Oodles Wok
Ordered on uber eats with a buy one get…unfulfilled order and rude and abusive staff
Ordered on uber eats with a buy one get one free promotion. The store did not honor the promotion and when I called they were rude and abusive.
DO NOT SPEND YOUR MONEY WITH THEM!!!
27 de marzo de 2025
Opinión espontánea
Respuesta de Oodles
Hi Anthoney,
We’re truly sorry you had such a frustrating experience, and we take reports like this very seriously. We’d like to look into this further and investigate what went wrong. Please email us at reviews@oodleswok.com with the details so we can assist you directly.
— Team Oodles Wok
The food is so delicious
The food is so delicious, 100%recommended
23 de marzo de 2025
Opinión espontánea
Respuesta de Oodles
Hi Tripti,
Thank you for the glowing recommendation! We're so glad you enjoyed the food and truly appreciate your support. Hope to serve you again soon!
— Team Oodles Wok
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.