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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Always good product until this order. Elbow pads received were not in the ballpark, at all. So large that they wre made for a very large set of knees, not elbows. After attempts to adjust, sti... Ver más

Valorada con 2 estrellas sobre 5

Placed an order and paid for 3 day shipping. With other sites when using expedited shipping options you can trust yo will receive your order give or take a day. By day 5 stll not having received any t... Ver más

Valorada con 5 estrellas sobre 5

The OPSGEAR CEO, David Burnell is not just an American Patriot, but also a very active involved Leader of the Company he founded. Thank you David for your Service to our great country, but also the... Ver más

Valorada con 1 estrellas sobre 5

Do not use this website. They do not respond to inquiries in a timely manner. Also, I have been waiting for my product for two weeks. I ask where it is and no one can give me a straight answer. DO NOT... Ver más

Información sobre la empresa

  1. Tienda de ropa deportiva
  2. Tienda de ropa

Escrito por la empresa

OPSGEAR, INC. went out of business in 2017. Their last known location was: 1185 S 1800 W, Woods Cross, UT 84087, and their last known phone number was 801-936-2322. Their intellectual property (copyrights, trademarks, and internet domains) were purchased by another company in 2017.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

No feedback on item not shipped from …

No feedback on item not shipped from order made august 20. Poor customer service. Still waiting for product a full month later. At least an email giving a date, or a refund!

19 de septiembre de 2017
Opinión espontánea
Logotipo de OPSGEAR

Respuesta de OPSGEAR

Hello Benjamin,

I do apologize for the inconvenience, I do see that we have been keeping in contact with you through the emails you have sent and recently let you know that your order is being shipped out within the week to you. As soon as we have your tracking number we will get that emailed to you. Thank you very much for your time.

Josh,
GURU.

Valorada con 1 estrellas sobre 5

I ordered a pair of boots

I ordered a pair of boots. It has taken Opsgear over a week and they have still not been sent. I requested to cancel my order and get my money back and they responded with an email saying that they are preparing it for shipping. How long does it take to ship one item? I just want my money back and they still have not done that.

19 de septiembre de 2017
Opinión espontánea
Logotipo de OPSGEAR

Respuesta de OPSGEAR

Hello Royce,

I do apologize for the inconvenience, I do see that we responded to let you know that your order was prepared to ship out within the next couple days and could have that shipped if you wanted, but since you asked for it to be canceled we let you know we were having the order canceled for you. The order has since been canceled and the funds have been sent to your financial institution. Thank you for your time.

Josh,
GURU.

Valorada con 3 estrellas sobre 5

Like the product

Like the product. Two items are slow to arrive. But I was able to contact them easy and got a quick reply.

19 de septiembre de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Their website has false inventory numbers.

Ordered pants because their site said they had them in stock and I needed them for a trip. The $6 arrived, but the pants still have not shipped.

18 de septiembre de 2017
Opinión espontánea
Logotipo de OPSGEAR

Respuesta de OPSGEAR

Hello Hal,

I do apologize for the inconvenience, the pants are being shipped from a separate warehouse and they will be on their way within the next couple business days. As soon as we have the tracking number for the pants we will email that to you right away. Thank you very much for your time and have a great weekend.

Josh,
GURU.

Valorada con 1 estrellas sobre 5

I DID ORDER THREE ITEMS

I DID ORDER THREE ITEMS , TWO OUT OF THREE I GUESS ISN-T BAD , IF ONE IS PLAYING - HORSE SHOES ,, THE WATCH I DID ORDER WAS BROKE ,, THE MINUTE HAND IS LOOSE ,, I AM STILL WAITING ON THE REPLACEMENT WATCH ??? WILL I GET IT ??? THIS WAS MY VERY FIRST ORDER ,,,

16 de septiembre de 2017
Opinión espontánea
Logotipo de OPSGEAR

Respuesta de OPSGEAR

Hello Louis,

I do apologize for the defective unit, I do see that we have been in contact with you to get you a replacement and we had needed to receive an image of the defect to get a replacement on its way to you. We have since sent you a return label to get that product back to us so we can check the watch and once processed we will have that new watch on its way to you. Thank you for your time.

Josh,
GURU.

Valorada con 3 estrellas sobre 5

Timely shipping could be improved

Shipping is a bit slow. Ordered 4 items and one showed up pretty fast but the other three are still not here and communication could be improved on when they anticipate sending them.

16 de septiembre de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have shopped from this guys before …

I have shopped from this guys before and it was a good experience in the past. This time, it was terrible. The piecemealed my order and almost a month later I still don't have everything. Everything was listed as "in stock" that I ordered on their website and I still don't have it and have no idea when they are going to get around to shipping it. I keep getting excuses like the warehouse is back logged. They seriously need to figure out their distributions and logistics. I won't ever buy anything from them again.

15 de septiembre de 2017
Opinión espontánea
Logotipo de OPSGEAR

Respuesta de OPSGEAR

Hello Monte,

I do apologize for the time your order has taken, we do have quite a few warehouses that ship our items and that is why orders will sometimes come in multiple packages. The rest of your order is being shipped out within the next couple business days and as soon as we have those tracking numbers we will have them emailed to you right away. Please let me know if there is anything else I can help you with and I hope you have a great weekend.

Josh,
GURU.

Valorada con 2 estrellas sobre 5

The product purchased is of quality..

The product purchased is of quality... although I was a little disappointed in the speed of shipping. The company claims it is veteran owned, and perhaps they worked with burocrats during there time in service. I did not experience that type of behavior while I was in service, as myself and those I encountered were high speed an low drag. If you intend to use your status as a veteran, then I ask that you preform your duties to your customers with the same integrity and high standards that being a veteran owned company would imply.

15 de septiembre de 2017
Opinión espontánea
Logotipo de OPSGEAR

Respuesta de OPSGEAR

I am the Veteran who owns this company. Sometime we hear this from people. I will not bore you with the details of my extensive serve then and over the past decade plus. Suffice it to say that there is no correlation between my duties in the service and the time in which you get your products. As the President of this company I de take full responsibility for our part. Sometimes we have backorders, and sometimes things ship same day. Your expectations are important to us and I take the feedback serious.

Please enjoy your high speed low drag day.

David

Valorada con 1 estrellas sobre 5

Still havent received the order

Still havent received the order. No shipping info either, so I cant really rate it.

15 de septiembre de 2017
Opinión espontánea
Logotipo de OPSGEAR

Respuesta de OPSGEAR

Hello Dwayne,

I do apologize for the delay, we have been a bit behind as our shipping warehouses have been pushing Disaster Relief for the Hurricanes and Floods to first priority.  I have pushed your order to the front to be shipped out as quickly as possible and as soon as your order is on its way to you we will email you your tracking number.  Please let me know if there is anything else I can help you with and have a great day.

Josh,
GURU.

Valorada con 1 estrellas sobre 5

Recently I ordered and paid for a ball …

Recently I ordered and paid for a ball cap. After several weeks I inquired and was advised by Customer Service that the hat was "oversold" and no longer available. OK, that happens, but why did I have to inquire? Why wouldn't someone contact me? Anyway, after I inquired I was told to pick another cap and I replied that they could send any cap available. No reply, no cap of any type, no refund, no customer service. I truly try to patronize Vet owned businesses, and no matter what I TRULY value service to our country, but I've made my last purchase with OpsGear. If you treat enough customers this way you will be out of business. Chuck

14 de septiembre de 2017
Opinión espontánea
Logotipo de OPSGEAR

Respuesta de OPSGEAR

Hello Chuck,

I do apologize for this inconvenience and am glad we have since been able to get this issue fixed for you and renew your faith that we truly do care! Thank you so much for your time and I hope you have a great rest of your week.

Josh,
GURU.

Valorada con 4 estrellas sobre 5

Always good product until this order

Always good product until this order. Elbow pads received were not in the ballpark, at all. So large that they wre made for a very large set of knees, not elbows. After attempts to adjust, still TOO large.

The waterproof flash lights WERE NOT INCLUDED IN THE ENVELOPE !
Also there was NO invoice. Please tell me they were shipped seperately.

Please send a prepaid return envelope and inform me shipping status of the flashlights.

thanks, Ben Williams

14 de septiembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Coasties Review

They are the best military place where you can buy amazing things. They are also very caring people as they helped with Hurricane Irma.

14 de septiembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

The OPSGEAR CEO

The OPSGEAR CEO, David Burnell is not just an American Patriot, but also a very active involved Leader of the Company he founded.
Thank you David for your Service to our great country, but also the great service to me as a longtime, loyal customer of Opsgesr.

Mike Good

13 de septiembre de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great light weight shirt

Great shirt, clean, clear graphics. Very soft and comfortable to wear. Shirts are light weight and nice for warmer weather.

10 de septiembre de 2017
Opinión espontánea
Valorada con 2 estrellas sobre 5

Will I ever receive the main purchase in my order???

I've waited to write a review despite being asked via email no less than three times, with the first request coming immediately after placing my order. I am sure most people review the products they RECEIVE vs. the ordering experience. I give OPSGEAR 2 stars right now(3 weeks affected ordering) because not all of my order has arrived. In fact, I have no idea when the rest of my order will even be shipped.the main reason for my order was a range bag and while placing that order I decided to order some cheap gadgets. All of the molded plastic "gadgets" have arrived and I really haven't tried them out but they seem to be fine and as expected. There has been no word on when the range bag will ship, if ever. Thee was no packing slip to detail what was shipped and what may be on backorder? While I receive marketing emails each and every day from OPSGEAR, not a single email of when and if I will ever receive the range bag. Your guess is as good as mine. In my opinion, if you can find what you like elsewhere, order it from the other place. I know I will.

10 de septiembre de 2017
Opinión espontánea
Logotipo de OPSGEAR

Respuesta de OPSGEAR

Hello Christopher,

I do apologize for the delay, we were just a bit behind with shipments but have since been shipping much faster. We do have a few warehouses that hold our items and that is why you received most of the order before the propper bag. I do see that the range bag has now been delivered to you and hope it is exactly what you were looking for. Thank you for your time and have a great weekend.

Josh,
GURU.

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