Options For Your Tomorrow Opiniones 

406
TrustScore: 2 sobre 5

2,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Remember the UK government made a Television advertisement warning of fraudulent pensions companies? Starts with a financial advisor on a jet ski splashing about a picturesque Caribbean i... Ver más

Valorada con 1 estrellas sobre 5

Appalling service in every way possible. I'd suggest Options invest in a Customer Care course for all staff. Took them 6 months to send my small lump sum. They don't answer the phones, or you're o... Ver más

Valorada con 1 estrellas sobre 5

As an employee you have no choice over your employer's pension provider. If you get this lot my advice is to opt out and find your own. Total indifference to any complaint, they just don't care. Tryi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

First payment taken end October, I requested opt out info 28th November as no email received. Email received saying my employer had not sent the required documents, once received would forward o... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de planes de jubilación
  2. Servicios financieros alternativos
  3. Planificador financiero
  4. Fondo de pensiones
  5. Inversiones inmobiliarias
  6. Fondo fiduciario

Escrito por la empresa

We’re an independent pension administrator and professional trustee company. For the last 20 years, we’ve provided advisers and their clients with pension solutions to help save for a happy and secure retirement. What really sets us apart is our ability to craft solutions from products. For most providers, talking about SIPP, SSAS and other products is where the conversation ends. For Options, as a solutions provider, it’s where the conversation begins. That’s how we’ve navigated our way through huge change in the UK pensions world over the last two decades and it’s why, today, we’re entrusted with administering over £1.7 billion of our clients’ funds across both personal and corporate pension schemes. We passionately believe in pensions and we think that it’s never been more necessary to plan for the future. We base our solutions on SIPPs, SSAS, Property, Syndicates, Workplace Pensions, Auto-enrolment and 3rd party administration. We also provide our specialist commercial property service for individual SIPP, SSAS and Syndicates. We invest heavily in our systems and technology to ensure security and a smooth, headache-free experience for our advisors and your clients We’re 100% committed to providing our advisers with the knowledge and resources to help you do what you do best - advising your clients. An Options partnership gives you our support with: Technical, Marketing, Presentations, Webinars, Client meetings, Business Planning, Education and Training. This helps us mutually to offer our clients the best possible service and to be satisfied that we’ll achieve their goals. As an Independent Pension Administrator and Trustee we put good governance at the heart of all that we do. Options UK Personal Pensions LLP is authorised and regulated by the Financial Conduct Authority for its SIPP business FRN 501747


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

406 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Todas las opiniones

(406)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Carly is always so pro active

Carly is always so pro active - keeps me fully informed and meets deadlines

22 de diciembre de 2023
Opinión espontánea
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Respuesta de Options For Your Tomorrow

Firstly, Happy New Year! Thank you for your kind words and for taking the time to review. We really do appreciate it! #teamoptions

Valorada con 5 estrellas sobre 5

Meeting Deadline

I was particularly pleased that Carly Fallows was able to assist in completing and dispatching the information I required promptly and efficiently, as I was under pressure to complete a long and drawn-out property sale. All this on a Friday afternoon with a deadline looming. Carly was good-humoured and helpful.

15 de diciembre de 2023
Opinión espontánea
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Respuesta de Options For Your Tomorrow

Thanks for your feedback and for taking the time to do so. We really appreciate it. Wishing you and your a fabulous holiday season :) #teamoptions

Valorada con 1 estrellas sobre 5

Stay away - the worst pension out there

We are trying to transfer our pension out to another provider since August. They only reply once in 2 months and are absolutely incompetent. Stay far far away from them and never trust them with anything. At this speed if I am lucky I will get my money next year in the summer.

18 de diciembre de 2023
Opinión espontánea
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Respuesta de Options For Your Tomorrow

We're sorry you have been having issues and I`m sure there is a reasonable explanation, that we can work through. If you could please email me direct at christine.hallett@optionspensions.co.uk and hopefully we can sort this out for you. Thank you.

Valorada con 4 estrellas sobre 5

Fairly prompt response by email or if…

Fairly prompt response by email or if requested, by phone.
Personable staff who seem genuinely pleased to help with queries/actions

29 de noviembre de 2023
Opinión espontánea
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Respuesta de Options For Your Tomorrow

Thank you for your kind words and for taking the time to review. We really do appreciate it!

Valorada con 5 estrellas sobre 5

prompt service

I needed a copy of a lease agreement as my copy was tatty and the team sorted it immediately and I now have a pristine clean one to read at my leisure!! They also alerted me to the fact that a rent review was available which prompted me into action. A good job well done!

13 de diciembre de 2023
Opinión espontánea
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Respuesta de Options For Your Tomorrow

Thanks for your feedback and for taking the time to do so. We really appreciate your kind words :) #TeamOptions

Valorada con 4 estrellas sobre 5

This is a decent company

This is a decent company. they are clear, helpful and transparent.

12 de diciembre de 2023
Opinión espontánea
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Respuesta de Options For Your Tomorrow

Thank you for taking the time and your kind words, here at Option's we do try hard to ensure our customer are satisfied. #teamoptions

Valorada con 5 estrellas sobre 5

First class service from Carly

Carly couldn't have been more helpful. She went over and above to support us by providing the information we required. The work was completed professionally and efficiently. We are very happy customers.

13 de diciembre de 2023
Opinión espontánea
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Respuesta de Options For Your Tomorrow

Thank you! #teamoptions

Valorada con 5 estrellas sobre 5

Excellent complaint resolution from Pauline Keegan at The Options Workplace Pension Trust

As part of the complaints resolution team, Pauline was able to provide consistently helpful and timely guidance for me whilst trying to untangle a very complex query which had gone on for a long time before she was involved. She identified what was outstanding, approved what was provided and gave an accurate timeline which was adhered to. Many thanks!

8 de diciembre de 2023
Opinión espontánea
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Respuesta de Options For Your Tomorrow

Thanks for your feedback and for taking the time to do so. We really appreciate Pauline too :) #teamoptions

Valorada con 5 estrellas sobre 5

Very prompt and professional service as…

Very prompt and professional service as ever......thank you Alison Kelly!

5 de diciembre de 2023
Opinión espontánea
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Respuesta de Options For Your Tomorrow

Thanks for your feedback and for taking the time to do so. We really appreciate :) #teamoptions

Valorada con 1 estrellas sobre 5

If i could get to zero stars i would

If i could get to zero stars i would, the most horrendous customer service i have ever experienced. I have even been igonred when making a request to pay money in!! I am an employer and would highly reccomend you go anywhere but these people for workplace pension solutions.

29 de noviembre de 2023
Opinión espontánea
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Respuesta de Options For Your Tomorrow

We're sorry you have been having issues and I`m sure there is a reasonable explanation, that we can work through. If you could please email me direct at christine.hallett@optionspensions.co.uk and hopefully we can sort this out for you. Thank you.

Valorada con 5 estrellas sobre 5

Very Helpful

Devendra Varsani was an absolute pleasure to deal with and always helpful and nothing was too much trouble for him. He always showed great patience when dealing with me, it was very much appreciated. Thank you

8 de noviembre de 2023
Opinión espontánea
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Respuesta de Options For Your Tomorrow

Thanks for your feedback and for taking the time to do so. We really appreciate :) #teamoptions

Valorada con 5 estrellas sobre 5

I have been impressed by the service…

I have been impressed by the service provided by Alison Kelly at options pensions. Alison is responsive and very helpful.

7 de noviembre de 2023
Opinión espontánea
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Respuesta de Options For Your Tomorrow

Thanks for your review, we think Alison is the best too!

Valorada con 5 estrellas sobre 5

Commercial property purchase through sipp

We were looking for a company to buy an industrial property through our Sipp. Gave Lisa at Options a call and had the process explained.
Lisa and the team at Options were very helpful throughout the process, gave us all the info to complete the purchase within our deadline.
Would recommend.

1 de noviembre de 2023
Opinión espontánea
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Respuesta de Options For Your Tomorrow

Thank you for taking the time to write this review. It means a lot to #teamopitons.

Valorada con 5 estrellas sobre 5

Great service

Great service. The team in Cardiff helped me create a share dealing account linked to my SIPP. Always polite and helpful and really swift turnaround. Thank you.

1 de noviembre de 2023
Opinión espontánea
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Respuesta de Options For Your Tomorrow

Thanks for your feedback :) #teamoptions

Valorada con 1 estrellas sobre 5

Absolutely appalling

Absolutely appalling. 11 months ago i started the process of transferring my funds to another scheme and it still hasn't been completed. Customer service and communications is atrocious. Completely shambolic.

31 de octubre de 2023
Opinión espontánea
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Respuesta de Options For Your Tomorrow

I am sorry you have had cause to write this. If you can provide me with your reference details for your pension scheme with us and your full email address I will look into the problems you have experienced. Please send me your details to christine.hallett@optionspensions.co.uk

Valorada con 1 estrellas sobre 5

One of the worst pension companies i…

One of the worst pension companies i have ever dealt with, do not use these if you value your funds

30 de septiembre de 2023
Opinión espontánea
Logotipo de Options For Your Tomorrow

Respuesta de Options For Your Tomorrow

I am sorry you have had cause to write this. If you can provide me with your reference details for your pension scheme with us and your full email address I will look into the problems you have experienced. Please send me your details to christine.hallett@optionspensions.co.uk

Valorada con 3 estrellas sobre 5

reluctant to accept long addresses.

It was reluctant to accept long addresses, particularly an address in Jersey.
Once or twice it seemed to stall when entering dates

26 de octubre de 2023
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Respuesta de Options For Your Tomorrow

Hopefully, this problems has now been solved. Thanks for letting us know.

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