Remember the UK government made a Television advertisement warning of fraudulent pensions companies? Starts with a financial advisor on a jet ski splashing about a picturesque Caribbean i... Ver más
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Consulta las opiniones de los clientes
Appalling service in every way possible. I'd suggest Options invest in a Customer Care course for all staff. Took them 6 months to send my small lump sum. They don't answer the phones, or you're o... Ver más
As an employee you have no choice over your employer's pension provider. If you get this lot my advice is to opt out and find your own. Total indifference to any complaint, they just don't care. Tryi... Ver más
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First payment taken end October, I requested opt out info 28th November as no email received. Email received saying my employer had not sent the required documents, once received would forward o... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de planes de jubilación
- Servicios financieros alternativos
- Planificador financiero
- Fondo de pensiones
- Inversiones inmobiliarias
- Fondo fiduciario
Escrito por la empresa
We’re an independent pension administrator and professional trustee company. For the last 20 years, we’ve provided advisers and their clients with pension solutions to help save for a happy and secure retirement. What really sets us apart is our ability to craft solutions from products. For most providers, talking about SIPP, SSAS and other products is where the conversation ends. For Options, as a solutions provider, it’s where the conversation begins. That’s how we’ve navigated our way through huge change in the UK pensions world over the last two decades and it’s why, today, we’re entrusted with administering over £1.7 billion of our clients’ funds across both personal and corporate pension schemes. We passionately believe in pensions and we think that it’s never been more necessary to plan for the future. We base our solutions on SIPPs, SSAS, Property, Syndicates, Workplace Pensions, Auto-enrolment and 3rd party administration. We also provide our specialist commercial property service for individual SIPP, SSAS and Syndicates. We invest heavily in our systems and technology to ensure security and a smooth, headache-free experience for our advisors and your clients We’re 100% committed to providing our advisers with the knowledge and resources to help you do what you do best - advising your clients. An Options partnership gives you our support with: Technical, Marketing, Presentations, Webinars, Client meetings, Business Planning, Education and Training. This helps us mutually to offer our clients the best possible service and to be satisfied that we’ll achieve their goals. As an Independent Pension Administrator and Trustee we put good governance at the heart of all that we do. Options UK Personal Pensions LLP is authorised and regulated by the Financial Conduct Authority for its SIPP business FRN 501747
Información de contacto
1st Floor Lakeside House Shirwell Crescent Furzton Lake, MK4 1GA, Milton Keynes, Reino Unido
- +44(0)3301241505
- ENQUIRIES@optionspensions.co.uk
- www.optionspensions.co.uk
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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Carly is always so pro active
Carly is always so pro active - keeps me fully informed and meets deadlines

Respuesta de Options For Your Tomorrow
Meeting Deadline
I was particularly pleased that Carly Fallows was able to assist in completing and dispatching the information I required promptly and efficiently, as I was under pressure to complete a long and drawn-out property sale. All this on a Friday afternoon with a deadline looming. Carly was good-humoured and helpful.

Respuesta de Options For Your Tomorrow
Stay away - the worst pension out there
We are trying to transfer our pension out to another provider since August. They only reply once in 2 months and are absolutely incompetent. Stay far far away from them and never trust them with anything. At this speed if I am lucky I will get my money next year in the summer.

Respuesta de Options For Your Tomorrow
Fairly prompt response by email or if…
Fairly prompt response by email or if requested, by phone.
Personable staff who seem genuinely pleased to help with queries/actions

Respuesta de Options For Your Tomorrow
Fantastic to work with...5 stars...well…
Fantastic to work with...5 stars...well deserved!

Respuesta de Options For Your Tomorrow
prompt service
I needed a copy of a lease agreement as my copy was tatty and the team sorted it immediately and I now have a pristine clean one to read at my leisure!! They also alerted me to the fact that a rent review was available which prompted me into action. A good job well done!

Respuesta de Options For Your Tomorrow
This is a decent company
This is a decent company. they are clear, helpful and transparent.

Respuesta de Options For Your Tomorrow
First class service from Carly
Carly couldn't have been more helpful. She went over and above to support us by providing the information we required. The work was completed professionally and efficiently. We are very happy customers.

Respuesta de Options For Your Tomorrow
Excellent complaint resolution from Pauline Keegan at The Options Workplace Pension Trust
As part of the complaints resolution team, Pauline was able to provide consistently helpful and timely guidance for me whilst trying to untangle a very complex query which had gone on for a long time before she was involved. She identified what was outstanding, approved what was provided and gave an accurate timeline which was adhered to. Many thanks!

Respuesta de Options For Your Tomorrow
Very prompt and professional service as…
Very prompt and professional service as ever......thank you Alison Kelly!

Respuesta de Options For Your Tomorrow
If i could get to zero stars i would
If i could get to zero stars i would, the most horrendous customer service i have ever experienced. I have even been igonred when making a request to pay money in!! I am an employer and would highly reccomend you go anywhere but these people for workplace pension solutions.

Respuesta de Options For Your Tomorrow
Very Helpful
Devendra Varsani was an absolute pleasure to deal with and always helpful and nothing was too much trouble for him. He always showed great patience when dealing with me, it was very much appreciated. Thank you

Respuesta de Options For Your Tomorrow
Always have courteous and efficient…
Always have courteous and efficient service from them!

Respuesta de Options For Your Tomorrow
I have been impressed by the service…
I have been impressed by the service provided by Alison Kelly at options pensions. Alison is responsive and very helpful.

Respuesta de Options For Your Tomorrow
Commercial property purchase through sipp
We were looking for a company to buy an industrial property through our Sipp. Gave Lisa at Options a call and had the process explained.
Lisa and the team at Options were very helpful throughout the process, gave us all the info to complete the purchase within our deadline.
Would recommend.

Respuesta de Options For Your Tomorrow
Great service
Great service. The team in Cardiff helped me create a share dealing account linked to my SIPP. Always polite and helpful and really swift turnaround. Thank you.

Respuesta de Options For Your Tomorrow
Clear on time summary of my position…
Clear on time summary of my position regarding my SIPP

Respuesta de Options For Your Tomorrow
Absolutely appalling
Absolutely appalling. 11 months ago i started the process of transferring my funds to another scheme and it still hasn't been completed. Customer service and communications is atrocious. Completely shambolic.

Respuesta de Options For Your Tomorrow
One of the worst pension companies i…
One of the worst pension companies i have ever dealt with, do not use these if you value your funds

Respuesta de Options For Your Tomorrow
reluctant to accept long addresses.
It was reluctant to accept long addresses, particularly an address in Jersey.
Once or twice it seemed to stall when entering dates

Respuesta de Options For Your Tomorrow
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