Orbit Fitness Equipment Opiniones 

36
TrustScore: 2 sobre 5

1,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Don't waste your money! Go onto facebook and get a cheaper one because you'll probably get a better level of customer service and probably the same (if not better) quality of machine. They c... Ver más

Valorada con 2 estrellas sobre 5

After sale service is commendable but the item itself not worth investing. Bought a ZEN5.8R Orbit Zenith V5.8R Light Commercial Recumbent Self generation causing anxiety looking at the heart rate, it... Ver más

Valorada con 1 estrellas sobre 5

I have been using this servious for about a month now without any problems. BUT....I have been trying to get funds out of my account now for over a week. All communication has been cut off from their... Ver más

Valorada con 2 estrellas sobre 5

I placed order online to be picked up since its in stock so i assumed its like the other shop 2hours to collect then after placed it got an email says it will take 3-5 days to process my order which a... Ver más

Información sobre la empresa

  1. Servicio de fitness y nutrición
  2. Farmacia

Información proporcionada por diversas fuentes externas

Suppliers of Quality Fitness Equipment for all your Home, Corporate and Commercial Fitness requirements. Call us or visit our website now for your fitness equipment enquiry.


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

36 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,9

Todas las opiniones

(36)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service absolutely lovely staff. I ordered a Olympic weights package they had a offer of free delivery and was delivered the next business day! Thank you very much ☺️

17 de julio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Just bought a light commercial treadmill from Damian at Orbit Fitness Osborne Park. He was very friendly, helpful, knowledgeable and not pushy at all. Fantastic customer service. I would definitely recommend going to see him. Thank you.

28 de abril de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Slow delivery

We ordered an item on March 21st and it is now the 29th and we have not received the item.

29 de marzo de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

Super quick delivery

Orbit's online system is great. It was easy to search for what I wanted. Simple to to order and pay for. The option to pick up from my nearest store made it convenient for me as I don't have anywhere for the delivery to be left when I am at work. The item was ready to collect within a few days of placing my order. My only criticism is that I didn't receive a notification that the item was ready to be picked up. I just happened to stop by the store to ask and it was there waiting for me. Store staff were really friendly though and said they would have notifies me later that day. So will give them the benefit of the doubt this time 😉
Would certainly recommend this option though.

1 de marzo de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

Still waiting for my "pending" order

Just as the title says, I'm still waiting for my order for the past ~3 weeks, which the status is still "pending". What really annoys me is that my card was already charged for the purchase, and yet the order is still "pending" :(

Update:
After emailing orbit fitness the order was received promptly!

13 de febrero de 2017
Opinión espontánea
Logotipo de Orbit Fitness Equipment

Respuesta de Orbit Fitness Equipment

Good afternoon
Apologies for the delay in getting the product to you.
I have contacted the delivery department and asked to make it a priority to have this product sent to you today.

Valorada con 5 estrellas sobre 5

Brilliant Service

I ordered the rowing machine online, was expecting it to take up to 10 working days to arrive, it arrived two days later with two very cheerful delivery men.

9 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic! Highly recommended

I ordered my equipment and it was delivered in less than a week! I'm absolutely stoked with the quality of the gear and the condition upon delivery! Will definitely buy from you guys again!

20 de diciembre de 2016
Opinión espontánea
Valorada con 3 estrellas sobre 5

Reasonable delivery cost

Happy with the cost of delivery, but I selected the option of leaving the goods without a signature as I knew I would probably not be home. It wasn't put on the parcel so took 3 days longer to arrive. Maybe don't make it an option if you aren't going to relay it to the courier? I also was never given a tracking number so couldn't check when my delivery would arrive and have still not had a reply to the email I sent requesting one.

12 de diciembre de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

No response

No response.
Lack of response.
No information about delivery

13 de septiembre de 2016
Opinión espontánea
Logotipo de Orbit Fitness Equipment

Respuesta de Orbit Fitness Equipment

“Thank you so much for your feedback. Our team strives to ensure every customer has a positive experience. We apologize that your experience did not meet this expectation.

We have followed up on your case internally to make sure this does not occur again. Please reach out to us at customerservice@orbitfitness.com.au or 62413027 so we can find a resolution.

We appreciate your business and hope you will give us another chance in the future.

Best,

Orbit Fitness

Valorada con 1 estrellas sobre 5

Paragon orbit

ordered the Paragon smith on discount price!! Which 2 days later said to be out of stock in this time missed out on anther unit.. Very disappointed.

24 de julio de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rockingham store with nathaniel

After my husband having a stroke 2 years ago we were ready to help him with his recovery further by purchasing a rower!! We have previously been to orbit and dealt with a very lovely lady but sadly she had left! When we entered orbit nathaniel was very welcoming and genuinely wanted to help and intently listened to our story!
From then he showed us the water rowers and we ended up with the best rower Cll rower! I can not begin in words of how nice nathaniel is and highly recommend his services to many! It was also nice to talk to someone that knew exactly what he was talking about on all the products! I even left with a new arm workout to do at home! Lisa and Dave kepa

27 de febrero de 2016
Opinión espontánea

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