Original Mask Company Opiniones 

87
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would have rated very low due to the fact that I am still waiting for the masks to arrive, but saved by the very good customer service from Finn, who has gone to great lengths to find out where my o... Ver más

Valorada con 1 estrellas sobre 5

These masks are cheap Chinese and are NOT suitable for Virus Protection. (The black mask) They are labelled for Cosmetic Use. We are officially informed that we should use 3 layer masks so read the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely hand sanitiser, the aloe vera and vitamin E stop it feeling like it's paint-stripping your skin. I also thoroughly applaud the ethos behind the company in not exploiting the market at this... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really good value wonderful ,I had a problem ordering I contacted customer service and Finn replied very quickly , in the meantime I managed to place my order . I sent an apology for bothering the... Ver más

Información sobre la empresa

  1. Tienda de artículos médicos

Información proporcionada por diversas fuentes externas

Quality supplier of affordable PPE, with quick delivery services across the UK.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

87 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

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(87)

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Valorada con 2 estrellas sobre 5

Face masks came quick but they smell…

Face masks came quick but they smell bad plus the blue colour is faded in places and some of the elastic came out and the mask fell off while I was out . So not really happy and not to sure if they was made in the UK.So considering all that i really don’t think they will give me the protection from the virus.

8 de julio de 2020
Opinión espontánea
Logotipo de Original Mask Company

Respuesta de Original Mask Company

Hi Lorraine!

Thank you for your feedback and we're very sorry to hear that your face masks were not up to the standard which our customers rightfully expect. It is unusual to hear that our masks smell bad and that they weren't of a high quality. Whilst we carefully quality control all batches of masks that we sell, they are indeed not made in the UK. We don't specify anywhere that our masks are made in the UK, but do state on our packaging that the masks are made in China. Currently almost 100% of mask production comes from Asia (primarily China followed by India). We continue to look into producing in the UK but this does take time.

We have reached out to you via email to rectify the situation, and would also be grateful if you could send us photos of the items that you received and that you refer to. As the first negative review we've received we take this very seriously, and any feedback is always gratefully received as we continue to grow our offering of quality PPE and health supplies at very affordable prices.

Thanks,
Finn

Valorada con 5 estrellas sobre 5

UK stockist.

Very impressed with this company. Masks arrived very quickly, competitively priced, (half the cost of the same ones selling locally) AND they have a nose pinch so my specs don’t fog up. I do have reusable ones but find these are much easier to wear.

8 de julio de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ordered 7 masks

Ordered 7 masks. They are lightweight and suitable for the summer. I had to take the nose strip out as they were uncomfortable for us. The masks don't need them anyway as they fit snugly around the face. We like them and I ordered another 8, again taking out the nose strip.

7 de julio de 2020
Opinión espontánea
Logotipo de Original Mask Company

Respuesta de Original Mask Company

Hi there YWillis!

Thank you for your review, we appreciate the feedback! The nose strip is there to allow you to shape the mask to fit the bridge of your nose, but I'm glad to hear that they fit snugly around the face anyway.

Stay safe!

Valorada con 5 estrellas sobre 5

Excellent service

I recieved an acknowledgement of my order immediately. I also received a message to explain a slight delay in delivery and my goods arrived within a week.

3 de julio de 2020
Opinión espontánea

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