Othoba.com Opiniones 125

Very slow in delivering products.
They claim 1–7 days delivery, but it actually takes 10–15 days. Horrible experience.

Very careful about their Return/Refund policy. Fishy.

They provided me broken product. Tried to report both to seller & othoba. They did nothin. horrible experience. In this time these types of service is unexceptable.

Review for Othoba.com – Very Disappointed

I had a very bad experience with Othoba.com. They delivered a damaged mobile phone that was supposed to be a featured device. The phone was not only defective but also poorly packaged. I contacted their customer service, but the response was slow and unhelpful.

This level of service is completely unacceptable, especially when purchasing electronics. I expected better quality control and after-sales support. I will not be recommending Othoba.com to others based on this experience.

I recently purchased a portable fan from Othoba.com and was thoroughly impressed. The delivery was prompt, and the product arrived in excellent condition. The fan itself is compact, efficient, and matches the description provided on the website. Overall, a smooth and satisfactory shopping experience.

অফার দেখে এদের থেকে কিনতে যাবেন না। বাটপার ইকমার্স এরা। আমার কোনো প্রোডাক্টই ভালো পরে নাই। কাস্টমার সার্ভিস ও বাজে।

My order was delivered very nicely. I am happy. Thank you.

Not delivered yet

On February 6, I ordered some biscuits online and made the payment online. However, they marked it as delivered without actually sending me anything. Such a scam!

Very bad management. I had a order before 1 month, money also paid. But not yet receive my things. I hate othoba.com!!

I ordered regal almirah. It took 18 days to deliver and 2 more days to send the fitting service. Call center isn't active as I expected. Everything was delayed enough. I took the product with emi and i had to push them to convert it to emi. Super horrible Experience.
Though the product quality is good as it's regal but the service is horrible

Received a Damage product. No one receives the customer care service calls. And no reply to the sent messages. Worst customer experience ever. Would discourage other people buy from Othoba.com.
Complain ID 2153

They used to be quite punctual and trustworthy. But these days, they work with scammer shops and delay and delay all orders and services. Both Othoba and RFL. Their branches and stores all lie about punctuality and the availability of their goods and services. Heartbreaking.
আগে ভালো ছিলো। এখন অথবা এবং আরএফএল দুটোই কাস্টমারের বিশ্বাস রাখতে পারে না। সার্ভিস খারাপ হয়ে গেছে।

Very poor service. I have purchased an instant geyser (Order Number: 1473153) no installation support found. Though they confirmed will provide installation support for Dhaka and Chittagong and I have raised support ticket for this but waiting for more than 10 days but failed to get any response yet, not even a call from the seller yet. I would never purchase anything from this platform and will suggest others the same.

Order no-1475824, They gave me another product that was cheaper. If for some reason I don't take the product after checking it in front of the delivery man, They don't change it later.

Please cancel My order My order no #1477902.because I placed another two order of my needed..

অতভা একটি বাংলাদেশের সুনামধন্য প্রতিষ্ঠান এই কোম্পানির কতা বলে শেষ করা জাবেনা

ফালতু সার্ভিস। প্রডাক্ট অর্ডার দিলে অর্ডার রিসিভ করে কিন্তু পরে ফোন দিয়ে বলে প্রডাক্ট নাই। এখানে কেউ অর্ডার করে সময় নস্ট করবেন না।

Made an order on the 7th november, they called and made me pay an advance of Tk.1000 on the 7th, 14th november and i didn’t receive the product, for delivery inside Dhaka, i called their customer service 4 times and got no clarification from them, they all said they will find out details on why there is a delay and inform me, nobody called me back. On the 14th evening i called and cancelled the order and they said it is cancelled, no notification, i called on the 15th and they said its Friday so they cant give any information. Called on the 16th and they said they will let me know , and then the product came, 9 days after order placed. I refused to take the product and as i had advised on the 14th that the order is cancelled due to their delay in delivery. Horrible customer service, horrible company, do not buy from them!

I ordered a geyser (Order #1432849) because the website claimed it would be delivered within 48 hours. Of course, I opted for cash on delivery—figured it’d be safer. But, surprise, when I called to ask about the "FREE INSTALLATION" they promised, they flat-out said they wouldn’t be doing it. So now I’m stuck with this geyser, no installation, and apparently, the "promises" on their website mean nothing.