We were trying to instruct Oxbury to transfer our funds on maturity. We each have new mobiles and QR codes with photos are beyond us. A lady from Obury kindly 'phoned to resolve the matter quickly and... Ver más
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Consulta las opiniones de los clientes
App works well and quickly interest rates good. Acknowledgement of payments very swift. Support for farmers, hooray!
I received a request to give maturity instructions for my 6 month deposit. I do not use Apps and as I was unable to provide a PIN could not access my account. Seriously idiotic process which does not... Ver más
La empresa ha respondido
I cannot recommend Oxbury Bank highly enough. In a market where it’s hard to find both competitive returns and high-quality service, Oxbury delivers on both. Their interest rates are excellent, cons... Ver más
Información sobre la empresa
Acerca de Oxbury Bank Plc
Escrito por la empresa
Oxbury Bank was founded to provide the food and farming industries with the funding and support that they need. We are extremely positive about the future of agriculture and the opportunities available for the sector.
Every pound saved with Oxbury goes to help farmers and the wider market produce food, preserve the countryside and deliver a positive impact to the rural economy. We’re a bank that wants to see farming businesses thrive, together we can make that happen.
For most banks, farming is only a small part of their business. At Oxbury, it is what we do.
Información de contacto
Reino Unido
- www.oxbury.com
4,5
Excelente
2 mil opiniones
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy to open account and customer…
Easy to open account and customer service was very good when I needed advice.
12 de febrero de 2026
Really helpful staff on the helpline
3 de febrero de 2026
Quick and easy
We wanted to transfer funds and the process with this bank was very quick and a painfree process
10 de octubre de 2025
Don’t waste your time they rate is too…
Don’t waste your time they rate is too low used to be good but just don’t look after you Tesco’s pay 4% instant access
1 de abril de 2025
Respuesta de Oxbury Bank Plc
Hello,
We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first, and we want the chance to turn this negative experience into a positive one. We’ve sent you an email, but if you have any questions, please contact us at complaints@oxbury.com and we will try to assist you in any way we can.
Many Thanks,
The Complaints Team
Excellent app
Very straightforward and clear to understand questions during the opening of the account process
3 de febrero de 2026
Received an email telling me that I…
Received an email telling me that I hadn’t deposited the prerequisite amount in my new account although this was undertaken and proven
8 de febrero de 2026
Respuesta de Oxbury Bank Plc
Hello,
We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first, and we want the chance to turn this negative experience into a positive one. We’ve sent you an email, but if you have any questions, please contact us at complaints@oxbury.com and we will try to assist you in any way we can.
Many Thanks,
The Complaints Team
A happy experience.
The whole process from deciding to invest in the 6 month bond you had on offer to putting money into the bond was straightforward and quick. Communication was swift - it gives confidence. You are now on my radar!
8 de febrero de 2026
Really easy to use mobile app
Really easy to use mobile app
great rates and easy to manage accounts
2 de febrero de 2026
Choice of great savings rates and excellent customer service
Excellent customer service. Clear and accurate information on website, in app and via email. Great choice of very competitive savings rates.
4 de febrero de 2026
New customer, happy thus far
My experience of setting up my account merits, in itself, a 5 star rating.
I've given 4 stars because of personal preference: I don't like having the app on my smartphone for security reasons - I'm fine with online banking run from my desktop and using a smartphone just to receive authentication codes, but that isn't available here.
Even so, if all continues as it's begun, I'll be happy to keep using Oxbury.
2 de febrero de 2026
Straight forward to open
26 de enero de 2026
A very competitive rate
A very competitive rate. Easy to set up the account prior to deposit. Questions were answered quickly and thoroughly. Depositing money was straight forward and confirmation that it was in the account arrived almost immediately.
2 de febrero de 2026
Had a small problem with connecting…
Had a small problem with connecting tablet and phone. Quick response from Oxbury with clear advice which sorted the problem immediately
30 de enero de 2026
Great company with nice people to deal…
Great company with nice people to deal with
1 de febrero de 2026
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