North Oxford MINI Opiniones 171

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ricky was pleasant, helpful, knowledgeable and professional, ensuring the deal was seamless from start to finish. Nothing was too much trouble and all the technical stuff was carefully explained. Abov... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Stefan worked with us from day one to the day we took delivery of our mini, he always met us with a smile and a hand shake, along with a coffee. No pressure was placed on us. Stefan is a credit to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rhys was a tremendously patient with two dithering old fogeys, as we hummed and hawed over a new Mini Countryman. Turns out cars have come on a long way in the last few years! He, and Ricky in his ab... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just collected a new Clubman and am really pleased with the service from North Oxford Mini. Rhys was extremely helpful and patient, finding us the perfect nearly-new model and letting us make our mind... Ver más

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4,8

Excelente

TrustScore: 5 sobre 5

171 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(171)

21 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thumbs up to mini

Stefan worked with us from day one to the day we took delivery of our mini, he always met us with a smile and a hand shake, along with a coffee.
No pressure was placed on us. Stefan is a credit to mini and we thank him for that. Any of the team we interacted with were also professional.
Many thanks Mike and May

2 de junio de 2026
Opinión espontánea
Logotipo de North Oxford MINI

Respuesta de North Oxford MINI

Dear Mike and May, Thank you so much for taking the time to leave such a wonderful review. We're delighted to hear that Stefan made your MINI journey such an enjoyable experience from your first visit right through to handover. Thank you once again for choosing us. We wish you many happy miles in your new MINI

Valorada con 5 estrellas sobre 5

I came away with a good deal….

Ricky was pleasant, helpful, knowledgeable and professional, ensuring the deal was seamless from start to finish. Nothing was too much trouble and all the technical stuff was carefully explained. Above all, I came away with a good deal, and would use again.

29 de mayo de 2026
Opinión espontánea
Logotipo de North Oxford MINI

Respuesta de North Oxford MINI

Hi Rob, thank you so much for taking the time to leave such a complimentary review for Ricky. We're pleased to hear that we delivered such a positive experience.

Valorada con 5 estrellas sobre 5

Car serviced today

Car serviced today. Great service from Hazel and the rest of the after-sales team.

18 de abril de 2026
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Diane, thank you so much for taking the time to leave such a complimentary review for Hazel and the rest of the aftersales team. We're pleased to hear that we delivered such a positive experience.

Valorada con 5 estrellas sobre 5

Big THANK YOU to Emma Davies

I recently purchased a mini as a surprise gift for my daughter. It was purchased privately, but I brought it to The North Oxford Mini for a once over. I dealt with Emma Davies in the service team. Emma did everything she could to make sure the car was safe and my daughter had a special day receiving the car. THANK YOU Emma!

20 de marzo de 2026
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Martin, thank you so much for taking the time to leave such a complimentary review for Emma. We're pleased to hear that she delivered a positive experience.

Valorada con 5 estrellas sobre 5

Simon was extremely helpful and patient…

Simon was extremely helpful and patient with my partner and I as we were very undecided as to what we wanted.
Excellent service from all the colleagues who were all very friendly and attentive x

4 de marzo de 2026
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Jackie, thank you so much for taking the time to leave such a complimentary review for Simon and the team. We're pleased to hear that they delivered a positive experience. We wish you many happy driving miles in your new MINI!

Valorada con 5 estrellas sobre 5

Great experience from start to finish

Great experience from start to finish. Darren was friendly, professional, and made the whole process easy and stress-free. Really happy with the service and my new car — would definitely recommend.

21 de febrero de 2026
Opinión espontánea
Logotipo de North Oxford MINI

Respuesta de North Oxford MINI

Hi Karen, thank you so much for taking the time to leave such a complimentary review for Darren. We're pleased to hear that he delivered a positive experience from start to finish. We look forward to welcoming you back in the future.

Valorada con 5 estrellas sobre 5

Such a wonderful experience

After initially popping in for a look and finding a car I really liked I went in and was greeted by Emily who promptly got me the keys to have a look around and show me the features. After running numbers and being happy with the figures I was allowed to take the car on a 15-20 minute test drive to really get a feel. I needed to sell my car elsewhere so was allowed to reserve the car for a few days until sorted. Very quickly a deal was agreed, pricing was spot on for the market so cheekily asked for some stripes to be added which Emily and management agreed wouldn’t be an issue. Very quickly got paperwork, stripes and MOT sorted during the week as well as some new plates made for my private reg. Emily went above and beyond even coming in on a weekend that normally she has off to allow me to collect. I even got to a choose a freebie from the lifestyle accessories. I’ve not been this excited for a car in a long time and the customer service received just heightened that. Would throughly recommend, car was prepared beautifully, great customer service and a good coffee too!

14 de febrero de 2026
Opinión espontánea
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Respuesta de North Oxford MINI

Thank you for your wonderful review and for taking the time to share your experience. We are delighted to hear how pleased you were with both your new car and the service you received from Emily. It is great to know she was able to support you throughout the process, from your first visit and test drive right through to collection, and that the small personal touches made a difference. Enjoy every mile in your new car, and we truly appreciate your recommendation. We look forward to welcoming you back again in the future.

Valorada con 5 estrellas sobre 5

Visited yesterday for a spare part

Visited yesterday for a spare part. Service was exceptional and part was fitted too. Nothing was too much trouble.

11 de febrero de 2026
Opinión espontánea
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Respuesta de North Oxford MINI

Hello Lesley, thank you for taking the time to share your fantastic five-star review! We're pleased to hear the team provided a fantastic experience for you.

Valorada con 5 estrellas sobre 5

Isabelle was great

Isabelle was great. Fast / good communication on the lead up to me buying and really efficient yesterday when I came to collect my new Mini.
Thanks to all - great service

4 de febrero de 2026
Opinión espontánea
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Respuesta de North Oxford MINI

Hello Tom, thank you for taking the time to share your fantastic five-star review! We're pleased to hear Jasmine provided a fantastic experience for you.

Valorada con 5 estrellas sobre 5

Really happy 💖

Darren was very helpful and friendly. Bought my third mini from North Oxfordshire Mini this weekend, whole process from test drive to driving away in my new mini went very smoothly indeed. Thank you so much, Mrs Susan Martin.

1 de febrero de 2026
Opinión espontánea
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Respuesta de North Oxford MINI

Hello Susan, thank you for taking the time to share your fantastic five-star review! We're pleased to hear Darren provided a fantastic experience for you. Thank you for your continued loyalty.

Valorada con 5 estrellas sobre 5

Great after sales support

I got my lovely Mini from here a couple of weeks ago and whilst you expect good service while they're trying to sell you something, to continue to give the same level of excellence afterwards is far rarer. Isabelle and others have looked after me and my car so well they thoroughly deserve a 5 star review. Thank you for all you guys do, especially Isabelle, for looking after me and my Mini.

21 de diciembre de 2025
Opinión espontánea
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Respuesta de North Oxford MINI

Thank you so much for your kind review. We’re delighted to hear that the level of care continued even after you collected your MINI. Isabelle will be thrilled to know her support made such a positive impression, and we’ll be sure to pass on your thanks to the wider team as well. Enjoy every drive, and thank you for choosing us.

Valorada con 5 estrellas sobre 5

What a fantastic experience

What a fantastic experience. My second car from North Oxford. Last time we dealt with Reece, this time with Isabelle. On both occasions we have been looked after very well. Lovely people

29 de noviembre de 2025
Opinión espontánea
Logotipo de North Oxford MINI

Respuesta de North Oxford MINI

Thank you for your fantastic review. We’re delighted to hear that both Reece and Isabelle have looked after you so well, and we truly appreciate you choosing North Oxford again for your second car. It means a lot to our team. We hope you enjoy every moment in your new vehicle and look forward to welcoming you back in the future.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service
Customer service Jasmine - outstanding. Full of positivity, knowledge and can-do attitude
Exceptional as has every dealing I have had with this dealership

6 de noviembre de 2025
Opinión espontánea
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Respuesta de North Oxford MINI

Hello Tim, thank you for taking the time to share your fantastic five-star review! We're pleased to hear Jasmine provided a fantastic experience for you.

Valorada con 5 estrellas sobre 5

World class service!

World class service!! individual approach and always feeling welcome! Need to mention Jasmine and Rhys super kind and professional approach to customer...

1 de noviembre de 2025
Opinión espontánea
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Respuesta de North Oxford MINI

Hello Robert, thank you for taking the time to share your fantastic five-star review! We're pleased to hear Jasmine and Rhys provided a fantastic experience for you.

Valorada con 5 estrellas sobre 5

Thoroughly Impressed

Dealt with Pete Jackson and could not have been more impressed. Communication was excellent, no issues at any point of the transaction and would thoroughly recommend . Thanks for your professionalism and approach.

21 de octubre de 2025
Opinión espontánea
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Respuesta de North Oxford MINI

Thank you for your lovely review Richard. We're thrilled to hear that Pete made the process of selling your car such a positive experience. Thank you for sharing your feedback.

Valorada con 5 estrellas sobre 5

We bought a car

We bought a car, without viewing and want to express how helpful Ricky was on, and during, the whole process. Even going the extra mile to find and source mats. Highly recommend if you want a honest and reliable member to support you.

10 de octubre de 2025
Opinión espontánea
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Respuesta de North Oxford MINI

Hello James, thank you for taking the time to share your fantastic five-star review! We're pleased to hear Ricky provided a fantastic experience for you.

Valorada con 5 estrellas sobre 5

Ricky makes a decent brew

I bought a car from Mini North Oxford, I dealt with Ricky who was fantastic. Answered every question I had quickly and made the whole process stress free, was honest about the purchase and was not pushy.

26 de septiembre de 2025
Opinión espontánea
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Respuesta de North Oxford MINI

Hello Richard, thank you for taking the time to share your fantastic five-star review! We're pleased to hear Ricky provided a fantastic experience for you.

Valorada con 5 estrellas sobre 5

Great service

Great service. Would thoroughly recommend for buying a car and then servicing and maintenance.

24 de septiembre de 2025
Opinión espontánea
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Respuesta de North Oxford MINI

Thank you for taking the time to share your wonderful review, Katherine!

Valorada con 5 estrellas sobre 5

Seamless from start to finish

My much loved Mini convertible was bought by North Oxford Mini via CarWow. Pete Jackson, the Group Buyer was extremely courteous from the get go, there was no waiting around on any information, everything was explained to me, the whole process was seamless from the point of sale to the car being collected from Scotland only 48hrs later. Couldn’t have been an easier experience, absolutely first class!

18 de septiembre de 2025
Opinión espontánea
Logotipo de North Oxford MINI

Respuesta de North Oxford MINI

Thank you for your lovely review Sharon. We're thrilled to hear that Pete made the process of selling your car such a positive experience. Thank you for sharing your feedback.

Valorada con 1 estrellas sobre 5

Back wiper

Further to my experience at Mini with my back wiper my purchase of a back wiper arm 7.99 from Amazon has now been fitted by a friend and works no problem at all. It’s a shame I can’t put a video of it on here working would why on earth could Mini of Nott just ordered me a back wiper arm and actually tested the motor like they said they did to check it was going round and then I would’ve probably ordered the wiper arm from them
What I most angry about is the fact that they told my husband it may be the motor as if it had been tested which was impossible as the keys were in my handbag in the showroom. I will be contacting Mini complaints about this.

12 de septiembre de 2025
Opinión espontánea
Logotipo de North Oxford MINI

Respuesta de North Oxford MINI

Hello Julie, thank you for taking the time to share your experience. The estimate provided was a worst-case scenario, intended to give guidance until a full inspection could confirm exactly what was needed. No work would have gone ahead without your agreement. We always aim to provide clear, transparent advice and the best solution for your MINI, and we’re genuinely sorry to hear this fell short of your expectations.

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