Havelock Terrace 3, Avro House, SW8 4AS London, England, GB
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At Oxwash we believe everyone has the right to hassle-free fresh, clean clothes and textiles everyday. We are adopting a sustainable approach to solving you or your businesses laundry and wet cleaning needs, minimising waste and damage to the environment where possible. Based in Battersea, London and growing fast across the UK. We hope you join us on our mission to bring responsible laundry and wet cleaning to the world!
Havelock Terrace 3, Avro House, SW8 4AS, London, England, Reino Unido
I’ve been using Oxwash for a while now and wanted to share what a great service I have always experienced. Very polite guy on a bike collects and drops off - always perfectly washed and folded. Great and fast service.
My £895 Burberry coat was damaged by Oxwash.
It was brand new when I sent to them for dry cleaning. However, after the coat has been delivered back to me, I found pilling on the left shoulder of my coat. Oxwash provided me the solution of re-processing and repair of the coat, so I sent the coat back to them 2 days ago. However, when I got back my coat today, the pilling on left shoulder was still there.
I haven't wore this coat for many times, and it is extremely disappointing to see my coat being damaged by the dry cleaner. I hope Oxwash could resolve this issue properly.
I'd love to share the pictures of my coat, but unfortunately I didn't find anywhere on Trustpilot to upload photos.
The drivers from Oxwash are always very friendly. They always deliver my clothes back on time, except for one occasion when the laundry did not get back to me on time and no prior notice was given. Nonetheless, the overall experience was satisfactory.
The clothes always come back nice and clean. The bath mats I sent them last time came back clean and fluffy. Therefore, I always send my bath mats to them to wash. I have sent my jackets and coats to them before and they also came back clean and tidy. However, I recommend not to send delicate hats cause there was a time when I sent them my beret hat and it shrunk so much that I had to throw it away... Therefore, I recommend their laundry service for bath mat and coats.
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