2 packages ordered of packing boxes for next day delivery. The packages were handed over to UPS. Then disaster. UPS gave them to local company one week later who only delivered one package still aw... Ver más
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Consulta las opiniones de los clientes
Top class service. I ordered these same goods twice from different suppliers during the previous few weeks but on both occasions nothing ever turned up. They both refunded but this did not get the r... Ver más
Very fast dispatch! And everything packaged together in a way that conserves space. Very efficient.
If you're moving house, I would 100% recommend Packing Solutions. I like the fact that it's a one-stop shopping experience to get everything you need to pack up your worldly possessions! They do sto... Ver más
Información sobre la empresa
- Tienda de suministros para empaquetado
- también en la categoría
- Comercio
- Tienda de embalaje
Escrito por la empresa
Packing Solution specialises in the highest quality and affordable Cardboard boxes, bubble wrap and other house moving accessories. Based in Glastonbury, but with UK wide delivery, we offer all the packaging products you need to make your relocation or storage. All of our packing materials are sourced locally in the south west of England and we aim to be eco-friendly. If you have any questions or need any assistance, please contact us and we will respond to you as soon as possible. We welcome any volume enquiries, and will be able to offer you competitive prices.
Información de contacto
26 Chilkwell Street, BA6 8DB, Glastonbury, Reino Unido
- 01458 837602
- info@packingsolution.co.uk
- www.packingsolution.co.uk
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Going the extra mile
The company went the extra mile after I had just missed the cut off time for next day delivery ensuring that a time-critical delivery was made.
Great Quality, fast delivery
My order arrived quickly and each item in the order was a great quality item. Happy to recommend.
Put an order on Friday night
Put an order on Friday night, opted for next day delivery, hope that boxes would arrive Sunday/Monday. No updates until Tuesday after calling, noted delivery from UPS in the morning. Delivery did not arrive, UPS updated delivery failed as no one’s home at 4.25pm. In fact, I was home but did not receive a call nor text from UPS. UPS instructed to go to access point to collect item if urgent. Made a complaint on their service but seems like nothing would change from this complaint as this is not the first time the complaint management team had received this sort of issue. Next day delivery should be rectified or detailed as next working day delivery on your website. Misleading information and delivery service is bad, the package did mentioned standard delivery although packing solution team informed it was expressed delivery.
Boxes were picked up on time and dealt…
Boxes were picked up on time and dealt with quickly and efficiently by friendly man
Great box quality - excellent delivery
Very high box quality; Timely delivery even earlier than expected; great packaging; constant updates during all phases of the order.
Delivery arrived on time as stated
1never never never again
1. Ordering online an adventure but old school phone discussion worked but had to provide CC details by phone (insecure)
2. Dialing in the exact delivery date needed multiple calls after heart stopping emails with incorrect info
3. Shipping cost excessive
4. Shipping quality terrible. Badly packed and items poorly folded. Arrived with plastic wrap torn on edges and worse the boxes were damaged on those edges which needed patching with tape.
5. Double wall on two of the sizes is not double wall and not strong as described
6. Document boxes (expensive) totally fragile and unusable. Thrown in the skip
7. Impossible to trust this company to get the job done. I was in the country for one day to get the packing done so needed good quality boxes well shipped and arriving on the right day. Cost of boxes and shipping was extremely high but I was happy to buy because I thought I would get trouble free service and quality product
next day delivery
In regards to the next day delivery, I understand that I ordered on a weekend (24/05) and that delivery will only be carried out on weekdays. However after emailing on the 26th of May, I received no follow up on my email, nor was my order dispatched on Monday. My package was only dispatched on the 27th of May, a tuesday. And arrived on the 30th of May. This is a far cry of the promised next day delivery I paid 5 quid for, I wouldn't have minded if I had received any information or followup email explaining this, because not even a hungover monday or busy week can explain why it took so long for my order to arrive or why there was no reply email at all.
Poor service, boxes arrived too late
Boxes were not delivered in time. Two days delay. I have asked for refund.
Boxes turned up fast and easy online…
Boxes turned up fast and easy online order process but 2 out of 3 boxes were damaged fairly heavily l.
Packaging was good..product quality is…
Packaging was good..product quality is simply excellent..I recommend it
Just what i needed and plenty strong…
Just what i needed and plenty strong enough for bulky items.
Dennis was responsive and accommodating…
Dennis was responsive and accommodating of our changing plans. A pleasure to work with.
Complete disappointment
In the build up to moving house, I placed two orders for moving boxes and paid for next day delivery on both orders. 3 days later, I receive notifications stating both orders had been delivered.
When I got back home, only one of the orders had arrived so I contacted the customer support email. I have since been ignored so I have requested a refund for the order that hasn't been delivered.
Overall a pretty useless experience, I will not be using them again. Moving house is already stressful as it is without this adding to it.
Not exactly having good experiences
First, we chose next-day delivery, but customer service said they could not locate our address, so we not only didn't receive the parcel the next day, but we also had to collect it ourselves in a convenience shop. For the record, I have already made sure that the address is correct. So, we do not understand how our address cannot be found, as this has never happened to any other parcels with the same address from different websites.
Secondly, the quality of the boxes is not very strong and sturdy. The wall was very thin and easy to break. We used the boxes to put our stuff in to move houses; it couldn't last long.
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