PACK & SEND Australia - BlackburnOpiniones 

22
TrustScore: 3.5 sobre 5

3,7

Unit 14/31-39 Norcal Rd, 3131 Nunawading, Victoria, AU


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Track and trace was useless. Not updated in real-time and the information provided was of no use when trying to gauge where the package was or when it might arrive. Your chatbot was also useless and o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The ease of registering my parcel online and the friendly helpful check in at the depot....and the quick delivery. 😊

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I dropped my parcel at the Pack & Send office in Blackburn VIC on Wednesday morning and it was delivered to a residence in Mount Gravatt QLD on the Friday. My buyer was over the moon and I am extremel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really happy. Was a little more cost than I really wanted to pay, but I paid for overnight domestic with TNT (Melbourne to Shellharbour, NSW) and it happened! Thanks, I'm glad I trusted it to you Maru... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Servicio de mensajería
  2. Servicio de mensajería y reparto
  3. Servicio de entrega
  4. Servicio de logística
  5. Servicio de mensajería y transporte
  6. Compañía naviera

Escrito por la empresa

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


Información de contacto

  • Unit 14/31-39 Norcal Rd, 3131, Nunawading, Victoria, Australia

  • (03) 9877 6299

3,7

Medio

TrustScore: 3.5 sobre 5

22 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,7

Todas las opiniones

(22)

169 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The ease of registering my parcel…

The ease of registering my parcel online and the friendly helpful check in at the depot....and the quick delivery. 😊

8 de agosto de 2024
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Thank you so much for taking a few moments to let us know how we did.

Valorada con 1 estrellas sobre 5

Track and trace was useless

Track and trace was useless. Not updated in real-time and the information provided was of no use when trying to gauge where the package was or when it might arrive. Your chatbot was also useless and only repeated the information, or lack of, on your website.

26 de julio de 2024
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Sorry you had this experience Lee. Our tracking function is automated and linked with our carriers. All information is provided in real time as provided to us by the carrier. Our website doesn't use chatbots and only uses live customer support agents. If you feel your experience was unsatisfactory, please DM us at customerservice@packsend.com.au so we can address your concerns directly. Thank you

Valorada con 5 estrellas sobre 5

VIC to WLD in Two Days was Brilliant

I dropped my parcel at the Pack & Send office in Blackburn VIC on Wednesday morning and it was delivered to a residence in Mount Gravatt QLD on the Friday. My buyer was over the moon and I am extremely happy. Great service for a reasonable cost.

31 de mayo de 2024
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Thanks so much for taking the time to review your experience with us at Pack & Send Blackburn.

Valorada con 5 estrellas sobre 5

Really happy - overnight delivery actually happened!

Really happy. Was a little more cost than I really wanted to pay, but I paid for overnight domestic with TNT (Melbourne to Shellharbour, NSW) and it happened! Thanks, I'm glad I trusted it to you Marut! (He gave very helpful advice).

17 de octubre de 2023
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Thanks so much for taking the time to review your experience with us at Pack & Send Blackburn. We'll definitely pass your comments onto our team to let them know how pleased you were with their service!

Valorada con 2 estrellas sobre 5

I don't have a printer to print labels…

I don't have a printer to print labels at home - was informed that it costs $15 to print a label. not sure how that's justifiable.

13 de febrero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Hi William, Thanks for taking the time to let us know of your recent experience. Our Online Self Service is a DIY option that advises at the time of booking that a printer will be required. The other option to send goods if a printer is unavailable is via our service centre, where a full-service option is provided, including booking, labelling and tracking. The ‘full-service’ provided by the service centre, as distinct from the DIY online self-service option, therefore carries a premium. We hope this clarifies the matter for you.

Valorada con 2 estrellas sobre 5

did not get picked up when they said

did not get picked up, i had to ring and ask why, something about traffic but the roads were quite as it was xmas holidays

5 de enero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Hi Adam, We do apologise that your goods were collected a day later than scheduled. I can see that the goods have now been delivered. If we can assist further, please call us on 1300 668 000.

Valorada con 5 estrellas sobre 5

Always get prompt and friendly service

Always get prompt and friendly service. I thoroughly recommend them.

21 de diciembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Hi Teresa. Thank you for your kind words. We appreciate your review and hope to serve you again!

Valorada con 5 estrellas sobre 5

Blackburn location

I did online checkin and dropped off at Blackburn location. I forgot to attach print labels but staff printed off and attached. Great service and friendly

16 de diciembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Hi Trav. Online feedback is really important to us and we're thankful you took the time to let us know about your experience with us.

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery. Well coordinated with recipients.

14 de diciembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Thank you Patrick for the positive feedback.

Valorada con 5 estrellas sobre 5

Prompt and punctual

Prompt and punctual. Have used them many times.

13 de diciembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Hi Rhonda. Thank you for your kind words. We appreciate your review and hope to serve you again!

Valorada con 5 estrellas sobre 5

I love dropping my goods off at…

I love dropping my goods off at Blackburn they are very friendly and helpful!

8 de diciembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Thank you Gabby for the good words. The team at PS Blackburn is thrilled to hear such good feedback.

Valorada con 5 estrellas sobre 5

Great experience

Staff here are always helpful and knowledgeable. True professionals.

14 de septiembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Wow, thank you for the fabulous feedback Vincent. We are glad to know our staff are providing the professional service we promote. Please visit us again soon.

Valorada con 5 estrellas sobre 5

Excellent, easy, efficient

Excellent service. Easier then dealing with a post office

16 de agosto de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Thank you Sam. Glad we could provide the service you required.

Valorada con 5 estrellas sobre 5

Highly recommended

The process from the online booking to dropping off a very large parcel to my local Pack n Send outlet was incredibly easy. The parcel was delivered to the recipient in quick time.

I highly recommend Pack n Send and I will definitely use them for all my future parcel deliveries.

5 de agosto de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Thank you so much for your positive review John. I know the team at your local Pack & Send will be happy to see you for future shipments.

Valorada con 5 estrellas sobre 5

Excellent

Smooth, quick,friendly service

28 de julio de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Thank you for your kind words Nicole

Valorada con 5 estrellas sobre 5

Pack & Send Blackburn is simply put

Pack & Send Blackburn is simply put, Awesome.

Simone goes out her way to give extra support for her customers. You will not be disappointed in anyway. Double thumbs up.

16 de junio de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

We are pleased to hear your experience was positive. We really look forward to serving you in the future.

Valorada con 5 estrellas sobre 5

Quick and easy

12 de junio de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

We are so glad we were able to help you out. We sincerely look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Less than 19 hours to send 4 wheels… Wow!

Less than 19 hours to send 4 wheels from Sydney to MELBOURNE and that was your “Saver” option!!

I wonder if I had ticked and paid for express if they’d have come in 3 or 4 hours! Very very happy and Simone Chan is great to deal with, and always a pleasure when I venture over to Blackburn. Will absolutely use Pack and Send Blackburn as my first port of call from now on.

15 de marzo de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn

Your review serves as a confirmation to all of us that our efforts in the selection process are making a difference in the daily lives of our customers, Looking forward to your next visit.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más