Track and trace was useless. Not updated in real-time and the information provided was of no use when trying to gauge where the package was or when it might arrive. Your chatbot was also useless and o... Ver más
La empresa ha respondido
Unit 14/31-39 Norcal Rd, 3131 Nunawading, Victoria, AU
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Track and trace was useless. Not updated in real-time and the information provided was of no use when trying to gauge where the package was or when it might arrive. Your chatbot was also useless and o... Ver más
La empresa ha respondido
The ease of registering my parcel online and the friendly helpful check in at the depot....and the quick delivery. 😊
La empresa ha respondido
I dropped my parcel at the Pack & Send office in Blackburn VIC on Wednesday morning and it was delivered to a residence in Mount Gravatt QLD on the Friday. My buyer was over the moon and I am extremel... Ver más
La empresa ha respondido
Really happy. Was a little more cost than I really wanted to pay, but I paid for overnight domestic with TNT (Melbourne to Shellharbour, NSW) and it happened! Thanks, I'm glad I trusted it to you Maru... Ver más
La empresa ha respondido
PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.
Unit 14/31-39 Norcal Rd, 3131, Nunawading, Victoria, Australia
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The ease of registering my parcel online and the friendly helpful check in at the depot....and the quick delivery. 😊

Respuesta de PACK & SEND Australia - Blackburn
Track and trace was useless. Not updated in real-time and the information provided was of no use when trying to gauge where the package was or when it might arrive. Your chatbot was also useless and only repeated the information, or lack of, on your website.

Respuesta de PACK & SEND Australia - Blackburn
I dropped my parcel at the Pack & Send office in Blackburn VIC on Wednesday morning and it was delivered to a residence in Mount Gravatt QLD on the Friday. My buyer was over the moon and I am extremely happy. Great service for a reasonable cost.

Respuesta de PACK & SEND Australia - Blackburn
Really happy. Was a little more cost than I really wanted to pay, but I paid for overnight domestic with TNT (Melbourne to Shellharbour, NSW) and it happened! Thanks, I'm glad I trusted it to you Marut! (He gave very helpful advice).

Respuesta de PACK & SEND Australia - Blackburn
I don't have a printer to print labels at home - was informed that it costs $15 to print a label. not sure how that's justifiable.

Respuesta de PACK & SEND Australia - Blackburn
did not get picked up, i had to ring and ask why, something about traffic but the roads were quite as it was xmas holidays

Respuesta de PACK & SEND Australia - Blackburn
Always get prompt and friendly service. I thoroughly recommend them.

Respuesta de PACK & SEND Australia - Blackburn
I did online checkin and dropped off at Blackburn location. I forgot to attach print labels but staff printed off and attached. Great service and friendly

Respuesta de PACK & SEND Australia - Blackburn
Fast delivery. Well coordinated with recipients.

Respuesta de PACK & SEND Australia - Blackburn
Prompt and punctual. Have used them many times.

Respuesta de PACK & SEND Australia - Blackburn
I love dropping my goods off at Blackburn they are very friendly and helpful!

Respuesta de PACK & SEND Australia - Blackburn
Staff here are always helpful and knowledgeable. True professionals.

Respuesta de PACK & SEND Australia - Blackburn
Excellent service. Easier then dealing with a post office

Respuesta de PACK & SEND Australia - Blackburn
The process from the online booking to dropping off a very large parcel to my local Pack n Send outlet was incredibly easy. The parcel was delivered to the recipient in quick time.
I highly recommend Pack n Send and I will definitely use them for all my future parcel deliveries.

Respuesta de PACK & SEND Australia - Blackburn

Respuesta de PACK & SEND Australia - Blackburn
Pack & Send Blackburn is simply put, Awesome.
Simone goes out her way to give extra support for her customers. You will not be disappointed in anyway. Double thumbs up.

Respuesta de PACK & SEND Australia - Blackburn
Less than 19 hours to send 4 wheels from Sydney to MELBOURNE and that was your “Saver” option!!
I wonder if I had ticked and paid for express if they’d have come in 3 or 4 hours! Very very happy and Simone Chan is great to deal with, and always a pleasure when I venture over to Blackburn. Will absolutely use Pack and Send Blackburn as my first port of call from now on.

Respuesta de PACK & SEND Australia - Blackburn
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