PACK & SEND Australia - Bondi Junction Opiniones 6

TrustScore: 4 sobre 5

3,9

3/310 Oxford Street, 2022 Bondi Junction, NSW, AU


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Very disappointing service. Two boxes labeled with Packsend supplied requirements (box 1 of 2 / box 2 of 2) for two small children for Christmas and only one box has been delivered. Customer service w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Daniel at Bondi Junction was very friendly and helpful. Will definitely recommend pack and sent to family and friends.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

good service, the pack and send online tracking could be better rather than have to go to the selected courier off the label.

La empresa ha respondido


Información sobre la empresa

  1. Servicio de mensajería
  2. Servicio de mensajería y reparto
  3. Servicio de entrega
  4. Servicio de logística
  5. Servicio de mensajería y transporte
  6. Compañía naviera

Escrito por la empresa

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


Información de contacto

  • 3/310 Oxford Street, 2022, Bondi Junction, NSW, Australia

  • (02) 9386 1644

3,9

Muy bueno

TrustScore: 4 sobre 5

6 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 95% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Shipment to the US

The whole process went smoothly and on time (apart from US customs)

8 de septiembre de 2025
Opinión espontánea
Logotipo de PACK & SEND Australia - Bondi Junction

Respuesta de PACK & SEND Australia - Bondi Junction

Thank you for your review! We’re pleased to hear the process went smoothly and on time, aside from the unavoidable delays with US customs. We appreciate your understanding and look forward to assisting you again.

Valorada con 2 estrellas sobre 5

Very disappointing service

Very disappointing service. Two boxes labeled with Packsend supplied requirements (box 1 of 2 / box 2 of 2) for two small children for Christmas and only one box has been delivered. Customer service was great in assisting on the phone but no follow or correspondence since and still no second box!

23 de diciembre de 2024
Opinión espontánea
Logotipo de PACK & SEND Australia - Bondi Junction

Respuesta de PACK & SEND Australia - Bondi Junction

We’re really sorry to hear about the issue with your shipment, and we completely understand your frustration, especially given the importance of the items for the children at Christmas. It's concerning that one of your boxes hasn’t been delivered, and we sincerely apologize for the delay and lack of follow-up communication.

While we’re glad to hear that our customer service team was helpful, we agree that you should have received more updates. We’ll be looking into this immediately to find out what happened with the missing box and ensure it gets to you as quickly as possible.

Please reach out to us at customerservice@packsend.com.au if you haven’t already, and we’ll prioritize resolving this issue for you.

Again, we apologize for the inconvenience, and thank you for your patience.

Valorada con 5 estrellas sobre 5

Great!

Daniel at Bondi Junction was very friendly and helpful. Will definitely recommend pack and sent to family and friends.

14 de agosto de 2024
Opinión espontánea
Logotipo de PACK & SEND Australia - Bondi Junction

Respuesta de PACK & SEND Australia - Bondi Junction

Thanks so much for taking the time to review your experience with us at Pack & Send Bondi Junction

Valorada con 4 estrellas sobre 5

good service

good service, the pack and send online tracking could be better rather than have to go to the selected courier off the label.

9 de enero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - Bondi Junction

Respuesta de PACK & SEND Australia - Bondi Junction

Hi James. Thank you for the good feedback. We appreciate your review and hope to serve you again!

Valorada con 5 estrellas sobre 5

Ebay courier to melb

Excellent and reasonable

10 de noviembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Bondi Junction

Respuesta de PACK & SEND Australia - Bondi Junction

Thank you Gary for the feedback.

Valorada con 4 estrellas sobre 5

Good pricing

Good pricing, fast delivery. The caller service was quite rude but otherwise the company delivers the service.

5 de agosto de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Bondi Junction

Respuesta de PACK & SEND Australia - Bondi Junction

Thank you for your feedback Vaida. We are always looking to improve our customer service and this is very helpful.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más