PACK & SEND Australia - Caulfield Opiniones 17

TrustScore: 4.5 sobre 5

4,5

835 Glen Huntly Rd, 3162 Caulfield, VIC, AU


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Pack and Send got my guitar safely home from America to Australia. I couldn’t speak more highly of them. The service was excellent.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Would have been 5 stars but... I was sending a mountain bike in 2 boxes. The website wouldn't let me book 2 parcels in 1 consignment. Kept sending me to "personalised quote" rather than direct book... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Couldn't amend order. Had to cancel and recreate. Package picked up by Startrack 6 days after they estimated it would be picked up. Was incorrectly told to re-book order with Startrack when asked f... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Servicio de mensajería
  2. Servicio de mensajería y reparto
  3. Servicio de entrega
  4. Servicio de logística
  5. Servicio de mensajería y transporte
  6. Compañía naviera

Escrito por la empresa

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

17 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 94% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(17)

168 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Pack and Send got my guitar safely home…

Pack and Send got my guitar safely home from America to Australia. I couldn’t speak more highly of them. The service was excellent.

12 de marzo de 2026
Opinión espontánea
Logotipo de PACK & SEND Australia - Caulfield

Respuesta de PACK & SEND Australia - Caulfield

Thank you for the 5-star review! We’re so glad we could get your guitar safely home to Australia. Instruments are incredibly precious, so it’s an honor to hear you were pleased with our excellent service. We look forward to helping you with any future international shipments!

Valorada con 5 estrellas sobre 5

Always friendly and very quick service

Friendly and very quick service

29 de julio de 2025
Opinión espontánea
Logotipo de PACK & SEND Australia - Caulfield

Respuesta de PACK & SEND Australia - Caulfield

Thank you! We're glad to hear you found the service friendly and quick — we appreciate your feedback!

Valorada con 5 estrellas sobre 5

Very easy dropoff when booked online

Very easy dropoff when booked online. Fast delivery with no problems.

15 de noviembre de 2024
Opinión espontánea
Logotipo de PACK & SEND Australia - Caulfield

Respuesta de PACK & SEND Australia - Caulfield

Thanks so much for taking the time to write to us about your Pack & Send experience. It’s so great to receive feedback like this from our happy customers.

Valorada con 4 estrellas sobre 5

Overall I was very happy with the…

Overall I was very happy with the service of Pack & Send. However one of my parcels ended up arriving a day late. I did not receive a satisfactory answer of why thus far. I would like this investigated further.

26 de enero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - Caulfield

Respuesta de PACK & SEND Australia - Caulfield

Hi Hannah. Thanks so much for taking the time to write to us about your Pack & Send experience. It’s great to receive feedback like this from our happy customers.

Valorada con 5 estrellas sobre 5

Team at P&S Caulfield very helpful

Team at P&S Caulfield very helpful in getting a package delivered in short notice. Very accommodating with our requests and went about solving our dilemma cheerfully and without hesitation.

26 de enero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - Caulfield

Respuesta de PACK & SEND Australia - Caulfield

Thanks so much for taking the time to review Pack & Send Caulfield. We really appreciate the great feedback you have given us. We'll definitely share your feedback with our team and look forward to helping you again soon.

Valorada con 2 estrellas sobre 5

Package picked up 6 days late

Couldn't amend order. Had to cancel and recreate.
Package picked up by Startrack 6 days after they estimated it would be picked up.
Was incorrectly told to re-book order with Startrack when asked for update on pick up. Bad customer service.
Package arrived safe and sound 1 day later.

12 de enero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - Caulfield

Respuesta de PACK & SEND Australia - Caulfield

Hi Eliezer, We apologise for the delays experienced here. The consignment showing against your review is for 16 boxes of personal effects which would require a separate larger vehicle to accommodate such volume. I do not have any visibility of an advice to rebook with Startrack, as all such communications need to come via PACK & SEND. If we can assist you further with this shipment, please email us at customerservice@packsend.com.au and be sure to include your contact details and tracking number with your email.

Valorada con 5 estrellas sobre 5

I would recommend The Pack & Send…

I would recommend The Pack & Send Caulfield, as the staff was very helpful, especially when some problems occurred on the receiver side. The price of the package was a little cheaper than Australia Post and the package was delivered quickly.

15 de diciembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Caulfield

Respuesta de PACK & SEND Australia - Caulfield

Thank you Magda for the good words especially giving credit to PS Caulfield. We are happy to know that you had an awesome experience with us. Looking forward to doing business with you again.

Valorada con 5 estrellas sobre 5

seamless experience

seamless experience, friendly staff, conveniently located.

22 de noviembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Caulfield

Respuesta de PACK & SEND Australia - Caulfield

Thank you for the positive feedback.

Valorada con 4 estrellas sobre 5

Would have been 5 stars but...

Would have been 5 stars but...
I was sending a mountain bike in 2 boxes. The website wouldn't let me book 2 parcels in 1 consignment. Kept sending me to "personalised quote" rather than direct booking.
So I had to book 2 separate consignments.
Otherwise service was good, price was OK, and goods delivered speedily

30 de agosto de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Caulfield

Respuesta de PACK & SEND Australia - Caulfield

Sorry to hear we were one off from 5 stars John. We are always looking to improve our online service and this feedback is very useful. Thank you.

Valorada con 5 estrellas sobre 5

So quick!

Melbourne to London in two days

9 de agosto de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Caulfield

Respuesta de PACK & SEND Australia - Caulfield

Thank you for your feedback Heather

Valorada con 5 estrellas sobre 5

fast and reliable

All good and reliable, very fast

20 de abril de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Caulfield

Respuesta de PACK & SEND Australia - Caulfield

Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing.It was our pleasure to serve you.

Valorada con 5 estrellas sobre 5

Great service

Great service, reliable

17 de abril de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Caulfield

Respuesta de PACK & SEND Australia - Caulfield

Thank you for taking the time out of your busy day to write this review. It is great to know that we were able to provide you with the highest levels of service.

Valorada con 5 estrellas sobre 5

Every aspect was perfect

Every aspect was perfect: pick-up, delivery, etc.

10 de abril de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Caulfield

Respuesta de PACK & SEND Australia - Caulfield

Thank you for taking the time out of your busy day to write this review. It is great to know that we were able to provide you with the highest levels of service.

Valorada con 5 estrellas sobre 5

Quick, simple, came to you, great rate

On line submission, printing label, came and got the package next day and arrived in perfect condition to a regional location within the week. Great job.

3 de abril de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Caulfield

Respuesta de PACK & SEND Australia - Caulfield

We are glad to know your experience was positive in every possible way.We really look forward to serving you for many years to come

Valorada con 5 estrellas sobre 5

I used pack and send to ship a golf…

I used pack and send to ship a golf club l sold on eBay. Very easy and was delivered in 2 days.

8 de marzo de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Caulfield

Respuesta de PACK & SEND Australia - Caulfield

Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing.It was our pleasure to serve you.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más