PACK & SEND Australia - FootscrayOpiniones 

17
TrustScore: 4.5 sobre 5

4,3

Unit 4, 157 Hyde Street, 3013 Yarraville, Victoria, AU


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Very happy with how fast it was delivered to my client. Although I'm very disappointed in the fact I stayed Home all day for the box to be collected and No one came. I was only told to then take... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pick up and delivery were really fast and communication was great too!

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Goods were properly packed in existing shipping box and yet the product arrived damaged!!! So that you get 1 star and that is the worst that courier can do is arrive damaged in my opinion.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Booking made on line not through Footscray. Very easy to set up and great tracking provided by DHL (subcontractors) all the way from collection till in my hands. Fast too! Highly recommended.

La empresa ha respondido


Información sobre la empresa

  1. Servicio de mensajería
  2. Servicio de mensajería y reparto
  3. Servicio de entrega
  4. Servicio de logística
  5. Servicio de mensajería y transporte
  6. Compañía naviera

Escrito por la empresa

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


Información de contacto

  • Unit 4, 157 Hyde Street, 3013, Yarraville, Victoria, Australia

  • (03) 9396 1882

4,3

Excelente

TrustScore: 4.5 sobre 5

17 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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4,3

Todas las opiniones

(17)

170 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Very happy with how fast it was…

Very happy with how fast it was delivered to my client.
Although I'm very disappointed in the fact I stayed Home all day for the box to be collected and No one came. I was only told to then take it in to pack n send myself. No discount was given not even an apogy was given I just found it to be very lazy.
In saying that the fast delivery to my client after I had dropped the item of at pack and send was amazing.

From now on I think I will drop it off to pack n send myself to save the headache.

22 de septiembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Footscray

Respuesta de PACK & SEND Australia - Footscray

Hi Jessica. Thank you for feedback and we are apologise you had this slight mishap. Our online service is a basic DIY platform and is a 9am to 5pm collection and unfortunately if this doesn't happen, we need to be contacted so we can rebook the carrier for the following day. For definite courier collection, can we suggest contacting a local Pack & Send store who can assure the goods are collected; saves any waiting times. Thank you again for your valuable feedback.

Valorada con 5 estrellas sobre 5

Simple and efficient

Really straightforward service, easy to get all the documentation in order, happy with the simple and efficient drop-off service, and delivery was prompt and fully tracked.

18 de septiembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Footscray

Respuesta de PACK & SEND Australia - Footscray

Thank you Kerryn. We are happy to know we could provide a pain free experience for you.

Valorada con 5 estrellas sobre 5

Great Service

Great service. Easy to create and fast delivery

14 de septiembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Footscray

Respuesta de PACK & SEND Australia - Footscray

Glad we could provide a reliable service as expected, thank you.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, prompt and friendly!

9 de septiembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Footscray

Respuesta de PACK & SEND Australia - Footscray

Appreciate your kind words John, thank you.

Valorada con 5 estrellas sobre 5

Booking parcel USA to Oz (door-to-door)

Booking made on line not through Footscray. Very easy to set up and great tracking provided by DHL (subcontractors) all the way from collection till in my hands. Fast too! Highly recommended.

1 de agosto de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Footscray

Respuesta de PACK & SEND Australia - Footscray

Thank you for your positive feedback Marek.

Valorada con 1 estrellas sobre 5

Goods were properly packed in existing…

Goods were properly packed in existing shipping box and yet the product arrived damaged!!!

So that you get 1 star and that is the worst that courier can do is arrive damaged in my opinion.

16 de junio de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Footscray

Respuesta de PACK & SEND Australia - Footscray

Hi Steven, we are very sorry to hear about the damage to your shipment. Please contact us to discuss warranty quoting your reference number. Thanks.

Valorada con 5 estrellas sobre 5

Website and booking are very simple and…

Website and booking are very simple and easy to use.
Parcel was picked up the day after booking and arrived overseas in 4 days. Amazing!

17 de mayo de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Footscray

Respuesta de PACK & SEND Australia - Footscray

Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.

Valorada con 5 estrellas sobre 5

Placed order and driver picked up…

Placed order and driver picked up promptly, package delivered in 1 day interstate. Very impressed will definitely use Pack & Send again.

6 de mayo de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Footscray

Respuesta de PACK & SEND Australia - Footscray

Thank you for your kind words. We appreciate your review and hope to serve you again!

Valorada con 5 estrellas sobre 5

Great service and customer service is…

Great service and customer service is great as well

23 de marzo de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Footscray

Respuesta de PACK & SEND Australia - Footscray

We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers.

Valorada con 5 estrellas sobre 5

Super easy booking process and the…

Super easy booking process and the delivery arrived at its destination very quickly and effortlessly.

14 de marzo de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Footscray

Respuesta de PACK & SEND Australia - Footscray

Your review serves as a confirmation to all of us that our efforts in the selection process are making a difference in the daily lives of our customers, Looking forward to your next visit.

Valorada con 5 estrellas sobre 5

44 kg 48 hours to US excellent door to…

44 kg 48 hours to US excellent door to door from Melb

11 de marzo de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Footscray

Respuesta de PACK & SEND Australia - Footscray

Your review serves as a confirmation to all of us that our efforts in the selection process are making a difference in the daily lives of our customers, Looking forward to your next visit.

Valorada con 5 estrellas sobre 5

Very easy to book online and the…

Very easy to book online and the delivery arrived incredibly quickly.

9 de marzo de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Footscray

Respuesta de PACK & SEND Australia - Footscray

We are glad to know your experience was positive in every possible way.We really look forward to serving you for many years to come

Valorada con 5 estrellas sobre 5

Great service

Great service. Quick pick up and delivery. Very grateful for the excellent service. Thank you Pack N Send.

23 de febrero de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Footscray

Respuesta de PACK & SEND Australia - Footscray

Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing.It was our pleasure to serve you.

Valorada con 4 estrellas sobre 5

Good price quick response good tracking…

Good price quick response good tracking and support!

17 de febrero de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Footscray

Respuesta de PACK & SEND Australia - Footscray

We are glad to know your experience was positive in every possible way.We really look forward to serving you for many years to come

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