PACK & SEND Australia - FrankstonOpiniones 

40
TrustScore: 5 sobre 5

4,8

2/4 New Street, 3199 Frankston, VIC, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Parcels collected after a few hours and delivered on time. Price is very good, too. The guy who comes to my area is Aseem (286), and he's proven to be careful and professional.

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Reasonably priced and easy to organise. However having to wait the entire day from 9-5 for them to pick up the package is ridiculous. It would be nice if the provided a time estimate window on the mo... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Deliver local parcel in 6 days is pretty average, especially it was dropped off to Pack & Send centre.

La empresa ha respondido


Información sobre la empresa

  1. Servicio de mensajería
  2. Servicio de mensajería y reparto
  3. Servicio de entrega
  4. Servicio de logística
  5. Servicio de mensajería y transporte
  6. Compañía naviera

Escrito por la empresa

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

40 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(40)

170 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very easy to order delivery on-line

Very easy to order delivery on-line, package arrived after 2 days!

27 de octubre de 2025
Opinión espontánea
Logotipo de PACK & SEND Australia - Frankston

Respuesta de PACK & SEND Australia - Frankston

Thanks for sharing your feedback! We're pleased to hear you found the online booking process simple and that your package arrived so quickly.

Valorada con 5 estrellas sobre 5

Aseem very helpful

Parcels collected after a few hours and delivered on time. Price is very good, too. The guy who comes to my area is Aseem (286), and he's proven to be careful and professional.

19 de agosto de 2025
Opinión espontánea
Logotipo de PACK & SEND Australia - Frankston

Respuesta de PACK & SEND Australia - Frankston

Thank you for your feedback! We’re pleased to hear your parcels were collected promptly and delivered on time at a great price. It’s also wonderful to know Aseem has been careful and professional in providing excellent service.

Valorada con 5 estrellas sobre 5

as described

28 de enero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - Frankston

Respuesta de PACK & SEND Australia - Frankston

Hi Christine. Thanks for taking the time to write us a review.

Valorada con 5 estrellas sobre 5

Awesome process and speed of delivery

23 de enero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - Frankston

Respuesta de PACK & SEND Australia - Frankston

Hi David. Online feedback is really important to us and we're thankful you took the time to let us know about your experience with us.

Valorada con 5 estrellas sobre 5

Pack & Send Frankston extremely helpful under pressure.

Chris Boon at Pack & Send Frankston was extremely helpful assisting the handling of a 24kg box to Port Macquarie. Even during the relocation of his Frankston depot, Chris was very obliging with the lodgement of my delivery. Well done Chris.

5 de enero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - Frankston

Respuesta de PACK & SEND Australia - Frankston

We are so glad we were able to help you out. Helping our customers is what we love best. We sincerely look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

fantastic

fantastic, helpful friendly!

16 de diciembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Frankston

Respuesta de PACK & SEND Australia - Frankston

Thank you Michael for the good words.

Valorada con 5 estrellas sobre 5

Quick and Easy way to pack and send…

Quick and Easy way to pack and send parcels overseas. Good communication. All paperwork generated online.

Great to use !

21 de noviembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Frankston

Respuesta de PACK & SEND Australia - Frankston

Thank you Mark for the positive feedback and for sharing your experience.

Valorada con 5 estrellas sobre 5

Fast and responsive service

Very easy to understand their shipping method. Advised me where to get the right packaging materials and then once the items were in their hands they got the job done faster than I was expecting.
I will definitely use their services again. Thanks for a professional job.

8 de noviembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Frankston

Respuesta de PACK & SEND Australia - Frankston

Thank you Bernie for sharing your amazing experience with us. We are delighted to know that the services we offer has pleased you. Looking forward to your next shipment.

Valorada con 3 estrellas sobre 5

Deliver local parcel in 6 days is…

Deliver local parcel in 6 days is pretty average, especially it was dropped off to Pack & Send centre.

9 de octubre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Frankston

Respuesta de PACK & SEND Australia - Frankston

Thank you KW for leaving a fair review.

Valorada con 5 estrellas sobre 5

Great service

Easy service. Picked up at my door and delivered the next day. I couldn’t be happier. I’ll be using this service again.

5 de octubre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Frankston

Respuesta de PACK & SEND Australia - Frankston

Thank you Andrea for sharing your amazing experience with us.

Valorada con 5 estrellas sobre 5

Too easy

Easy to quote, easy to pay, picked up next morning. Quick delivery. Too easy

22 de septiembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Frankston

Respuesta de PACK & SEND Australia - Frankston

Thank you Peter, we are happy to know your experience was a positive one.

Valorada con 3 estrellas sobre 5

I booked/paid for next day delivery and…

I booked/paid for next day delivery and the shipment took 3 days!

18 de septiembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Frankston

Respuesta de PACK & SEND Australia - Frankston

Hi Sharon. Thank you for your feedback. We are sorry to hear you had this issue with our online service and we are very surprised that this occurred. Our online booking service is a basic tool that provides estimates only. For a more specific collection time, we do recommend going direct to a local Pack & Send Service Centre who can assist with this request. Thank you again.

Valorada con 5 estrellas sobre 5

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15 de septiembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Frankston

Respuesta de PACK & SEND Australia - Frankston

Thanks Stuart

Valorada con 3 estrellas sobre 5

Pick up time window big negative

Reasonably priced and easy to organise. However having to wait the entire day from 9-5 for them to pick up the package is ridiculous. It would be nice if the provided a time estimate window on the morning of, that way you wouldn’t have to be at home waiting the whole day.

9 de agosto de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Frankston

Respuesta de PACK & SEND Australia - Frankston

Hi Michelle. Thank you for your feedback and we apologise for the inconvenience. Our online booking service is a basic tool that generates a collection window of 9am - 5pm Monday to Friday. For a more specific collection time, we do recommend going direct to a local Pack & Send Service Centre who can assist with this request. Locations can be found on our website if required again in future.

Valorada con 5 estrellas sobre 5

Prompt efficient service

Was impressed by the informative website, making it easy to organise a delivery. Appreciated the prompt pickup of my package & the timely delivery to the destination.
Would heartily recommend this company.

1 de julio de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Frankston

Respuesta de PACK & SEND Australia - Frankston

Thanks for the great feedback Peter

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