PACK & SEND Australia - Milton Opiniones 16

TrustScore: 4.5 sobre 5

4,5

107A Milton Rd, 4064 Milton, QLD, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service as always. 2 days from Australia to Denmark, unbelievable! (That’s faster than Australia Post does within the same state haha!)

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Your website requires a more simple, user friendly interface (like sendle) and prices are high. THink you need to move fast of you'll totally loose grasp on the market. I was very happy however with t... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Quite good service. Quick and gave good responses to questions but automatic tracking was slow to update. I had to question the status twice

La empresa ha respondido


Información sobre la empresa

  1. Servicio de mensajería
  2. Servicio de mensajería y reparto
  3. Servicio de entrega
  4. Servicio de logística
  5. Servicio de mensajería y transporte
  6. Compañía naviera

Escrito por la empresa

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

16 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 95% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service - friendly and efficient.

18 de octubre de 2024
Opinión espontánea
Logotipo de PACK & SEND Australia - Milton

Respuesta de PACK & SEND Australia - Milton

Thank you so much for your 5 star review and your positive comments.

Valorada con 5 estrellas sobre 5

fast and great price.

fast and great price

16 de enero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - Milton

Respuesta de PACK & SEND Australia - Milton

Hi Annie. Thanks for taking the time to write us a review.

Valorada con 1 estrellas sobre 5

Sad Christmas

I used Pack and Send in the lead up to Christmas with the hope that it would offer a better service than Australia Post... It didn't.
One of the parcels is still not delivered and I would not use again as a result of this experience.

3 de enero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - Milton

Respuesta de PACK & SEND Australia - Milton

Hi Nicole, We're disappointed to receive your review and hear about your experience with your shipment from Brisbane to Perth (Rockingham) WA. As your booking was made on the 'saver' (non-urgent) service, the goods travelled by land. The delivery lead time was further influenced by the huge freight volumes in the national freight network in the time leading up to Christmas. If we can provide assistance regarding the outstanding parcel, please call us on 1300 668 000 and advise the relevant tracking number.

Valorada con 5 estrellas sobre 5

Three days from Brisbane to Eastern…

Three days from Brisbane to Eastern Victoria. Australia Post couldn't promise under two weeks

14 de diciembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Milton

Respuesta de PACK & SEND Australia - Milton

We are glad to know your experience was positive in every possible way. We really look forward to serving you again soon.

Valorada con 5 estrellas sobre 5

Cheap and easy

Easy to use and great price for DIY labelling and drop-off.

27 de octubre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Milton

Respuesta de PACK & SEND Australia - Milton

Thank you for leaving us 5 stars Cat M.

Valorada con 5 estrellas sobre 5

Love the personal touch and the help

Love the personal touch and the help. Thank you so much

19 de septiembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Milton

Respuesta de PACK & SEND Australia - Milton

Any time Ingrid, we were happy to assist. Cant wait to see you again soon.

Valorada con 5 estrellas sobre 5

Easy to use

Easy to use. Fast efficient and well priced.

14 de agosto de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Milton

Respuesta de PACK & SEND Australia - Milton

Thank you for your positive feedback

Valorada con 3 estrellas sobre 5

Your website requires a more simple

Your website requires a more simple, user friendly interface (like sendle) and prices are high. THink you need to move fast of you'll totally loose grasp on the market. I was very happy however with the lovely customer service guy in the actual office, shame your e-commerce lets you down....

15 de julio de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Milton

Respuesta de PACK & SEND Australia - Milton

Thank you for your feedback JK and apologies you had this experience. We are always trying to improve the service here at Pack & Send and appreciate any feedback in all areas of our services.

Valorada con 5 estrellas sobre 5

Excellent service as always

Excellent service as always. 2 days from Australia to Denmark, unbelievable! (That’s faster than Australia Post does within the same state haha!)

8 de junio de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Milton

Respuesta de PACK & SEND Australia - Milton

We are so delighted to hear that your experience with our service exceeded your expectations. We look forward to serving you again next time.

Valorada con 3 estrellas sobre 5

Leaving a parcel open for DHL…

Leaving a parcel open for DHL "inspection" is ridiculous and a waste of everyone's time. Just get the sender to accept liability via the application.

8 de mayo de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Milton

Respuesta de PACK & SEND Australia - Milton

Hi Will. Thank you for your feedback. Unfortunately, all international shipments must be left unsealed for security purposes. Your shipment may be rejected by the carrier if this procedure is not followed.

Valorada con 5 estrellas sobre 5

Excellent service from pack n send at…

Excellent service from pack n send at milton, made it very easy to send my 2 large parcels overseas

13 de abril de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Milton

Respuesta de PACK & SEND Australia - Milton

Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.

Valorada con 4 estrellas sobre 5

Quite good service

Quite good service. Quick and gave good responses to questions but automatic tracking was slow to update. I had to question the status twice

4 de marzo de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Milton

Respuesta de PACK & SEND Australia - Milton

We are so glad we were able to help you out. Helping our customers is what we love best. We sincerely look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Very happy with the service and can not…

Very happy with the service and can not believe how fast it was delivered

1 de marzo de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Milton

Respuesta de PACK & SEND Australia - Milton

Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.

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