PACK & SEND Australia - North Ryde Opiniones 11

TrustScore: 4.5 sobre 5

4,4

76 Agincourt Road, 2122 Marsfield, NSW, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The customer service I received was amazing. The male worker knew exactly how to pack my goods and used extra packing tape to make sure my parcel was secure. He told me how long delivery would take an... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Tracking not updated. Parcel delivery was quick

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The pick up at the Australian end was great, but the packages arrived in Malaysia on 3/11/2019 and were left there as there was no notification given to me that duty had to be paid - which I needed to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As a mature aged person I found the online quote and booking process easy to use - the items were collected and delivered in the scheduled times and the items were in good condition when they arrived.... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Servicio de mensajería
  2. Servicio de mensajería y reparto
  3. Servicio de entrega
  4. Servicio de logística
  5. Servicio de mensajería y transporte
  6. Compañía naviera

Escrito por la empresa

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

11 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 94% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

The customer service I received was amazing…

The customer service I received was amazing. The male worker knew exactly how to pack my goods and used extra packing tape to make sure my parcel was secure. He told me how long delivery would take and I left feeling confident about the whole process.

31 de marzo de 2025
Opinión espontánea
Logotipo de PACK & SEND Australia - North Ryde

Respuesta de PACK & SEND Australia - North Ryde

Thank you for your kind words. We're glad to hear you had a great experience and that our team member provided you with confidence and care in handling your parcel. It's great to know the attention to detail and clear communication made a positive impact. We appreciate your support and look forward to assisting you again.

Valorada con 4 estrellas sobre 5

Rivew

Tracking not updated. Parcel delivery was quick

10 de febrero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - North Ryde

Respuesta de PACK & SEND Australia - North Ryde

Hi David. Thanks so much for taking the time to let us know of your recent experience. We will definitely pass this information through to the team involved and use your feedback as an opportunity to improve.

Valorada con 5 estrellas sobre 5

Good experience all round

Good experience all round. Couple of delayed collections but nothing that was not properly sorted. Majority of my experience is that things are collect and delivered earlier than expected and no damage or complaints from customers.

6 de enero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - North Ryde

Respuesta de PACK & SEND Australia - North Ryde

Thank you for your kind words. We appreciate your review and hope to serve you again!

Valorada con 5 estrellas sobre 5

Good

Good, timely, accurate service.

6 de enero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - North Ryde

Respuesta de PACK & SEND Australia - North Ryde

Thank you Bulent for leaving a positive review.

Valorada con 1 estrellas sobre 5

The pick up at the Australian end was…

The pick up at the Australian end was great, but the packages arrived in Malaysia on 3/11/2019 and were left there as there was no notification given to me that duty had to be paid - which I needed to pay. The packages were intended to be included in conference satchels and they deadline for arrival at the conference organisers was 15/11/2019. In the end, after a phone call to Malaysia and several emails the packages arrived on the day before the conference - which is not good service.

8 de diciembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - North Ryde

Respuesta de PACK & SEND Australia - North Ryde

Hi Lynette, Thanks so much for taking the time to let us know of your recent experience. We send internationally to over 220 countries and each country has its own independent regime for the assessment of duties and taxes. The amount of duties and ataxes payable depends on the nature of the goods, value of the goods and the reason for sending. Sometimes it is deemed that no duties are payable. The charges are ultimately at the complete discretion of the destination country and, unfortunately, something over which Pack & Send has no influence.

Valorada con 5 estrellas sobre 5

Highly recommended

As a mature aged person I found the online quote and booking process easy to use - the items were collected and delivered in the scheduled times and the items were in good condition when they arrived. I will use Pack and Send again - highly recommended.

5 de diciembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - North Ryde

Respuesta de PACK & SEND Australia - North Ryde

Hi Anthony, That's a great review - thanks so much! It's great to know that our online service has provided an easy solution for your shipping needs. We're so glad you're happy!

Valorada con 4 estrellas sobre 5

Great customer service

Great customer service! The driver took a lot longer to pick up the parcels then expected.

18 de noviembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - North Ryde

Respuesta de PACK & SEND Australia - North Ryde

Thank you for giving us a good review Sue.

Valorada con 5 estrellas sobre 5

It was quick

It was quick, packages arrived in perfect condition and very good customer service where I recieved a call from the person at the branch telling my package have arrived

18 de julio de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - North Ryde

Respuesta de PACK & SEND Australia - North Ryde

Hi Nilson. Thank you for your feedback and we are glad to hear your happy with our service. We look forward to seeing your business again in future.

Valorada con 5 estrellas sobre 5

Good value shipping

Found these guys to be easily the cheapest option for sending a package to Canada. I used the self pack/online booking and it all worked smoothly. Package delivery was quick too given DHL were the carrier.

24 de junio de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - North Ryde

Respuesta de PACK & SEND Australia - North Ryde

Thanks Mark!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service
Thank you

2 de junio de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - North Ryde

Respuesta de PACK & SEND Australia - North Ryde

Hi John,
Thanks for kind review. It was our pleasure to serve you.

Valorada con 4 estrellas sobre 5

It was good

It was good - courier was late but friendly employees helped me out!

9 de mayo de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - North Ryde

Respuesta de PACK & SEND Australia - North Ryde

We are so glad we were able to help you out. We sincerely look forward to serving you again soon!

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