The customer service I received was amazing. The male worker knew exactly how to pack my goods and used extra packing tape to make sure my parcel was secure. He told me how long delivery would take an... Ver más
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The customer service I received was amazing. The male worker knew exactly how to pack my goods and used extra packing tape to make sure my parcel was secure. He told me how long delivery would take an... Ver más
La empresa ha respondido
Tracking not updated. Parcel delivery was quick
La empresa ha respondido
The pick up at the Australian end was great, but the packages arrived in Malaysia on 3/11/2019 and were left there as there was no notification given to me that duty had to be paid - which I needed to... Ver más
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As a mature aged person I found the online quote and booking process easy to use - the items were collected and delivered in the scheduled times and the items were in good condition when they arrived.... Ver más
La empresa ha respondido
PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.
76 Agincourt Road, 2122, Marsfield, NSW, Australia
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Ha contestado el 94% de las opiniones negativas
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The customer service I received was amazing. The male worker knew exactly how to pack my goods and used extra packing tape to make sure my parcel was secure. He told me how long delivery would take and I left feeling confident about the whole process.

Respuesta de PACK & SEND Australia - North Ryde

Respuesta de PACK & SEND Australia - North Ryde
Good experience all round. Couple of delayed collections but nothing that was not properly sorted. Majority of my experience is that things are collect and delivered earlier than expected and no damage or complaints from customers.

Respuesta de PACK & SEND Australia - North Ryde

Respuesta de PACK & SEND Australia - North Ryde
The pick up at the Australian end was great, but the packages arrived in Malaysia on 3/11/2019 and were left there as there was no notification given to me that duty had to be paid - which I needed to pay. The packages were intended to be included in conference satchels and they deadline for arrival at the conference organisers was 15/11/2019. In the end, after a phone call to Malaysia and several emails the packages arrived on the day before the conference - which is not good service.

Respuesta de PACK & SEND Australia - North Ryde
As a mature aged person I found the online quote and booking process easy to use - the items were collected and delivered in the scheduled times and the items were in good condition when they arrived. I will use Pack and Send again - highly recommended.

Respuesta de PACK & SEND Australia - North Ryde
Great customer service! The driver took a lot longer to pick up the parcels then expected.

Respuesta de PACK & SEND Australia - North Ryde
It was quick, packages arrived in perfect condition and very good customer service where I recieved a call from the person at the branch telling my package have arrived

Respuesta de PACK & SEND Australia - North Ryde
Found these guys to be easily the cheapest option for sending a package to Canada. I used the self pack/online booking and it all worked smoothly. Package delivery was quick too given DHL were the carrier.

Respuesta de PACK & SEND Australia - North Ryde

Respuesta de PACK & SEND Australia - North Ryde
It was good - courier was late but friendly employees helped me out!

Respuesta de PACK & SEND Australia - North Ryde
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