PACK & SEND Australia - Welshpool Opiniones 16

TrustScore: 4 sobre 5

3,8

Unit 1/91 Leach Hwy, 6105 Kewdale, WA, AU


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Owen is great at the branch, but the courier’s they use are so rough, I’ve sent multiple parcels and every single one gets damaged. Definitely changing companies.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was quite overwhelmed with the whole experience of sending 4 large packages to Melbourne. I was travelling from Geraldton and dropping off the goods in Perth. I called Pack and Send Welshpool and sp... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We asked for next day service and it didn't arrive until 4 days later! Not happy

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A very reliable company.Far better than the majority of other couriers.

La empresa ha respondido


Información sobre la empresa

  1. Servicio de mensajería
  2. Servicio de mensajería y reparto
  3. Servicio de entrega
  4. Servicio de logística
  5. Servicio de mensajería y transporte
  6. Compañía naviera

Escrito por la empresa

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

16 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

We asked for next day service and it…

We asked for next day service and it didn't arrive until 4 days later! Not happy

29 de enero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - Welshpool

Respuesta de PACK & SEND Australia - Welshpool

Hi Karen. We appreciate you sharing the details of your recent delivery experience. We're sorry to hear that the level of service you received fell short of your expectations. We'd like to know how we can help you further. Please email us at customerservice@packsend.com.au and be sure to include your contact details and tracking number.

Valorada con 5 estrellas sobre 5

A very reliable company.Far better than…

A very reliable company.Far better than the majority of other couriers.

22 de enero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - Welshpool

Respuesta de PACK & SEND Australia - Welshpool

Hi Mike. Online feedback is really important to us and we're thankful you took the time to let us know about your experience with us.

Valorada con 3 estrellas sobre 5

Damaged

Owen is great at the branch, but the courier’s they use are so rough, I’ve sent multiple parcels and every single one gets damaged. Definitely changing companies.

10 de enero de 2020
Opinión espontánea
Logotipo de PACK & SEND Australia - Welshpool

Respuesta de PACK & SEND Australia - Welshpool

Hi Jessica, We're sorry to hear of this experience and would like to assist you further. We have a wide range of couriers that we use to ship goods domestically and around the world. I will have Owen contact you personally to provide some tips on packaging and also explain the optional warranty cover for loss and damage that may be of interest to you. We look forward to helping you and will be in contact soon.

Valorada con 5 estrellas sobre 5

first class packing and speedy delivery

6 de diciembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Welshpool

Respuesta de PACK & SEND Australia - Welshpool

Hi Arief, It's so good to hear you were happy with the quality of packing provided by our Welshpool sevrice centre and that the delivery was smooth. We appreciate your comments and look forward to helping you again soon.

Valorada con 5 estrellas sobre 5

Great service

Very easy process. Item arrived quickly. Highly recommend Pack & Send.

5 de diciembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Welshpool

Respuesta de PACK & SEND Australia - Welshpool

Hi Denni, Thanks so much for taking the time to review Pack & Send and for your positive comments. We look forward to helping you again soon.

Valorada con 1 estrellas sobre 5

awful

awful, They lost one of my cases(3 packages), also it takes 12 days to deliver 2 of them.

7 de noviembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Welshpool

Respuesta de PACK & SEND Australia - Welshpool

Hi Seyed. We want to extend our sincerest apologies concerning all the issues that you have faced. We hope for you to give us an opportunity to discuss this further. Please contact our Customer Care Team at customerservice@packsend.com.au

Valorada con 5 estrellas sobre 5

Very helpful staff

Staff on the phone and at Welshpool were very helpful.

4 de noviembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Welshpool

Respuesta de PACK & SEND Australia - Welshpool

Thanks for your kind review Bridgette and giving credit to our colleagues at Pack and Send Welshpool. It was our pleasure to serve you.

Valorada con 1 estrellas sobre 5

damaged!

Item was collected within 24 hours, delivery speed excellent. Received a call from our customer when item was delivered to declare items inside we’re damaged. Items were not fragile, damage was to packaging so no able to be sold.

25 de octubre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Welshpool

Respuesta de PACK & SEND Australia - Welshpool

Hi Gary.We are sorry to hear about your bad experience and we appreciate the feedback. If you would like to discuss further, please contact our Customer Care Team at customerservice@packsend.com.au and they can clarify any other questions you may have.

Valorada con 5 estrellas sobre 5

Staff were very helpful

Staff were very helpful. Package was easily sent off with minimal effort and it arrived at the destination 2 days earlier than expected.

1 de octubre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Welshpool

Respuesta de PACK & SEND Australia - Welshpool

Thank you Martin for your positive review.

Valorada con 5 estrellas sobre 5

Absolutely the best service

Absolutely the best service. Very competitive prices. Strogly recommend

27 de septiembre de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Welshpool

Respuesta de PACK & SEND Australia - Welshpool

Wow, thank you Thomas. We are so happy to know we exceeded your expectations and we hope to see your business again soon.

Valorada con 5 estrellas sobre 5

Helpful, friendly and professional

I was quite overwhelmed with the whole experience of sending 4 large packages to Melbourne. I was travelling from Geraldton and dropping off the goods in Perth. I called Pack and Send Welshpool and spoke to Owen who was so friendly and helpful in advising me what to do. I booked my freight online with Pack and Send Welshpool as the pick up point, as advised by Owen. Upon dropping the goods off at Welshpool Owen greeted us and was again very helpful and professional. Will totally recommend them to anyone. Dropped goods off Thursday morning - they arrived at destination in Melbourne on the Monday!

8 de agosto de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Welshpool

Respuesta de PACK & SEND Australia - Welshpool

Thank you for your very positive review Angie & Sam. Owen & the team at Pack & Send Welshpool are always happy to help with any shipment and they do it with a smile. They really appreciate your kind words and look forward to possibly doing business again with you in future.

Valorada con 5 estrellas sobre 5

Simple online system

Simple online system, convenient. Prompt delivery and kept informed all the way.

8 de agosto de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Welshpool

Respuesta de PACK & SEND Australia - Welshpool

We are glad you had a positive experience with our service Wendy, Thank you.

Valorada con 5 estrellas sobre 5

Great service

26 de mayo de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Welshpool

Respuesta de PACK & SEND Australia - Welshpool

We are pleased to hear your experience was positive. We really look forward to serving you in the future.

Valorada con 5 estrellas sobre 5

Kollecta World

Great fast reliable service

22 de marzo de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Welshpool

Respuesta de PACK & SEND Australia - Welshpool

We are so happy to hear that we exceeded your expectations in more ways that we could have ever imagined

Valorada con 5 estrellas sobre 5

Easy to use courier with helpful branch…

Easy to use courier with helpful branch managers, great service.

18 de marzo de 2019
Opinión espontánea
Logotipo de PACK & SEND Australia - Welshpool

Respuesta de PACK & SEND Australia - Welshpool

Thank you for taking the time out of your busy day to write this review. It is great to know that we were able to provide you with the highest levels of service.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más