The Palm Centre Opiniones 

1463
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Apologies for the delayed review. I'll be completely honest. I didn't expect the palm to be so established but then again, size and spacial awareness isn't my strong point. The delivery service w... Ver más

Valorada con 5 estrellas sobre 5

Great value and excellent condition. I ordered 14 Portuguese Laurel - five 1/2 standard and nine 3/4 standard. They arrived quickly, and were all very healthy. Far more substantial and established tha... Ver más

Valorada con 5 estrellas sobre 5

Really good service plants particularly the look good and healthy. I love the this perishable sticker on the parcel advising needs to be deliver or call the depot I've had dead plants delivered... Ver más

Valorada con 5 estrellas sobre 5

I was glad the The Palm Centre waited to avoid the plant sitting packaged over the Bank Holiday weekend and wondered how well it would travel and how good the plant itself would be. Well it's a perfe... Ver más

Información sobre la empresa

  1. Vivero
  2. Envío de flores
  3. Mercado de flores
  4. Vivero de plantas
  5. Vivero mayorista

Sobre The Palm Centre

Escrito por la empresa

The Palm Centre is the original and premier UK nursery for hardy exotics. Established in 1989 by Martin Gibbons, it has since expanded into the 4 acre nursery in Richmond where we grow, propagate and source a large variety of both indoor and outdoor plants, from the rare and unusual to those more common place in horticulture today.

The Palm Centre is a 4 acre nursery which includes several large glasshouses and outdoor display areas, situated in the old kitchen gardens of Ham House, right by the River Thames in Richmond.

We specialise in a wide range of plants from palm trees to herbaceous perennials. Our established relationships with growers all around Europe and further afield allow us to hold a diverse range of plants for your home, garden or bigger landscaping projects.

Our online shop is a selection of the broader stock you can browse at our nursery in Ham, London. Come and visit the nursery to see an even wider selection, featuring the largest specimens we have.

We love the unusual and the large, and aim to keep good stock levels as consistent as possible. However, with the range we carry and the seasonal nature of our industry it’s not always achievable.

Our friendly staff are happy to assist with any enquiry.
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Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1463)

26 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Poor value for the money

The fern arrived it was in a small pot,it was supposed to be 2 to 3lt pot. I wouldn't buy this plant even if it was in the reduced section of the garden centre!!. The Palm centre has now refunded my money for the fern.

31 de julio de 2023
Opinión espontánea
Logotipo de The Palm Centre

Respuesta de The Palm Centre

Hi Guest, we're sorry you were disappointed with your purchase. Would be great if you could get in touch with our colleagues in Customer Support at website@palmcentre.co.uk or via telephone on 020 8255 61 92 and we'll get the issue fixed the best way we can.

Valorada con 5 estrellas sobre 5

Amazing bamboo plant

The quality of the bamboo plant we received was brilliant. The plant was a lot bigger and fuller than we expected and was well packed when we received it. Would definitely buy again from this company.

30 de julio de 2023
Valorada con 5 estrellas sobre 5

Banana Tree

We originally bought some ferns from the Palm Centre at the Hampton Court Flower show this year, so were aware of them. Subsequently bought a banana tree, it came well packaged and of good size, The first new leaf is close to emerging and looks to be of good size and healthy. Would recommend them. Very good experience.

19 de julio de 2023
Valorada con 5 estrellas sobre 5

Excellent Service

I Buy a lot of on-line plants and have been very disappointed with both packaging and plant condition on far too many occasions. This time I was happy to receive my order. Excellent packaging, fast delivery and the ferns are in fantastic condition. Very pleased and look forward to buying from the Palm Centre again.

26 de julio de 2023
Valorada con 4 estrellas sobre 5

Tetrapanax papyriter

Little bit disappointing arrived a day late packaging was falling to bits
Very tiny plant for £32
Saying that the plant does seem to be health
Had the plant a few weeks now and seems to be doing well

26 de julio de 2023
Logotipo de The Palm Centre

Respuesta de The Palm Centre

Hi Stuart, indeed the plant size may look a bit underwhelming, as they are pretty slow to to grow when they are young plants. The main reason for the high price of these is because propagation of Tetrapanax papyrifer is fairly difficult and a lot of the young plants fail to establish, leading to high loss rate at the growers.

Delays in deliveries happen in very rare occasions, we're sorry your order got delayed.

We hope we'll be able to better serve you in the future.

Valorada con 5 estrellas sobre 5

Good service

Lovely plant delivered promptly,well packaged and tracking available.
Would buy from this company again.

24 de julio de 2023
Valorada con 1 estrellas sobre 5

Deceptive shipping practices

Ordered a bamboo barrier at 3 on Friday that I urgently needed. Receive an email from you on Monday saying it won't even be processed/shipping until Tuesday, pointing me to your ts and cs.

Yet if I got on your website now, it says I can order the product again and it will be shipped TODAY, yet if I click your little links to your shipping ts and cs there's a load of waffle about first come first serve and strings attached

So if there's strings attached, do not falsely advertise that you can ship something today when you cannot do anything close to that, provide an estimate and be honest.

25 de julio de 2023
Opinión espontánea
Logotipo de The Palm Centre

Respuesta de The Palm Centre

Dear Jam, thank you for your feedback. We are doing our best to provide an accurate shipping date when possible and we encourage our customers to call us when they have urgent orders that are required to arrive earlier or on a set day.
I'm really sorry that in this instance we were not able to fulfil our promise to ship the order in the advertised timeframe.

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