Speedy and efficient for booking. Scenic group is the only cruise company to demand FULL payment ONE WHOLE YEAR in advance. Others it's 3 months which gives them first consideration. Sadly, this... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Booked my 4th cruise with Karen at Panache Cruises yesterday. Another excellent experience. As ever Karen is friendly, quick, efficient and extremely helpful. Got me a great price too. The whole proce... Ver más
We just booked our cruise with Emerald Cruises through Panache, and I cannot speak highly enough of Becky's assistance. From the very start, she was incredibly knowledgeable, patient, and attentive t... Ver más
Nicola was able to answer all of my questions and talk through the options for our cruise to Alaska. She investigated with the cruise lines to get the best price deal on offer and quickly rang back wi... Ver más
Información sobre la empresa
Escrito por la empresa
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Información de contacto
Strawberry Fields, PR7 1PS, Chorley, Reino Unido
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
4,9
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 37% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent knowledge and service
I have booked with Panache Cruise many, many times and always enjoyed talking to their very knowledgeable staff. They have visited many of the destinations and speak with first hand knowledge. My cruise consultants are Wendy and Amanda both of whom I highly recommend. They are very experienced and know their stuff and their recommendations have never let me down. I WOULD HIGHLY RECOMMEND PANACHE AND THEM.
8 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear ROBERT,
Thank you so much for your wonderful review and for being such a loyal guest of Panache Cruise. We’re delighted to hear that you’ve consistently enjoyed your experiences with us and that our team’s first hand knowledge has made a difference in your cruise planning. Wendy and Amanda will be thrilled to know how highly you recommend them. Their expertise and passion for creating exceptional cruise holidays are exactly what we strive to deliver, and it’s fantastic to see that reflected in your feedback.
Best Regards,
Panache Cruises
Panache Cruises
Our booking experience with Panache Cruises has been a positive one. Nichola has been very helpful and offered us a competitive quote. With the support of Panache Cruises we look forward to our River Cruise next year.
27 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Martyn Short,
Thank you for your lovely review. We’re delighted to hear that your booking experience with Panache Cruises has been such a positive one. It’s wonderful to know that you were with provided helpful guidance and a competitive quote while supporting you through the process. We truly appreciate you choosing to book your river cruise with us and hope you have an incredible journey next year.
Best Regards,
Panache Cruises
Respuesta de Panache Cruises
Dear Mike Maudsley,
Thank you for your feedback. We’re pleased to hear that you found our staff to be so knowledgeable. Providing expert guidance is something we take great pride in, and we appreciate you taking the time to share your experience.
Best Regards,
Panache Cruises
Competitive price with Courtesy
We knew the cruise that we were interested in doing. We contacted Panache for the 1st time for a price. It was a good productive experience . Elitsa was so very helpful & in no way did we feel rushed. The price quoted was most encouraging & we felt it was a hassle free booking process.
23 de mayo de 2026
Respuesta de Panache Cruises
Dear Ronnie M,
Thank you for your wonderful review. We’re delighted to hear that your first experience with Panache was such a positive one. It’s great to know that Elitsa provided helpful, unhurried support and made the entire process feel smooth and hassle free. We’re also pleased that the price was encouraging and that you felt confident moving forward with your booking. We truly appreciate you choosing Panache Cruises.
Best Regards,
Panache Cruises
Always friendly and professional
Always a friendly, professional service from Panache. Our first experience with Jill who was very helpful and efficient and very keen to help with any queries we had. Thoroughly recommend Panache. Have used them to book several cruises now.
23 de mayo de 2026
Respuesta de Panache Cruises
Dear Mrs D W,
Thank you for your wonderful review. We’re delighted to hear that you’ve consistently received friendly and professional service from Panache, and that your first experience with Jill was so positive. It’s great to know she was helpful, efficient, and eager to support you with any queries. We truly appreciate your continued trust in us and your recommendation.
Best Regards,
Panache Cruises
Excellent service, great patience and thorough knowledge.
The agent, Wendy , was patient, knowledgeable and friendly. She enabled us to book a luxury cruise featuring a favourite line, and all our additional requests. All Kudos to the company and the staff.
26 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Kathleen Higgins,
Thank you for your excellent review. We’re delighted to hear that Wendy provided such patient, knowledgeable, and friendly support while helping you secure your luxury cruise. It’s wonderful to know she was able to accommodate all your requests and match you with a favourite cruise line. We truly appreciate your kind words and are proud to have earned your praise for both our team and our service.
Best Regards,
Panache Cruises
Nikki at Panache went above and beyond…
Nikki at Panache went above and beyond on a Sunday when our luggage got left behind when we had flight delays and disruptions, she made calls and helped to get our bags on a direct flight that made it to us right before we boarded the cruise. She was also very responsive and helpful to work with overall! We got a great rate on our cruise and would work with Panache again!
25 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Melissa Miles,
Thank you for sharing your wonderful feedback. We’re delighted to hear that Nikki was able to step in and support you during such a stressful travel situation. Going above and beyond to ensure your luggage made it to you in time is exactly the level of care we aim to provide. It’s great to know she was responsive, helpful throughout your booking, and secured a great rate for your cruise. We truly appreciate your kind words and are thrilled to hear you’d choose to work with Panache again.
Best Regards,
Panache Cruises
A highly professional and helpful company
I have used Nicole Barrett at Panache as my cruise connoisseur for four cruises and they have been organised brilliantly, she really does go the extra mile for her clients. She is helpful and professional and extremely knowledgeable about the cruise companies. Highly recommend.
21 de mayo de 2026
Respuesta de Panache Cruises
Dear Caroline S,
Thank you for your fantastic review. We’re delighted to hear that Nicole has supported you so expertly across four cruises. Her professionalism, deep knowledge of the cruise lines, and commitment to going the extra mile are exactly what we strive to deliver. We truly appreciate your continued trust and your high recommendation.
Best Regards,
Panache Cruises
I have booked this cruise for my mum…
I have booked this cruise for my mum and I in August this year and I found it very easy to do with the assistance of Louise our cruise consultant or connoisseur as they call themselves.
21 de mayo de 2026
Respuesta de Panache Cruises
Dear Diane Corsham,
Thank you for your lovely feedback. We’re delighted to hear that booking your cruise was so easy and that Louise provided such helpful support throughout the process. Her friendly guidance and expertise are qualities we value greatly. We truly appreciate you choosing Panache Cruises, and wish you and your mum a wonderful cruise when the time comes.
Best Regards,
Panache Cruises
Scott Perry never disappoints
Scott Perry never disappoints! I’ve booked a number of cruises direct with him at Panache Cruises and get an immediate, knowledgeable and friendly response. Nothing is too much trouble, bookings are arranged and sorted with efficiency and speed. He is so competent I have recommended at least 4 other people who have been lucky enough to book through Scott!!
23 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Lesley,
Thank you for your fantastic feedback. We’re delighted to hear that Scott continues to deliver the immediate, knowledgeable, and friendly service you’ve come to rely on. His efficiency and dedication to getting everything arranged quickly are qualities we value highly. It’s wonderful to know you’ve trusted him with multiple bookings and even recommended others who have enjoyed the same great experience. We truly appreciate your loyalty and your confidence in Panache Cruises.
Best Regards,
Panache Cruises
Great customer service by Jill
Great customer service by Jill. Nothing was too much trouble.
24 de mayo de 2026
Respuesta de Panache Cruises
Dear Mr Nigel Humphrey,
Thank you for your kind feedback. We’re delighted to hear that Jill provided such great customer service and that nothing was too much trouble. We truly appreciate your comments.
Best Regards,
Panache Cruises
Lisa was exceptionally helpful and did…
Lisa was exceptionally helpful and did everything she promised so we are very happy
24 de mayo de 2026
Respuesta de Panache Cruises
Dear Linda,
Thank you for your lovely feedback. We’re delighted to hear that Lisa was so helpful and delivered everything she promised. We’re thrilled you’re happy with the service and truly appreciate you choosing Panache Cruises.
Best Regards,
Panache Cruises
Jill was extremely helpful and…
Jill was extremely helpful and friendly, listened to our needs and tailored the right cruise for us. Being 1st time cruisers we were very nervous but was put at ease and walked through everything stage by stage.
23 de mayo de 2026
Respuesta de Panache Cruises
Dear colin,
Thank you for sharing your lovely feedback. We’re delighted to hear that Jill was so helpful and friendly while guiding you through your first cruise booking. It’s wonderful to know she listened to your needs and made the whole process feel clear and reassuring. Wishing you a wonderful time on your cruise when the time comes.
Best Regards,
Panache Cruises
Smooth and helpful booking service.
20 de mayo de 2026
Respuesta de Panache Cruises
Dear Sally Johnson,
Thank you for your feedback. We’re delighted to hear that your booking experience was smooth and helpful. We appreciate you choosing Panache Cruises and sharing your experience.
Best Regards,
Panache Cruises
Nicola was extremely helpful in giving…
Nicola was extremely helpful in giving us the cruise we were looking for.
Booking and paying for the trip was made very easy by Nicola
22 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Connie,
Thank you for your kind feedback. We’re delighted to hear that Nicola was able to help you find exactly the cruise you were looking for. Her efficiency and support in making the booking and payment process so easy are qualities we’re very proud of. We truly appreciate you taking the time to share your experience.
Best Regards,
Panache Cruises
Wendy was so helpful and attentive from…
Wendy was so helpful and attentive from the very first call and the many many calls of questions..patient ! Helpful! efficient 💥
22 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Matthew Quinn,
Thank you for your lovely feedback. We’re delighted to hear that Wendy has been so helpful, attentive, and patient throughout your calls. Her efficiency and friendly approach are qualities we value greatly, and it’s wonderful to know they made such a positive impression. We truly appreciate your kind words and appreciate you taking the time to share your experience.
Best Regards,
Panache Cruises
SO easy to actually speak to a human!
It is SO easy to actually speak to a human being at Panache. Not just when it comes to the initial booking, but importantly after that as your departure date approaches.
That is a very important attribute, but it can't be said for many of the other Cruise Agents.
Our normal contact was not working when we called, but Nicola quickly understood our requests and very efficiently was able to lead us to the booking.
Happy to use Panache again this time and in the future.
18 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Keith,
Thank you for sharing your excellent feedback. We’re delighted to hear how much you value being able to speak directly with our team not just at booking, but right up to your departure. Personal service is something we pride ourselves on. It’s great to know that Nicola was able to step in, understand your needs quickly, and guide you smoothly to your booking. Thank you for choosing Panache, and we look forward to supporting your future cruise plans.
Best Regards,
Panache Cruises
Faultless experience, knowledgeable and helpful - 5 Stars!
I cannot fault my consultant Wendy Mulholland, she has been superb in helping me decide on the cruise I wanted to book for 2028. She responded really quickly, even when she was not in the office she came back to me quickly on the many questions that I put to her and always with a smile. She was very thorough and offered guidance whenever I needed it. The booking process was smooth and easy and I am now looking forward to my cruise holiday knowing that she will be there if I need anything before and during the holiday. We have used Panache once before and I was very impressed so they were the first ones I got in touch with this time to book our 2028 cruise. 5 star service and I highly recommend them.
20 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Zoe Whitehouse,
Thank you so much for your wonderful feedback. We’re delighted to hear that Wendy has provided such superb support while helping you plan your cruise. Her quick responses, thorough guidance, and friendly approach are qualities we value greatly, and it’s fantastic to know they made your booking experience smooth and enjoyable. We’re also thrilled that your previous experience with Panache brought you back to us. We truly appreciate your recommendation and look forward to supporting you every step of the way as your holiday approaches.
Best Regards,
Panache Cruises
First class service from our personal…
First class service from our personal cruise connoisseur, Nicola.
This is our 5th booking with Panache in the last two years. All simple and straight forward.
Competitive pricing.
Good range of suppliers and options.
Nicola is always very helpful and nearly always available.
She works with you from start to finish, unlike some agents that pass you from sales to customer services and you never speak to the same person.
18 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Jill Smith,
Thank you for your fantastic feedback and for choosing Panache Cruises time and again. We’re delighted to hear that Nicola continues to provide you with first class, seamless service. Her dedication, availability, and support from start to finish are qualities we’re incredibly proud of, and it’s wonderful to know they make such a difference to your experience. We’re also pleased that our competitive pricing and wide range of options have consistently met your needs. We truly appreciate your loyalty and your recommendation.
Best Regards,
Panache Cruises
Professional and knowledgeable
Jill was extremely helpful in talking us through different options for our cruise. Very knowledgeable and professional. Her friendly manner gives you full reassurance on your booking.
21 de mayo de 2026
Respuesta de Panache Cruises
Dear customer,
Thank you for taking the time to share your feedback. We’re delighted to hear that Jill was able to guide you through your cruise options with such professionalism and expertise. Her friendly, reassuring approach and deep knowledge of the cruise market are qualities we value highly, and it’s wonderful to see how much they contributed to your booking experience. Jill will be thrilled to know her support made you feel confident and well informed throughout the process. We truly appreciate your kind words.
Best Regards,
Panache Cruises
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.