We have used sovereign for several years . Phone always answered quickly by professionally trained staff . If staff are exceptionally busy they will arrange call back promptly to deal with book... Ver más
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Consulta las opiniones de los clientes
First time I’ve booked with sovereign but won’t be the last , Skye was friendly, helpful , very efficient I felt I was in good hands for the booking, all at a very good price , what more could you wan... Ver más
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Professional service from friendly staff providing competitive pricing. Phones are answered within a couple of rings and my amazing go to member of staff, Cleo, is always prompt with her responses to... Ver más
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A very professional, helpful and caring service was experienced when booking a cruise today. Questions we had on the different components of each type of booking - availability, what was included, t... Ver más
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Información sobre la empresa
Escrito por la empresa
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Información de contacto
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Reino Unido
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Excelente
687 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Very helpful
Very helpful, friendly and efficient person on the phone when I booked.
30 de abril de 2026
First time I’ve booked with sovereign…
First time I’ve booked with sovereign but won’t be the last , Skye was friendly, helpful , very efficient I felt I was in good hands for the booking, all at a very good price , what more could you want
7 de mayo de 2026
Respuesta de The Sovereign Cruise Club
Dear Paul Noel Doherty,
Thank you so much for your recent 5-star review.
We are pleased to hear your first booking experience with us was such a positive one. It is lovely to hear your kind comments about Skye and we will be sure to pass them on to her.
We appreciate your support and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent service and price
We have used sovereign for several years .
Phone always answered quickly by professionally trained staff .
If staff are exceptionally busy they will arrange call back promptly to deal with booking or queries .
We have always had a named member of staff for each cruise booking . Prices are very competitive and discount given on P and O prices .
30 de abril de 2026
Respuesta de The Sovereign Cruise Club
Dear Michael,
Thank you so much for your recent 5-star review and continued loyalty.
We are delighted to hear that our team’s professionalism, prompt service and personal approach have made your cruise bookings smooth and enjoyable over the years. It is wonderful to know you value our competitive pricing as well.
We truly appreciate your support and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Respuesta de The Sovereign Cruise Club
Dear Cynthia Brookes,
Thank you so much for your recent 5-star review.
We are delighted to hear you found our service efficient, straightforward and easy to understand, while also offering the best price.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Respuesta de The Sovereign Cruise Club
Dear Christopher Clarke,
Thank you so much for your recent 5-star review.
We are thrilled to hear you found our service easy and helpful and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
It's our 4 Crusie with have booked…
It's our 4 Crusie with have booked through your company.
Find all staff very helpful and friendly to deal with.
6 de mayo de 2026
Respuesta de The Sovereign Cruise Club
Dear David Palmer,
Thank you so much for your recent 4-star review and for booking your fourth cruise with us.
We are thrilled to hear you have consistently found our team helpful and friendly.
We truly appreciate your loyalty and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Fast response easy to book friendly…
Fast response easy to book friendly staff eager to help
6 de mayo de 2026
Respuesta de The Sovereign Cruise Club
Dear Linda,
Thank you so much for your recent 5-star review.
We are delighted to hear you found the booking process easy and our team friendly, responsive and eager to help.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Clear advice on options and made the…
Clear advice on options and made the whole booking process simple.
29 de abril de 2026
Respuesta de The Sovereign Cruise Club
Dear Lindsey Templeman,
Thank you so much for your recent 5-star review.
We are delighted to hear you found our advice clear and the booking process simple and straightforward.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Professional friendly service
Professional service from friendly staff providing competitive pricing. Phones are answered within a couple of rings and my amazing go to member of staff, Cleo, is always prompt with her responses to me.
28 de abril de 2026
Respuesta de The Sovereign Cruise Club
Dear Roland Gell,
Thank you so much for your recent 5-star review.
We are pleased to hear you have received professional service and competitive pricing from our team.
It is lovely to hear your kind words about Cleo and we will be sure to pass on your comments to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Respuesta de The Sovereign Cruise Club
Dear Cw,
Thank you so much for your recent 5-star review.
We are delighted to hear you found our team polite and helpful.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Always very pleasant and helpful.
Always very pleasant and helpful we always book our cruises through Sovereign.
30 de abril de 2026
Respuesta de The Sovereign Cruise Club
Dear Brian,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you consistently find our team pleasant and helpful.
It means a lot that you choose to book your cruises with Sovereign and we appreciate your continued support.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Respuesta de The Sovereign Cruise Club
Dear Angela Parker,
Thank you so much for your recent 5-star review.
It is always a pleasure assisting you and we truly appreciate your continued support.
We look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
ANSWERING PHONES IN 3 MINS,LOTS OF…
ANSWERING PHONES IN 3 MINS,LOTS OF CHOICE WITH MANY CRUISE LINES AND A GOOD AFTER SALES SERVICE,WELL DONE ALL.
22 de abril de 2026
Respuesta de The Sovereign Cruise Club
Dear Mr Price/Foley,
Thank you so much for your recent 5-star review.
We are delighted to hear you were happy with our quick response times, wide range of cruise options and customer service post-cruise.
We look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Exceptional service
Always polite, knowledgable and helpful. We always book through you and have done since 2017/18 . We are happy to use your services and would also be happy to recommend you to others . Thankyou
28 de abril de 2026
Respuesta de The Sovereign Cruise Club
Dear Mrs Diana Ilsley,
Thank you so much for your recent 5-star review and continued loyalty.
We are thrilled to hear that you have consistently found our team polite, knowledgeable and helpful over the years. It means a great deal that you have chosen to book with us since 2017 and would recommend our services to others.
We appreciate your support and look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Very professional and helpful service
A very professional, helpful and caring service was experienced when booking a cruise today. Questions we had on the different components of each type of booking - availability, what was included, travelling with friends etc. - were well covered and explained. Our Contact, Skye, was very polite, well informed, and explained all the options well. Booking a holiday can be a somewhat stressful experience. Ours was very pleasant and relaxed. Thanks Skye, a credit to your company and your clients.
28 de abril de 2026
Opinión espontánea
Respuesta de The Sovereign Cruise Club
Dear Keith,
Thank you so much for your recent 5-star review.
We are pleased to hear that Skye provided a professional, caring and informative service which helped to make your booking experience smooth and stress-free.
It is great to know your questions were thoroughly answered and that you felt confident in your options.
We look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Our Sovereign Booking Experience.
Helpful, patient, friendly and thorough sales staff (Luke) made it easy to book our cruise.
27 de abril de 2026
Respuesta de The Sovereign Cruise Club
Dear Gee,
Thank you so much for your recent 5-star review.
We are delighted to hear that Luke provided such a helpful, patient and friendly service that made your cruise booking experience smooth and enjoyable. We will be sure to pass along your kind words to him.
We look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Respuesta de The Sovereign Cruise Club
Dear Coastal,
Thank you so much for your recent 5-star review.
We are pleased to hear your call was answered promptly and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent service always ready to help…
Excellent service always ready to help nothing to much trouble, booking process very easy as its done by the staff who are always polite and pleasant to deal with.
20 de abril de 2026
Respuesta de The Sovereign Cruise Club
Dear Patricia Jennings,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found our team helpful and that the booking process was straightforward. It is great to know our team’s polite and approachable manner made a positive difference to your experience.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Great experience
Everyone I have spoken to has been friendly and helpful
My questions were fully answered
27 de abril de 2026
Respuesta de The Sovereign Cruise Club
Dear Diane Brown,
Thank you so much for your recent 4-star review.
We are delighted to hear that every interaction with our team has been friendly, helpful and that your questions were fully answered.
We look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Very friendly and professional staff
26 de abril de 2026
Opinión espontánea
Respuesta de The Sovereign Cruise Club
Dear Patrick,
Thank you so much for your recent 5-star review.
We are pleased to hear that you found our team friendly and professional. Your comments are greatly appreciated and we will be sure to share them with the rest of the team.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
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