Brilliant. Very good prices for very good quality and amazing service. Sorted out a return for me quickly (my fault for ordering something that didn’t fit) and although there were a couple of fai... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Great service,, ordered the paper ysterday and it arrived today. I was after some A4 white 120gsm paper, I couldn't buy any in Leamington Spa so ordered it online. I ordered Navigator 120gsm, super qu... Ver más
La empresa ha respondido
Simple to re-order via website, 15lt water bottles delivered quickly and securely packaged in cardboard boxes. Will re-order again. Thanks 👍
Very impressed with the quality of service and packaging. My items arrived the next day, and the attention to detail, especially the way the paper is plastic wrapped to stop any damage in transit, was... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de suministros de oficina
- Proveedor de productos de limpieza
- Tienda de suministros para oficinas
- Tienda de mobiliario para oficinas
- Tienda de material de escritorio
- Proveedor de cartuchos de tóner
Acerca de Paperstone
Escrito por la empresa
Who are we?
We’re Paperstone - a trusted online business supplies provider with a refreshingly human touch. For over 20 years, we've helped UK companies stay stocked and equipped, combining quality products with fair prices and people that genuinely care. We're serious about getting things right - and making life easier for our customers, however and wherever they work.
Everything you need, all in one place
From everyday stationery and ergonomic chairs to cleaning products and workwear, we stock over 29,000 items from leading brands. Whether you’re just starting out, scaling fast, or running an established operation, we’ve got what you need - all in one easy-to-shop website.
A smoother way to shop
Our award-winning website is built for speed and simplicity, with smart search tools that help you find exactly what you’re after - no faffing, no frustration. It just works.
Fast, free delivery
Need it quickly? Orders over £50 are delivered the next working day, free of charge. No hidden costs, no surprises - just a reliable service that works around you.
Friendly experts, always on hand
We take service seriously, and we don’t hide behind ticketing systems or call scripts. Our friendly team knows the products inside out and is here to help - whether it’s a quick question, a custom quote, or sorting something that’s gone wrong. We're real people, ready to make things right.
Our Low Price Promise
Great service shouldn’t cost a premium. We keep our prices sharp, so you always get great value - without compromising on quality or support.
Helping you make greener choices
We’re proud to do business the right way. That means offering more sustainable product options and working with Weaver, a trusted accreditation scheme, to help you make eco-friendly decisions with less effort.
Paperstone Details
Escrito por la empresa
- Free next day delivery
- Free next day delivery on all orders over £50 and only £4.95 for orders under £50.
- Zero-hassle returns
- If for any reason you’re unhappy with one of our products, we’ll collect it from you and you can either choose to have it replaced or get a full refund – as long as it’s in resalable condition.
- Free gifts
- Shop with us and the more you spend, the more we reward you with free gifts including free chocolates, shopping vouchers or even more stationery! Or we'll donate to our chosen charities on your behalf.
- Low Price Promise
- Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.
Paperstone's Low Price Promise
We won't be beaten on price!
Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us.
We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.
Información de contacto
Oxford House, 15-17 Mount Ephraim Road, TN1 1EN, Tunbridge Wells, Reino Unido
- 0345 567 4000
- hello@paperstone.co.uk
- www.paperstone.co.uk
4,8
Excelente
5 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
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It was exactly was I was expecting and…
It was exactly was I was expecting and a good price. Super fast delivery.
24 de abril de 2026
Quick delivery
Simple to re-order via website, 15lt water bottles delivered quickly and securely packaged in cardboard boxes. Will re-order again. Thanks 👍
24 de abril de 2026
Great service,
Great service,, ordered the paper ysterday and it arrived today. I was after some A4 white 120gsm paper, I couldn't buy any in Leamington Spa so ordered it online. I ordered Navigator 120gsm, super quality at a super price. mny thanks.
21 de abril de 2026
Respuesta de Paperstone
Glad we've got one up on Leamington Spa 😇
Kelly - Customer Service Team
Respuesta de Paperstone
Easy... Lionel Richie, is that you? 😉
Kelly - Customer Service Team
Faultless
Perfect web site , easy order, great delivery all in all excellent, from Gary Greenbank
20 de abril de 2026
Respuesta de Paperstone
Reviews like this keep us aiming to be bigger and even better ⭐
Kelly - Customer Service Team
excellent service; parcel arrived very quickly. Item exactly as described.
excellent service.
17 de abril de 2026
Respuesta de Paperstone
Thanks Ralph - glad everything went smoothly 🙂
Kelly - Customer Service Team
Avoid this company
Avoid this company
Bought a bulk order from this company and half of it came through Amazon, in brown paper, with the Amazon receipt. Absolute ripoff
17 de abril de 2026
Opinión espontánea
Respuesta de Paperstone
Hi Becki,
We can't seem to find an order for you. Did you place your order with Paperstone? Please could you provide your order number, and we can look into this for you?
Kelly - Customer Service Team
Brilliant
Brilliant.
Very good prices for very good quality and amazing service. Sorted out a return for me quickly (my fault for ordering something that didn’t fit) and although there were a couple of failed collections that wasn’t really their fault and partly due to my relocation.
27 de marzo de 2026
Opinión espontánea
Respuesta de Paperstone
It looks like we got there in the end! We hope you're loving your new furniture ✨
Kelly - Customer Service Team
What more does anyone need?
Easy to locate, and pay online. Usual next day delivery. What more does anyone need?
16 de abril de 2026
Respuesta de Paperstone
Simplicity at it's best 👌🏻
Kelly - Customer Service Team
Good value & service.
Good value for money & product arrived less than 24 hours after ordering it even at standard delivery rates.
16 de abril de 2026
Opinión espontánea
Respuesta de Paperstone
We love it when things go smoothly 🤗
Kelly - Customer Service Team
Fantastic service
Fantastic service. Great value. I will be back for repeat orders.
16 de abril de 2026
Respuesta de Paperstone
That's the best news we could hear - thanks Trevor 🥰
Kelly - Customer Service Team
Their delivery of products was prompt
Their delivery of products was prompt, and any problems I had eg wrong drawer set and then damaged drawer carcass were dealt with efficiently and again promptly.
Wonderful company.
15 de abril de 2026
Respuesta de Paperstone
Sometimes seeing how a company deals with issues is the best eye-opener. Thanks for giving us a chance to solve the issue and show that we truly care 🩷
Kelly - Customer Service Team
Very prompt attention and delivery in…
Very prompt attention and delivery in under 24 hours.
15 de abril de 2026
Respuesta de Paperstone
We love exceeding expectations - thanks Marie 😊
Kelly - Customer Service Team
My instructions were carried out to…
My instructions were carried out to perfection.
Many many thanks.
Regards
Pat
15 de abril de 2026
Respuesta de Paperstone
We're glad everything turned up as expected 🙂
Kelly - Customer Service Team
Great product and arrived the next day…
Great product and arrived the next day as promised. Amazing service, thank you.
14 de abril de 2026
Opinión espontánea
Respuesta de Paperstone
Thank Ian - we really appreciate it 😊
Kelly - Customer Service Team
Respuesta de Paperstone
We appreciate the order 🩷
Kelly - Customer Service Team
Arrived in bad condition
I gave one star, not because of the items I purchased, but to make you aware of the delivery, which was not good. My items were in a fairly large white bag which was rolled up and handed to me like that. If you look at the photo you will see it seems ok but when I unrolled the bag it was so dirty and had several dirty boot footprints on it. It looked like someone had been stepping in a puddle the stomped all over my parcel. The bag was also kind of roughed up. Not a nice way to receive a parcel. I needed to wash my hands before I opened my items. Not really happy. One good thing was the speed of delivery from time of purchase.
10 de abril de 2026
Respuesta de Paperstone
We're so sorry to hear about the condition your parcel arrived in. Dirt and footprints are definitely not things we'd expect to see on our parcels!
We've sent you an email about this, and hopefully we can make it up to you.
Kelly - Customer Service Team
Very impressed with the service
Very impressed with the quality of service and packaging. My items arrived the next day, and the attention to detail, especially the way the paper is plastic wrapped to stop any damage in transit, was really refreshing to see. Connie was a great help as well; it’s clear that attention to detail is a big focus at Paperstone. I’ll definitely be ordering again. Thank you, Connie and the team at Paperstone.
10 de abril de 2026
Opinión espontánea
Respuesta de Paperstone
Thanks Calum - Connie will be delighted to hear this 😊
It's customers like you that keep us doing what we're doing ⭐
Kelly - Customer Service Team
Delay in delivery other wise would have…
Delay in delivery other wise would have given 5 stars for price and quality
Dave
8 de abril de 2026
Respuesta de Paperstone
Sorry that there was an issue with the stock of the item. We're glad we got it sorted it in the end, and hopefully we'll get that 5th star from you next time ⭐
Kelly - Customer Service Team
Excellent customer service and quick…
Excellent customer service and quick delivery. Thank you
8 de abril de 2026
Respuesta de Paperstone
We're glad to see you came back and placed another order 🩷
Kelly - Customer Service Team
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