Paperstone Opiniones 

5270
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is the first time I have used this company and it certainly won’t be my last. What a refreshing change for everything they advertise they do,they actually do it. My order arrived by the date the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really good service. It was easy to order my Black n'Red notebooks online. They were ordered yesterday and arrived today. No problems and nothing to make negative comments about.

Valorada con 5 estrellas sobre 5

Wow! Ordered a year planner yesterday and was gobsmacked when it arrived today! Excellent service...for sure! Thankyou Paperstone..

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent ordering experience and next day delivery at no additional cost. Product just what I wanted and great value for money. However, there was a discrepancy with the product I ordered and that w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros de oficina
  2. también en la categoría
  3. Proveedor de cartuchos de tóner
  4. Proveedor de productos de limpieza
  5. Tienda de material de escritorio
  6. Tienda de mobiliario para oficinas
  7. Tienda de suministros para oficinas

Sobre Paperstone

Escrito por la empresa

Who are we?
We’re Paperstone - a trusted online business supplies provider with a refreshingly human touch. For over 20 years, we've helped UK companies stay stocked and equipped, combining quality products with fair prices and people that genuinely care. We're serious about getting things right - and making life easier for our customers, however and wherever they work.

Everything you need, all in one place
From everyday stationery and ergonomic chairs to cleaning products and workwear, we stock over 29,000 items from leading brands. Whether you’re just starting out, scaling fast, or running an established operation, we’ve got what you need - all in one easy-to-shop website.

A smoother way to shop
Our award-winning website is built for speed and simplicity, with smart search tools that help you find exactly what you’re after - no faffing, no frustration. It just works.

Fast, free delivery
Need it quickly? Orders over £50 are delivered the next working day, free of charge. No hidden costs, no surprises - just a reliable service that works around you.

Friendly experts, always on hand
We take service seriously, and we don’t hide behind ticketing systems or call scripts. Our friendly team knows the products inside out and is here to help - whether it’s a quick question, a custom quote, or sorting something that’s gone wrong. We're real people, ready to make things right.

Our Low Price Promise
Great service shouldn’t cost a premium. We keep our prices sharp, so you always get great value - without compromising on quality or support.

Helping you make greener choices
We’re proud to do business the right way. That means offering more sustainable product options and working with Weaver, a trusted accreditation scheme, to help you make eco-friendly decisions with less effort.

Paperstone Details

Escrito por la empresa

Free next day delivery
Free next day delivery on all orders over £50 and only £4.95 for orders under £50.
Zero-hassle returns
If for any reason you’re unhappy with one of our products, we’ll collect it from you and you can either choose to have it replaced or get a full refund – as long as it’s in resalable condition.
Free gifts
Shop with us and the more you spend, the more we reward you with free gifts including free chocolates, shopping vouchers or even more stationery! Or we'll donate to our chosen charities on your behalf.
Low Price Promise
Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.

Paperstone's Low Price Promise

We won't be beaten on price!

Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(5270)

179 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Lovely doing business with them

Easy to find whatever you want and I was treated respectfully

2 de junio de 2026
Opinión espontánea
Logotipo de Paperstone

Respuesta de Paperstone

Glad to have you as a customer, Barbara. Everyone should be treated with respect 🩷

Kelly - Customer Service Team

Valorada con 3 estrellas sobre 5

The supplier is excellent

Your efforts as a supplier are, in my book, second to none. It is unfortunate that your carrier leaves parcels outside on the ground for all to see without even ringing my doorbell that operates all through the house!

1 de junio de 2026
Logotipo de Paperstone

Respuesta de Paperstone

Thanks for the compliment, however, we'd much prefer it if you had an all-round good experience.

We'll pass your feedback across to the courier, and hopefully we can earn those extra stars next time 🙏🏻

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Unbelievably fast delivery!

I placed my order on Friday just before the Bank holiday weekend, thinking it would arrive during the following week. To my surprise it was delivered the next day, just in time for the hottest week so far this year.

Thank you so much for the speedy delivery allowing us to leave doors open without those pesky flies coming inside.

We already had this door curtain bought over 14 years ago and still going strong. We needed another for the front door to allow any breeze to flow through.

The price was excellent, the lowest I found on the web.

I would recommend both the product and Paperstones highly!

23 de mayo de 2026
Opinión espontánea
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Respuesta de Paperstone

We're so pleased that the timing of the delivery was perfect and that you could be as cool and comfy as possible this past week 😊

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery. Good quality large paper sacks.

27 de mayo de 2026
Logotipo de Paperstone

Respuesta de Paperstone

Glad the delivery was quick and you're happy with the paper sacks 😊

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Great service overall

As it was slight delay, I still would give 5 stars, as team did communicate with me well and resolved issue in urgent matter. Thank you.

13 de mayo de 2026
Opinión espontánea
Logotipo de Paperstone

Respuesta de Paperstone

Thanks for giving us 5 stars, despite the issue. We really appreciate it.

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Ordered a ream of cardboard

Ordered a ream of cardboard, was delivered the next day. Cardboard perfect for my crafting.

14 de mayo de 2026
Opinión espontánea
Logotipo de Paperstone

Respuesta de Paperstone

We love hearing about how customers use some of our products - glad we had what you needed 🩷

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Very pleased with the service received…

Very pleased with the service received the items very quick easy to order only problem I had the order was split in two which didn’t bother me but the last item was lying in the hedge outside nothing to do with paper stone not good for the delivery company

13 de mayo de 2026
Opinión espontánea
Logotipo de Paperstone

Respuesta de Paperstone

Glad everything mostly went smoothly 😊 But sorry that the one item ended up in a bush! We'll speak to the courier about this, as we don't want our customers to have to go farming for their parcels.

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

The men were very curteous

The men were very curteous, also very helpful nothing was to much trouble for them,They asked where i would like the milk put.

Overall they did a good job.
thanks

12 de mayo de 2026
Logotipo de Paperstone

Respuesta de Paperstone

Happy to hear you had such a friendly and helpful delivery driver - always makes the experience that much better.

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Very quick turnaround

Very quick turnaround. Quality envelopes and roughly 40% cheaper than I paid elsewhere previously. Will definitely be back!

11 de mayo de 2026
Logotipo de Paperstone

Respuesta de Paperstone

We look forward to welcoming you back to place your next order - maybe for more than envelopes 😉

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

I think they're very good value

I think they're very good value. Ordered 12 bottles of 5 litres each and with a nice crisp taste. The delivery chap was extremely helpful, lugging them up the drive for me and securing the gate after him.

6 de mayo de 2026
Logotipo de Paperstone

Respuesta de Paperstone

Glad you like the water, and that you had a lovely delivery driver as well 🩷

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Great competitive pricing

Great competitive pricing, everything delivered in a very timely manner, great service. :-).

5 de mayo de 2026
Opinión espontánea
Logotipo de Paperstone

Respuesta de Paperstone

And everything you need in one place - perfect! 👌🏻

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Very competitive pricing and delivery…

Very competitive pricing and delivery next day. I ordered two different sizes of Really Useful boxes, because both sizes were cheaper than anywhere else I have looked online. I haven't seen Paperstone online before, but will certainly be using them again. 5 stars from me.

29 de abril de 2026
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Respuesta de Paperstone

So happy that we had exactly what you were looking for and at the right price 😊 We really appreciate the 5 stars.

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Great service

Great service! I strongly recommend Paperstone, I made my first order with them and only have positive things to say. The item was very fairly priced and delivery was quick. Will hopefully buy again in the future.

27 de abril de 2026
Opinión espontánea
Logotipo de Paperstone

Respuesta de Paperstone

This is so lovely to hear 🥰 We hope to have you back soon.

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Excellent customer service

Slight problem with delivery in transit, got in touch with Customer service and immediately sorted, very happy customer

22 de abril de 2026
Opinión espontánea
Logotipo de Paperstone

Respuesta de Paperstone

Thanks for letting us put things right 🩷

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Quick delivery

Simple to re-order via website, 15lt water bottles delivered quickly and securely packaged in cardboard boxes. Will re-order again. Thanks 👍

24 de abril de 2026
Logotipo de Paperstone

Respuesta de Paperstone

That's great to hear. We look forward to keeping you hydrated over the summer months and beyond 🌞

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Great service,

Great service,, ordered the paper ysterday and it arrived today. I was after some A4 white 120gsm paper, I couldn't buy any in Leamington Spa so ordered it online. I ordered Navigator 120gsm, super quality at a super price. mny thanks.

21 de abril de 2026
Logotipo de Paperstone

Respuesta de Paperstone

Glad we've got one up on Leamington Spa 😇

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Order easy

Order easy
Payment easy
Delivery & correspondence easy.
Thank you

21 de abril de 2026
Logotipo de Paperstone

Respuesta de Paperstone

Easy... Lionel Richie, is that you? 😉

Kelly - Customer Service Team

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