Everything was delivered safely and on…
Everything was delivered safely and on time. The marble finish is stunning and has elevated the appearance of our dining area. We also appreciated the professional customer support and updates.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Everything was delivered safely and on time. The marble finish is stunning and has elevated the appearance of our dining area. We also appreciated the professional customer support and updates.
Please understand that the product is good. Simply put, the delivery took longer than I had anticipated. I am aware that they made this clear, but I am not very patient when it comes to waiting for furniture. It wasn't the fastest experience, but everything worked out perfectly.
The coffee table actually looks really nice in my living room. Fits the style perfectly. Customer service was quick to respond too. I just wish white glove delivery was included instead of being an extra charge. That part annoyed me a little. Still a decent piece overall.
The marble table came a week later than I expected. But they replied to every email within a couple hours, sent videos, and gave me exact delivery dates. Would've been 5 stars if shipping was faster.
The dining room table we received is absolutely gorgeous. It was nearly 800lbs- so this was CLEARLY well-made. We have received a ton of compliments, it is absolutely stunning. It was about 1/3 of the price of one from Arhaus or Restoration Hardware and yet I truly believe ours is even more gorgeous and sturdy. It did take a very long time to ship from overseas but their customer service does a great job of responding very quickly to any of your inquiries and updating you with the location of your item. Would definitely order from Paphilly again!
I asked whether white glove delivery could be included with a $5,000 table purchase. It took a month to receive a response, and when I finally did, it was rude and dismissive — essentially telling me that if the cost was too expensive, I should find service elsewhere. For a purchase at this price point, I expected far better communication and professionalism. Very disappointing.
I ordered a table - it took a month then I got shipping info - then I got a notice I would get a refund that they no longer make that table - and I have yet to get my refund back.
The marble coffee table is stunning. The veining is natural and not overly busy, and the weight makes it feel premium. Only thing is you definitely need two people to move it. It wipes clean easily and gives my living room that "quiet luxury" vibe. Very happy with this piece.
I'm really impressed with the craftsmanship on this PA console table. The piece feels sturdy and well made, and it fits perfectly in my entryway. Customer service kept me updated throughout the order, which made the whole experience feel very reassuring.
The craftsmanship is impressive-the wood feels solid, the finish is smooth, and the color matched exactly what I expected. It feels like a piece that will last for years.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.