If I could give a rating of zero stars then I think it would be more appropriate. The parcel was returned to me stating the address was incorrect....it wasn't, I got An Post to deliver it within d... Ver más
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Consulta las opiniones de los clientes
Horrendous - booked a return service to Amazon and PD failed to pass on the necessary customs docs to their courier so it got held in customs until it was supposed to be returned to me, but they sen... Ver más
Wish i could leave------ 10 stars In 3 negative Trustipots revievs i left for Parceldirect,they asked me to contact them to sort the issue. I did contact them sevareal times with no response.... Ver más
I have been dealing with Parcel Direct for 4 years now & have always found them quick, efficient & reliable. Emails & phone calls are always answered promptly & most importantly my packages get picked... Ver más
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Información proporcionada por diversas fuentes externas
Welcome to ParcelDirect.ie, the parcel delivery comparison site where you can save up to 80% on your parcel delivery costs. Compare Parcel and Pallet Courier Services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping to Ireland, UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.
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Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 75% de las opiniones negativas
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Parcel was supposed to be delivered in…
Parcel was supposed to be delivered in 2 days, but took a week

Respuesta de Parceldirect
I am disappointed with this service
I am disappointed with this service. I had important documents for delivery. At one stage they were lost, eventually found. My emails were responded to, however, I initiated all of them. It took two weeks in total for what was a 3/5 day delivery! I have not received an apology either from ParcelDirect!

Respuesta de Parceldirect
Really great service
Really great service. Finding a delivery option always felt too difficult when sending items to the US, so I always used An Post. But parceldirect made it so simple that I actually found much faster and safer delivery methods. Have used parceldirect multiple times now and don't think I'd go elsewhere.

Respuesta de Parceldirect
Could not follow through on the service…
Could not follow through on the service I purchased and now waiting on a refund 4 weeks when initially stated it would take 2 weeks and when I contacted them again about it they said they would call me back within the hour but never did. Still awaiting refund

Respuesta de Parceldirect
I have been dealing with Parcel Direct…
I have been dealing with Parcel Direct for 4 years now & have always found them quick, efficient & reliable. Emails & phone calls are always answered promptly & most importantly my packages get picked up & delivered on time, everytime. I can't recommend their service highly enough. 10/10

Respuesta de Parceldirect

Respuesta de Parceldirect
No communication and very late delevery
The parcel was meant to take 3 days but it took 6 weeks. The tracking was wrong most of the time and parceldirect didn’t reply to any of my requests for information. Shockingly bad service. *edit The item was sent from Ireland to the Netherlands so parcel direct’s claim that it went to the USA is false.

Respuesta de Parceldirect
Shocking company to deal with I'm been…
Shocking company to deal with I'm been ringing and eMailing for the last 8 months and still no update on a machine that this joke of a company lost on me Micheal is meant to call me back everyday since April and I have never received 1 call from him stay clear of this company very very bad people to deal with

Respuesta de Parceldirect
Completely broke up the package I sent
Completely broke up the package I sent. I contacted customer service and sent all the images and invoices they requested weeks ago. Have had no response to multiple follow up emails. Absolute cowboys. Avoid at all costs! Would give zero stars if I could

Respuesta de Parceldirect
Parcel direct were not aware that I did…
Parcel direct were not aware that I did not receive my shipping label and in trying to source it I was ringing UPS. I should’ve got onto parcel direct to get my shipping label and as soon as I rang them they dealt with it in a very polite and professional manner. My package got picked up an hour later and now a satisfied customer. Thanks

Respuesta de Parceldirect
Never again
Never again! My parcel was sitting in Memphis for a week, then I was given 2 days to register in some website to provide what food items I gave (didn’t had any food inside). I couldn’t figure out what should I do, I asked for help. No help provided. Now it’s being sent back. No idea of when to expect it! All was told is: Can you call the FDA helpline and they will direct you on what you need to do. No number provided.
Spent money for all the stress. Granddaughter was waiting for toys ;(

Respuesta de Parceldirect
Great Service. Easy to use, lots of options.
Despite some negative reviews, I decided to use PD after An Post refused to accept a phone package (as it contained a battery) for return to the UK, and was glad I did.
The Website was easy and fast to use, lots of services to choose from, with options for home collection or local drop off point for courier collection.
I had an issue with the local drop off point (they didn't recognise the parcel/number), which was sorted extremely quickly by a very helpful Agent.....many thanks Michael :)
I would certainly use them again.

Respuesta de Parceldirect
Great service,easy to fill in,great…
Great service,easy to fill in,great choice of couriers
Thank you

Respuesta de Parceldirect
Great service right through lockdowns…
Great service right through lockdowns allowing me to stay physically connected with my grandchildren in Australia. Being able to watch them open a box of goodies that I’ve assembled saved my sanity through this bloody pandemic. Thank you

Respuesta de Parceldirect
Didn't even know this service existed
Didn't even know this service existed , fantastic to see all the different options, I was sending out parcels to Russia and USA and did not know where to start and a collegue recommended Parcel direct.

Respuesta de Parceldirect
ParcelDirect.ie NEVER USE!
I have worked with couriers for 15 years and this is by far the worst. Booked in early Monday for next day pick up. My parcel didn't get picked up so I emailed to enquire about it. They told me it would be picked up the next day which was Wednesday. That didn't happen. Again told apologize but it will be picked up Thursday. Again that didn't happen. Finally picked up Friday which was too late for me and was told it would definitely be delivered Monday. Well you guessed it... It didn't arrive Monday. Finally arrived Tuesday. Myself, my family,my friends and the work will never use this company again.

Respuesta de Parceldirect
Excellent and dependable service
Use parcel direct all the time for my shipments and they are timely and efficient.

Respuesta de Parceldirect
Parcel for Hamilton Ca. Picked up in Ireland on 29.3.22 @ 11.00am Last update on Parceldirect site is 20.40hrs 3/4/21 Today is the 5/4/21 @ 19.20 The parcel is still in Stansted UK. Do not use PD.
Parcel for Hamilton Ca

Respuesta de Parceldirect
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