Worst airport I've ever visited ever!!! The security control and the staff in general are horrific. Made a serverley austic girl wait with the rest of us queue for passport checks, clearly in distress... Ver más
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Consulta las opiniones de los clientes
After waiting in line to go through passport control in T2D yesterday for nearly 1/2 hr with a crying baby we asked if we could go through the automatic barriers as our gate was due to close. The male... Ver más
As a frequent flyer, taking in excess of 5+ trips a year around the world, this is without a shadow of a doubt the worst airport i have ever had the misfortune of using. The signs are confusing as hec... Ver más
Absolutelty appauling service. The airport is all clean and shiney new but the queues at security and passport control are hours long. Staff have no idea whats going on and can't help. Border police h... Ver más
Información sobre la empresa
- Parking
- también en la categoría
- Aerolínea
- Agencia de viajes
Información proporcionada por diversas fuentes externas
Le site officiel de Paris Aéroport. Informations pour le voyage, horaires de vol, horaires d'avion, accès, plans et parking, boutiques duty free
Información de contacto
95700, Roissy-en-France, Francia
- www.parisaeroport.fr
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Sicherheits Mitarbeiter mal a la tete
Ich hatte wie üblich mein Schlaf Apnoe Gerät / Appareil CPAP bei mir. Bei der Kontrolle ist dieses Gerät auseinander genommen worde, ich wurde behandelt wie ein Schwerverbrecher 👎👎👎👎👎! Seit über 20 Jahren bin ich aus gesundheitlichen Gründen auf dieses Appareil CPAP Gerät angewiesen, ich bin viel gereist, nie gab es ein Problem damit! Im Gegenteil, bisher haben alle Flufhafen Sicherheit Mitarbeiter auf Flughäfen dieser Welt, egal ob es in Europa oder in der Karibuk war, dieses Gerät gekannt und erkannt. Hier in CDG habe ich wie immer darauf aufmerksam gemacht, dass es kein Extra Gepäckstück sondern ein lebenswichtiges gesundheitliches Gerät für den Schlaf ist - und trotzden wurde das Appareil CPAP Gerät auseinander genommen als wäre es eine Bombe 👎👎👎👎👎! Ils sont folles, mal a la tete a CDG Paris! Never ever again Paris 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎!!!!!
Absolute nightmare
Absolute nightmare, staff clueless to what’s going on, security so slow it’s unbelievable, it’s so slow they start letting people through who would be late because of there incompetence, then they open other lanes which then slows everything down further. they have loads of staff but none of them have a clue what they are doing,
There’s no pointers to tell you that you might need to get a team to your gates or terminal, staff don’t say anything,
They are all very rude and unhelpful, never again.
Did the work experience kid design CDG T2?
It feels like upon arrival at CDG T2 A it was designed by an undergraduate on work experience. It's is a maze to get from the air bridge through to immigration, endless choke points, long strangely arranged lines for immigration, a loo on a different level to baggage claim area. Just feels very cramped and poorly designed for how new it feels. It works but only just. Even Stansted or Luton are better than CDG T2! Fail.
AVOID AT ALL COSTS
Would be no stars if I could. What a complete nightmare is BORDERCONTROL. Loads of people missed their flights due to only having 2 staff on. The managers are beyond rude and completely ignorant to disabilities. They repeatedly told everyone not to worry they wont miss their flight, That was lies they did not care at all, plenty of people missed their flights. Avoid if possible completely chaotic.
Incompetent rude staff
The airport signage is terrible. Security (bag check) had 4 bays open out of 12. Miserable rude staff. Shops miserable. Then, waited 1.5 hours to get through passport control and nearly missed flight. I have never experienced such incompetent, non caring staff in my life. They had no clue what they were doing in managing the queue (again 3 bays open out of 12). A disgraceful embarrassment of an airport.
This was the worst airport I was ever…
This was the worst airport I was ever in. The security passport check before actual security was horrendous. The wait time is so long. We arrived at the airport 3 hours before our flight and we only got to the gate shortly before boarding. Some of the staff were so rude even though they could see we had a screaming child with us. They were only screaming because they were expected to wait so long in a queue literally just to have your passport scanned. Just because we don’t understand French shouldn’t be a reason for staff to shout at us and still not try help us understand. There were lots of empty seats due to people being stuck at security and they missed their flight. Also staff were leaving ‘rich people’ skip the security queue in front of children roaring!! And none of these people were running to catch a flight they were leisurely strolling around duty free after. This experience completely ruined our fabulous holiday in Disneyland Paris.
Security staff would not let me pass
Security staff would not let me pass, in spite of my explanation that my plane was leaving. She only said “it will be fast” which was not true. I missed my plane with a minute - saw it leave the gate.
Absolutely shocking passport control
Absolutely shocking passport control. 1 attendant for over 100 people, many of whom missed their flights and this was a regular theme throughout the day. AVOID AT ALL COSTS if you have any sense.
Morally bankrupt
Absolutely horrendous - avoid at all costs.
• Large parts are not air conditioned
• Baggage delivery takes ages
• Passport control is a nightmare
• Very limited food options with extreme gauging - €38 for a hamburger. Water costs 8-10 more than in the supermarket
• Many areas still have old scanners requiring you to remove everything
• Google not publishing 1 star reviews for them anymore due to some threat from them - try it!
Waited two and a half hours in a non…
Waited two and a half hours in a non European line as the passport machines were broken. At the end of this line was one worker visually distracted checking people’s passports. Not to mention this line was about 50m long if not more with hundreds of people waiting. Shocking
The stupidest and most idiotic airport
The stupidest and most idiotic airport in Europe. I don’t understand how can it be the Europe “hub”. They can manage anything right. No restaurants with proper food, only junk. And all the staff seems to be incompetent to manage passenger effectively. It’s always the worst experience flying from here.
Worst airport I have EVER visited
Worst airport I have EVER visited!
So poorly organised, hardly any desks/machines open so queues were long and extremely slow, resulting in numerous passengers missing their flights. No communication about our flight being delayed. No where near enough seating in Terminal 2D and restaurants even closing and cordoning off their seating areas to prevent access, leaving people eating their food on the floor. Hand driers not working in any toilets. We had 4 gate changes, non of these were announced over the tannoy. Every single staff member we interacted with was rude, unprofessional and unhelpful. Shrugging their shoulders and smirking at passengers missing their flights due to their poor management, refusing to provide names of managers in charge. All in all, the worst airport experience I have ever had, completely ruined our trip to Paris and I will certainly not return! The complaint form on their website also conveniently doesn’t work!
Absolute disgrace
Absolute disgrace! Airport security and check in complete shambles! No human kindness or organisational skills. Lots of people including ourselves missed flight due to excessive queues. X 10 lanes for passport control yet only x 1 open!!!! Asked staff numerous times if we would make flight whilst in queue and was told not to worry. Despite this they failed to make announcement or rush us through. Staff shouting aggressively at customers. I will never travel through this airport again.
Avoid Charles De Gaulle seriously
Avoid Charles De Gaulle seriously
Security was absolutely awful, staff were rude, and they left my elderly parents, one whom has a walking condition with no assistance whatsoever. They will do stuff like this to you too, just pick another airport for the love of God.
Worst experience at CDG
I like the airport coz it allows you to fly to a lot of countries.
However the immigration is really horrible. They know the queues could be very long and painful for Travellers. And this could easily be resolved by having more people on their immigration service for non-EU people. However the french mentality of "there is no problem" prevails here specifically. One of the worst airports to immigrate
Parking PMR
Titulaire d'une carte CMI mention Stationnement, je me suis présenté à la borne de sortie pour bénéficier de la réduction de 50% annoncée sur le site officiel (présentation de la carte au scanbox ou à la caisse automatique). Aucune caméra n'était présente à cette borne pour permettre la vérification à distance.
J'ai utilisé l'interphone d'appel pour signaler ma situation. La personne qui m'a répondu m'a indiqué qu'il n'y avait pas de caméra à cette borne et m'a demandé de me rendre physiquement dans un bureau dédié pour faire valider ma carte et obtenir la remise.
Cette procédure est inapplicable pour une personne à mobilité réduite : elle impose de sortir du véhicule, s'extraire avec un fauteuil roulant ou toute autre aide à la mobilité, se déplacer jusqu'au bureau, puis refaire l'ensemble des manipulations en sens inverse pour reprendre place dans le véhicule. Le dispositif censé compenser une difficulté de déplacement en crée une supplémentaire, plus lourde que celle qu'il prétend résoudre.
Si la réduction PMR ne peut pas être honorée à la borne faute d'équipement fonctionnel, ADP devrait à minima prévoir une procédure de remboursement a posteriori simple, sans obliger les personnes concernées à ce trajet aller-retour absurde. En l'état, la communication officielle sur la procédure (carte présentée au scanbox) ne correspond pas à la réalité du terrain sur ce site.
Everything was alright till arrived to…
Everything was alright till arrived to the gates of departure, Eurowings 61 Gate . There is only one kiosk sells below average choice of sandwiches drinks , that’s all . Shops wise the same , only one . Very disappointing, should have eaten in city before airport.
ZERO STARS
I wish I could give this airport zero stars!!!
I absolutely love Paris love France love the French people, but the staff at this airport are absolutely terrible! Someone at the Hertz rental car drop off ran over my suitcase and just kept on going. I finally made my way into the airport. The signage is terrible. Once I finally found my way my bag was put in queue to be searched. The woman searching bags took her time and even took a break! She had zero care or concern for the people who waited over an hour, including myself to have our bags searched. My bag was put back through onto the conveyor belt. I told the awful awful man who was reading the screens that I was going to miss my international flight and to please help me. He was SO rude to me and I almost missed my flight. This airport makes me want to never come back to Paris again which makes me so sad because I love it there.
No management at all
It is really difficult to find the right words to describe how disorganized and frustrating the immigration process has become. It reminds me of the bus stations in the developing country where I grew up, where passengers had to fight through the crowds just to catch their buses. There seemed to be little to no organization, insufficient staff, very little reassurance or support for customers, and significant language barriers.
Unfortunately, I experienced many of these same issues during the immigration process. The lack of clear communication, adequate staffing, organization, and proper assistance made the entire experience extremely stressful and confusing.
Quel bordel!
Comment se fait il qu on mette 2 arrivees de bagages de longs courriers en meme temps? Il faut attendre que les voyageurs venant de Nairobi, bloqués a la douane, car plus long à verifier que Montreal, aient tous récuperé leurs bagages. Donc ceux venants de Montreal , sortis a la douane plus vite, attendent depuis 45 mn. Entre la douane, ou les francais etaient melangés avec les non europeens, puis l attente aux bagages. Ca fera plus de 2h apres la sortie d avion. Mais quelle honte pour la France!
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