Good on clarifying medical exclusions for travel policy. Not the cheapest- but wide ranging cover on bike holidays. Would be good if included theft!
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Good on clarifying medical exclusions for travel policy. Not the cheapest- but wide ranging cover on bike holidays. Would be good if included theft!
La empresa ha respondido
Our 2nd year with Pedal Cover.Still reasonably competitive on price.Had to make one claim which was reasonably straight forward process.Would have been nice to have had a follow up call to make sure e... Ver más
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Website is really easy to use and allows for bike additions to be priced before confirming, rather than having to chat with someone. Staff super friendly whenever I've had interactions over the p... Ver más
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Getting quote was fine But i had a very navigation issue getting through the payment process. It might have been me but dont normally struggle.
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Abbey Road, Ewenny, CF35 5BN, Vale of Glamorgan, Reino Unido
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Getting quote was fine
But i had a very navigation issue getting through the payment process. It might have been me but dont normally struggle.

Respuesta de Pedal Cover
Good on clarifying medical exclusions for travel policy. Not the cheapest- but wide ranging cover on bike holidays. Would be good if included theft!

Respuesta de Pedal Cover
Website is really easy to use and allows for bike additions to be priced before confirming, rather than having to chat with someone.
Staff super friendly whenever I've had interactions over the phone or y email.
Thoroughly recommend Pedal Cove

Respuesta de Pedal Cover
Business as usual with Pedalcover, precise, proficient, and pleasant.

Respuesta de Pedal Cover
I found it easy to list our bikes and got a quote very quickly

Respuesta de Pedal Cover
Our 2nd year with Pedal Cover.Still reasonably competitive on price.Had to make one claim which was reasonably straight forward process.Would have been nice to have had a follow up call to make sure everything was ok.Maybe something you should look at it would have made it feel a bit more personal rather than just another person which I found a bit disappointing.Otherwise everything straight forward to renew our policy

Respuesta de Pedal Cover

Respuesta de Pedal Cover
it waseasy toget the cover and the price was good for the cover I needed

Respuesta de Pedal Cover
This is my third year, was concerned about public liability, ie:- some one walking out in front of you, all covered.

Respuesta de Pedal Cover
No claims yet…
Response from pedal cover
Unfortunately, our insurers had a rate increase back in October to cover increased costs across the board.
THATS A 36 percentage increase in premium!!!! Passed on to the customer unacceptable

Respuesta de Pedal Cover
Amazing bicycle cover and an amazing prize.
Recommended 💯👍

Respuesta de Pedal Cover
Reasonably priced extensive cover for bikes. So easy to select the cover you require when taking out your initial policy, and to renew when the time comes.

Respuesta de Pedal Cover
Much cheaper than getting bike insurance on previous household insurance, or as standalone policy, and the cover is better too. Also a discount for cycling UK members. And they are super helpful on the phone.

Respuesta de Pedal Cover
Just renewing my policy for a other year. Competitive pricing and helpful staff.
Hopefully, another year of happy pedalling.

Respuesta de Pedal Cover
I have been contacting Pedal Cover regarding home and cycle insurance for quite a few years now, and have been given lots of valuable advice, cost savings tips etc during that time. The staff are always very friendly and helpful, so it was a pleasure this year to finally accept their quote, which was perfect for my needs. The quote is easy to do on line, and the Podium policy gives a high level of cover and is very competitivly priced. Excellent service all round.

Respuesta de Pedal Cover
Quotation received for a renewal wasn't upheld when I renewed online. I was charged £20 more! The premium seems expensive for a small, 2 bed house. I've had to insure only my very best bikes for which new-for-old is meaningless when the most expensive of them is nearly 20 years old now. I will be shopping around next year.

Respuesta de Pedal Cover
Unfortunately, my bicycle was stolen during a violent robbery, which was obviously a very stressful situation for both myself and my son.
From the moment I submitted the claim, Pedal Cover handled everything professionally. Kien dealt with my claim and was excellent throughout the whole process. Communication was clear, I was kept updated, and whenever further information was required, it was explained properly.
Once all the necessary evidence had been provided, Kien also took the time to discuss different replacement bicycle options with me and looked into whether they could source the models I was interested in.
In the end, the claim was settled by cash payment, allowing me to choose and purchase the replacement bicycle I wanted. The funds arrived exactly as advised.
You always hear negative stories about insurance claims, so I think it’s equally important to give credit when an insurer handles a genuine claim properly.
Excellent service from Pedal Cover and especially Kien, I wouldn’t hesitate to recommend them to other cyclists.

Respuesta de Pedal Cover
Easy transaction, 3 stars because I have had no need to claim to date, and therefore a process i can’t judge

Respuesta de Pedal Cover
Was a smooth process and easily found a suitable policy. Received documents immediately.

Respuesta de Pedal Cover
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