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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is the only place I can find that stocks my favourite hair at a reasonable price. I think they offer a very good shopping experience, the prices are similar - if not the same, to the afro hair sh... Ver más

Valorada con 1 estrellas sobre 5

They don’t contact you back ever tried to cancel an order emailed to ask for it to be and nothing. Then shipped product out 4 days later. Just really bad customer service i ordered wrong product as de... Ver más

Valorada con 1 estrellas sobre 5

I would really like to give minus zero star if I could, this company do not deserve any star in the first place, I ordered hair and gel since October last year (2023), and we're on the last day in Jan... Ver más

Valorada con 1 estrellas sobre 5

I wouldn't have bothered reviewing your company. but I kept getting reminders. I did not receive anything from Perry Barr Cosmetics. I ordered two eyeshadow palettes and was kept waiting for several... Ver más

Información sobre la empresa

  1. Belleza y bienestar

Escrito por la empresa

We are Afro and European Hair Care Specialists, home to 100+ Brands.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

667 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

The item was shown as in stock at the…

The item was shown as in stock at the time of order and payment was taken but no communication followed. I had to call the company to enquire about the delivery date to be told that the item was discontinued and I have not yet received a refund.

10 de febrero de 2023
Valorada con 1 estrellas sobre 5

Inexperienced staff and terrible customer service

First, I ordered a product but did not get a reference number. Worst still, I was not sent a confirmation e-mail. 5 days later, I called the office severally regarding my order. I was asked my order number, I told them I wasn’t given but they kept arguing that I should have it. They did not provide other means of resolving the issue. The person behind the phone does not understand English properly, so I asked him to pass me on to someone else, 10 minutes after nobody came for the phone. I was forced to end the call myself

9 de febrero de 2023
Valorada con 1 estrellas sobre 5

Out of stock…

The product I ordered was out of stock and it took 5 days to notify me. Stock control should be automated to avoid this disappointment.

5 de febrero de 2023
Valorada con 1 estrellas sobre 5

I was refunded for some of the items…

I was refunded for some of the items that were out of stock in my order however it wasn’t the correct amount I am still owed money I have tried emailing but the email address is invalid and no other way of contacting

12 de enero de 2023
Valorada con 1 estrellas sobre 5

December order results in January cancellation.

Ordered the product on December 29th which wasn't shown to be out of stock in the website and was then notified on January 10th that the order had been refunded to my card. Not great at all from a customers perspective regardless of all the other efforts made to communicate and get the order processed.

10 de enero de 2023
Valorada con 1 estrellas sobre 5

Contacted beautizone to enquire about…

Contacted beautizone to enquire about my order. Was told I was going to get a call back but that did not happen. My parcel arrived 10 days late where as the website it states 2-4 working days. Was told I was going to receive the delivery refund which never happened.

29 de noviembre de 2022
Valorada con 1 estrellas sobre 5

Placed an order on 27th November still…

Placed an order on 27th November still not received told due to Royal Mail strikes there is a delay, but I have not even received an email to say it’s been dispatched. The system shows order placed but not dispatched all this time. Their customer service is shoddy they don’t respond to emails I will have to cancel my order I will never purchase from them again!

12 de diciembre de 2022
Valorada con 4 estrellas sobre 5

Good store with good stock

They have most products I use for me and my daughter. I only gave 4 stars because 2 items were sold out after I placed the order. I got a refund tho. I wasn’t just happy I didn’t get the 2 items as they were the most important part of the order. Asides that Perry Barr cosmetics is a good shop 👍👍

3 de diciembre de 2022

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