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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is the only place I can find that stocks my favourite hair at a reasonable price. I think they offer a very good shopping experience, the prices are similar - if not the same, to the afro hair sh... Ver más

Valorada con 1 estrellas sobre 5

They don’t contact you back ever tried to cancel an order emailed to ask for it to be and nothing. Then shipped product out 4 days later. Just really bad customer service i ordered wrong product as de... Ver más

Valorada con 1 estrellas sobre 5

I would really like to give minus zero star if I could, this company do not deserve any star in the first place, I ordered hair and gel since October last year (2023), and we're on the last day in Jan... Ver más

Valorada con 1 estrellas sobre 5

I wouldn't have bothered reviewing your company. but I kept getting reminders. I did not receive anything from Perry Barr Cosmetics. I ordered two eyeshadow palettes and was kept waiting for several... Ver más

Información sobre la empresa

  1. Belleza y bienestar

Escrito por la empresa

We are Afro and European Hair Care Specialists, home to 100+ Brands.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

667 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellent Service…

Very quick delivery and very good communication. Didn't have the number I requested due to a high demand of the product required but sent me what they had in stock, which was 50 per cent of what I ordered, telephoned me to let me know and processed the balance refund immediately. Really impressed with their customer service. Will definitely use them again and recommend them.

11 de abril de 2023
Valorada con 4 estrellas sobre 5

Order delayed

The company advised there was a problem with their IT and the order was therefore slightly delayed. The order came within a couple of days so no issue.

11 de abril de 2023
Valorada con 1 estrellas sobre 5

Shampoo

The name and rail shampoo and conditioner is wonderful. I contacted the company via their link twice regarding a problem after 3 weeks I am still awaiting a response.

8 de marzo de 2023
Valorada con 1 estrellas sobre 5

Unsatisfactory service

The items were OK, but it's very unsatisfactory to be charging customers excessive fees for shipping even small items. There's gotta be a better way to do business in 2023!

15 de marzo de 2023
Valorada con 1 estrellas sobre 5

Did not deliver full otder despite…

Did not deliver full otder despite documents in order saying it was all there. Charged me for full order...no response to my email. When I called they clearly knew the order was not complete but still charged me and had not bothered to inform me in any wY

25 de febrero de 2023
Valorada con 4 estrellas sobre 5

My order came on the day i wanted it to…

My order came on the day i wanted it to as I requested but i didn’t receive any mail telling me if it was coming on that day or not. I don’t know if I’m making sense? I expected it on the day it came but I wasn’t notified it was coming that day.

2 de marzo de 2023
Valorada con 3 estrellas sobre 5

One item missing from my order .

I received my order with one item missing . Trying to contact the company was difficult .I sent a few emails , but they were unable to be delivered . I also sent them a couple of messages on their website , but no response . Finally I contacted Shopify and I then received an email from Perry Barr Cosmetics saying that I had been given a refund for the missing item .I will check and see if this is so .
The goods that I did receive were fine , packed well and delivered quickly .However Customer Services leaves a lot to be desired.

25 de febrero de 2023
Opinión espontánea

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