Persis Collection - Persian Art Gallery Opiniones 705

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Have bought many lovely items from Persis over the past few years. I only wish they had a physical store as I would love to have a good browse. Everything is authentically Iranian, right down to their... Ver más

Valorada con 5 estrellas sobre 5

دلیوری بسیار سریع ‌‌به موقع بود، کیفیت کار و زیبایی آن بسیار عالی بود، خیلی با سلیقه و شکلی بسته بندی شده بود، همچنین متن درخواستی برای هدیه گیرنده روی کارت زیبا نوشته شده بود ، وسیله داخل کارتن بسیار... Ver más

Valorada con 2 estrellas sobre 5

Die angebliche jacke war so v dünner stoff niemals geignet als coat zu bezeichnen u die ärmel viel zu kurz ob wohl ich selber sehr klein bin.f 140 euro erwartet man coat wie declariert u nicht shirt.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've now purchased three items from this shop - a set of 2 tea glasses, a coal samovar and a wooden shisha. Reasonably priced, all great craftsmanship and beautiful packaging. It's difficult to find a... Ver más

Información sobre la empresa

  1. Galería de arte
  2. Tienda de decoración e interiorismo
  3. Tienda de accesorios de moda
  4. Tienda de regalos
  5. Joyería
  6. Restaurante de cocina persa

Escrito por la empresa

Persis Collection, a Persian art gallery, embodies a captivating bridge that elegantly blends the intricate threads of Eastern and Western cultures. At our core, we are driven by the mission to ignite a global fascination with the multifaceted allure of Middle Eastern and Persian art, fostering a deeper appreciation that transcends borders. As we embark on this transformative journey, the initial stride takes form through the Persis Collection website—a gateway to a visionary landscape encompassing continents, realized through immersive galleries and exhibitions. Imagine a world where individuals from diverse walks of life are immersed in the captivating tapestry meticulously woven by modern Persian and Iranian artists. Our curated collection unveils a diverse spectrum of over a thousand meticulously fashioned home decor, jewelry, and fashion pieces. Each creation resonates with the vivacious tones and intricate designs emblematic of Persian and Middle Eastern artistry, bridging heritage with modernity. This earnestly extends an invitation to join hands in preserving, rejoicing, and disseminating the rich artistic legacy that harmoniously binds the realms of East and West. This symphony echoes the opulent cultural heritage of both Persia and Iran, underscoring the beauty that flourishes when tradition meets innovation.,


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

705 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 37% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 5 estrellas sobre 5

Beautiful work

Beautiful work - unlike other businesses they have a wide range of options & the team are attentive, helpful & super responsive. I bought a present for a non Iranian friend & she absolutely loves it. Thank you!

12 de octubre de 2023
Valorada con 3 estrellas sobre 5

It’s flat

It’s flat, not showing itself. Not very good quality of material.

13 de septiembre de 2023
Logotipo de Persis Collection - Persian Art Gallery

Respuesta de Persis Collection - Persian Art Gallery

Hello

I trust this message finds you well.

Thank you for taking the time to share your concerns in your recent review. We sincerely apologize for any inconvenience you've experienced and appreciate the opportunity to address your feedback.

We understand that the shipping fees and overall pricing have raised some concerns. We strive to be transparent about all associated costs and are committed to providing value for your investment. Your satisfaction is paramount to us.

To gain a better understanding and to assist you more effectively, could you please provide additional details or specific aspects you found challenging? This information will be immensely helpful in refining our services and addressing any discrepancies.

We genuinely value your patronage and are here to ensure your experiences with Persis Collection are positive. Our team is dedicated to continuous improvement, and your insights play a crucial role in this process.

Thank you for your understanding and patience. We look forward to hearing more from you and working towards a resolution that exceeds your expectations.

Warm regards,

Arya
Persis Collection

Valorada con 1 estrellas sobre 5

Item’s was not the one what I expected…

Item’s was not the one what I expected and they were explained,weight was 4g less than what they mentioned and I paid for 12 g but received 8.5g.

23 de agosto de 2023
Logotipo de Persis Collection - Persian Art Gallery

Respuesta de Persis Collection - Persian Art Gallery

Dear Valued Customer,

We appreciate your feedback regarding your custom-made gold necklace, and we'd like to provide some insights into the details of your order.

We understand that customized jewelry involves a collaborative process, and we made every effort to accommodate your specific design preferences, including the request for a thicker chain. Finding the exact chain you desired posed certain challenges, but we went above and beyond to meet your expectations.

In terms of the weight, the initial estimate for your necklace was approximately 10g, not 12g as mentioned in your review. The final weight of the necklace came in at 8.8g, which is within the usual margin for custom-made items due to design intricacies.

We take immense pride in our commitment to customer satisfaction, which includes numerous phone calls and open communication to ensure your unique piece was crafted to the highest standards. We also provided various discounts to reflect the uniqueness of your order.

We believe your review doesn't accurately represent the effort and dedication we put into fulfilling your requirements. We value your trust in us and would welcome the opportunity to discuss any concerns or additional preferences you may have.

Your satisfaction is our priority, and we remain dedicated to delivering exceptional custom jewelry tailored to your vision.

Thank you for your understanding and consideration.

Best regards,

Valorada con 2 estrellas sobre 5

Took too long to ship

The items were fine but I had put a “need by” date. There was no communication that it would be late. The items arrived after the event we needed them for so we were very disappointed. It took many weeks to receive what we ordered.

23 de agosto de 2023
Logotipo de Persis Collection - Persian Art Gallery

Respuesta de Persis Collection - Persian Art Gallery

We sincerely apologize for the delay you experienced with your order, and we appreciate your feedback.

The delay in your shipment was primarily due to an unexpected holdup at the airport, which regrettably resulted in a longer delivery time than anticipated. We understand the importance of meeting specific "need by" dates, and we're truly sorry for not communicating this potential delay more effectively.

We acknowledge that the items arrived after your event, causing disappointment, and for this, we're genuinely sorry.

We're continually working to improve our communication and shipping processes to ensure a more seamless experience for our valued customers. We take your feedback seriously, and we'll use it as an opportunity to enhance our services.

If there's anything we can do to make amends or assist you further, please don't hesitate to reach out. We appreciate your understanding and the opportunity to learn from your experience.

Valorada con 5 estrellas sobre 5

No comment unreliable

Good job fellas keep up the good work

22 de agosto de 2023
Logotipo de Persis Collection - Persian Art Gallery

Respuesta de Persis Collection - Persian Art Gallery

We appreciate your feedback, and we're sorry to hear about your experience.

Your order for two backordered items was indeed subject to a production time of 3 to 5 weeks, but we managed to expedite this process, delivering your shoes just 10 days after your order. We shipped them separately at no extra cost to ensure prompt delivery and also dispatched the coasters within the specified timeframe.

We value your input, and we're committed to improving our processes to better meet your expectations in the future.

If you have any further questions or concerns, please don't hesitate to reach out to us directly. We strive to provide the best service possible and appreciate your feedback to help us achieve that.

Thank you for giving us the opportunity to serve you.

Valorada con 5 estrellas sobre 5

Very Helpful Staff!

Very Helpful Staff!
The staff at Persis was quick to answer any questions I had regarding merchandise, making my decision to purchase an easy one. My recipient loves his jewelry gifts!

3 de agosto de 2023
Valorada con 2 estrellas sobre 5

Ordered a skirt size 6 US

Ordered a skirt size 6 US. It is way too small; looks like size 2. Be aware that their clothing sizes are not standard. And the company does not offer free refund which is disheartening. My $51 went to waste.

8 de agosto de 2023
Logotipo de Persis Collection - Persian Art Gallery

Respuesta de Persis Collection - Persian Art Gallery

Dear Moj,

We appreciate your feedback regarding your recent purchase. We apologize for any disappointment you experienced with the sizing of the skirt. We strive to provide accurate sizing information through our product descriptions and size chart to help our customers make informed decisions.

Regarding the sizing concern, we want to clarify that our size chart is designed to align with standard measurements, and a US size 6 should indeed have a waist measurement of approximately 68 cm. We understand how frustrating it can be when an item doesn't fit as expected, and we deeply regret any inconvenience this has caused.

We also want to address your concern about our return policy. While we don't offer free returns for cases where the mistake is made by the customer or for changes of mind, we do have a process in place for returns and exchanges, particularly when the issue is related to product quality or fulfillment errors.

In response to your mention of not reaching out to us for assistance, we genuinely encourage customers to contact us if any issues arise with their orders. We are committed to resolving concerns and ensuring a positive experience. We're glad to hear that the other items in your order were received in perfect condition.

We genuinely believe that leaving a negative review for a mistake that was unintentionally made by yourself isn't a fair representation of your overall experience. Our aim is to provide the best possible service and products to our customers, and we are committed to working with you to find a resolution that meets your satisfaction.

If you are willing, we would be more than happy to offer you an exchange for the correct size. Please follow the steps mentioned in our recent email, and we'll promptly process the exchange once we receive the item and verify its condition.

Thank you for your understanding and for giving us the opportunity to address your concerns. We hope to have the chance to restore your faith in our brand and provide you with a more positive experience in the future.

Best regards,

Persis Collection

Valorada con 5 estrellas sobre 5

Quality product & delivery

This was a gift for my father and he loved it. I was conerned about overseas delivery but it arrived in perfect condition. The original delivery address needed to be changed but the logistics provider was very professional and responsive. Very good experience and I will purchase again in the future.

8 de agosto de 2023

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