Purchased 2 Danish Design newton truffle box duvet beds for my lurchers. Super product, very thick and luxurious and the dogs love them. Look great in my newly decorated kitchen. Bought from Pet Monke... Ver más
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Consulta las opiniones de los clientes
Orthopaedic dog mattress arrived in good time. Did as product guidelines suggested and unpacked mattress and left for a while to allow the foam to expand so as to fit into the outer mattress cover. Ho... Ver más
I found them via their Ebay listing & shop. After reaching out to them regarding an order I wished to place; then was directed to their website in order to create a custom order. On both occa... Ver más
First time I have purchased from Pet Monkey. Their service was brilliant from ordering to delivery. Regular updates were given with an original delivery date within 2-3 days, however, I was pleasantly... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We are a pet retail service aiming to offer you a choice of excellent products. We deliver online orders to UK and European mainland addresses in a timely manner. You should be able to find all the information you need on this website but if there is something further please do not hesitate to contact us. As we strive for continuous improvement, we always welcome feedback, so please do get in touch if you have any. Thank you for visiting PetMonkey.co.uk
Información de contacto
1 Old Park Farm, IP13 0LZ, Letheringham, Reino Unido
- info@petmonkey.co.uk
- www.petmonkey.co.uk
No consta que haya invitado a opinar recientemente
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Buy with confidence.
I found them via their Ebay listing & shop. After reaching out to them regarding an order I wished to place; then was directed to their website in order to create a custom order.
On both occasions they were exemplary with their customer service.
I ordered 48x Chicken / Veg Chappie & they sent it next day delivery. Fully Tracked for peace of mind & received it with a free dog bowl.
One of the best companies I had the pleasure of dealing with.
My one regret is I can only award them 5 stars.
Good products with good prices
Good products with good prices, proffesional service. Highly remmonend this company.
Good product ,fast delivery .But why…
Good product ,fast delivery .But why have the 10% off codes sent with my
previous orders never been excepted ,The codes have all been within the
12month time limit

Respuesta de Petmonkey.co.uk
Orthopaedic dog mattress arrived in…
Orthopaedic dog mattress arrived in good time. Did as product guidelines suggested and unpacked mattress and left for a while to allow the foam to expand so as to fit into the outer mattress cover. However, this didn't happen. The inner foam hasn't expanded to fit the cover making the cover too large. Our dog seems to like the orthopaedic mattress though, do have kept it, even though it also doesn't fit our dogs indoor kennel. I've inserted a blanket to fit the extra space.
Great service and quick delivery
Great service.
Great product excellent service
Great product excellent service and delivered a day earlier so perfect.
Cannot fault.
Excellent service
Excellent service. Prompt delivery. The product was exactly what it said and good quality.
PET DOG BEDS
Have always bought Scuffs pet beds and have always been satisfied.. quality very good.only took 2 days for delivery..Great service.
Excellent product
Excellent product, excellent delivery time, excellent customer service.
Pigs’ ears
It was exactly what we wanted and although there was a slight issue with damage to the box, the company dealt with it effectively.
First class service and product
Always good value and service
Always good value and service, will continue buying from Petmonkey.
Excellent communication came the next…
Excellent communication came the next day so happy will definitely be buying from here again
Horrendous
Horrendous, was in desperate need for food for my animals, ordered 24h shipping, 5 days later they haven’t even shipped the parcel. Messaged asking where it was, respond 4 minutes later telling me that they had done some checks, got in contact with the courier, the courier had looked for it and it “had gone missing” they then refunded me and emailed me back (WITHIN 4 MINUTES) I don’t believe a word of it, complete lies, left me right in the lurch with absolutely no food for my animals with no notice whatsoever. AVOID like the plague, these are not animal people.

Respuesta de Petmonkey.co.uk
Expensive, not delivered on time and just inconvenient
I ordered two bags of rabbit food as a first time purchaser who was trying to support a small business rather than get it cheaper from Amazon.
The delivery turned up 4 days after the expected delivery even though I had asked for an update as nothing was showing on the courier website, communication from the seller was terrible and I ended up having to buy a bag from a local store and then setting up the subscribe and save on Amazon in the end as I had run out of food and don't want to find myself in that position again.
I refused the parcel when they tried to deliver it as I now have an abundance of rabbit food from more reputable suppliers and they tell me they cannot refund me until they get the food back in their warehouse even though they can see I refused it.
All in all pretty terrible customer service and proof that no good deed goes unpunished while trying to support a small business recover from a pandemic.
.

Respuesta de Petmonkey.co.uk
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