Pet protect have been wonderful, professional and always keep you in the loop so you know what’s going on.insurance claims always paid without any problems.my dog Rogue was my world and sadly after 6... Ver más
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Pet protect have been wonderful, professional and always keep you in the loop so you know what’s going on.insurance claims always paid without any problems.my dog Rogue was my world and sadly after 6... Ver más
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When one of our dogs needed surgery to remove a suspicious lump our vet was able to submit a costing and get it pre-approved before we went ahead so we knew what was covered and how much we needed to... Ver más
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I hadn’t experienced Pet Protect before insuring our cat so took a chance that they would be true to their reviews. Hands down they’ve been the most prompt and simple insurers to deal with. No q... Ver más
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Astronomical and unjustified increases in premiums, despite having 3 pets insured with company and only making 3 small claims over the past 7 years. When you cancel they helpfully remind you that pr... Ver más
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Pet Protect is a well established provider of pet insurance products for cats & dogs in the UK and has been covering pets for over 40 years. Our Lifetime cover offers peace of mind and helps to protect your pets if they become unwell.
4th Floor, Limelight, Elstree Way, WD6 1JH, Borehamwood, Reino Unido
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Would 100% recommend Pet Protect, they have been fantastic with our chocolate Labrador over the last 12 years.
Always been helpful and paid out every claim I’ve made over the years!! Our girl is on the lifetime policy, with insurance you get what you pay for.

Respuesta de Pet Protect
This company dealt with our claim quickly and efficiently,the online chat was very helpful and my query was dealt with promptly.

Respuesta de Pet Protect
My first ever time making a claim for one of my pets so my experience was really reassuring. I have clear and prompt instruction about what to do next. I am very happy with the service I have received so far.

Respuesta de Pet Protect
Filled out all the relevant forms plus public liability online in regards to my pet dogue de Bordeaux, when it came to buying the insurance at the end a yellow box comes up saying we can’t insure your pet dogue de Bordeaux for public liability, I rang the company and asked why this was just to be told we won’t insure them as they are high risk, I asked in what sense as they are not banned or dangerous breeds, was told they considered them high risk due to their size. Stupid comment in my opinion

Respuesta de Pet Protect
My dog Fergus has been insured with this company since a pup. Never had any issues with claims and always happy to assist over the phone or in their live chat system. Their claims were always processed quickly and easily. Highly recommend

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Quick and easy. Online chat with a human was pleasant and productive.

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The service was good but your renewal price was ridiculously expensive, especially compared to other providers.

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Georgia is brilliant fantastic customer service

Respuesta de Pet Protect
Nothing but praise - Isabel helped with my issue - it was a mistake on my part and they were very responsive and efficient and were able to help me reinstate my pet insurance asap after noticing my mistake! - thank you! We now have both of our pets on this insurance and have no plans to switch! We also have them insured through the PitPatPet tracker and app which means if we keep our dogs activity above their daily minimum our excess fees are waived - this is amazing! We have nothing but praise and would encourage this provider if you were struggling to find the right insurance. (Previously with Purley Pets who were good but just slightly more expensive for a little less quality in my opinion! - although we had nothing bad with them just customer experience in general) 10/10 for pet protect! Thank you :)

Respuesta de Pet Protect
Great customer service always ready on chat to help. Georgia helped a lot much appreciated.

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Unfortunately in common with a lot of insurance companies you insist on increasing your cost year on year despite being loyal for 11 years the price had exceeded all of the other prices on the market (for the same service) by over 133%, basically you were as good as telling me to bugger off with the prices for my renewal. Such a shame I am a loyal person at Heart and enjoy relationships with companies where we can both prosper however for some reason Insurance just doesn’t follow that model and you are a prime example.

Respuesta de Pet Protect
My dog has recently had treatment of his toe and this eventually required the toe removing. My vets did an amazing job of looking after him and my insurance with Pet Protect sorted the bill for his treatment directly with the practice taking away all the worry of first paying and then claiming back, so we could give all our time and care to our beautiful spaniel and getting him back to full health again.

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If you have insurance you have to know you can claim successfully. Pet protect makes this very easy and I would not hesitate to recommend this company

Respuesta de Pet Protect
Brilliant support. Resolved all my requests efficiently. No charges to policy changes which is very helpful. This customer service will keep me using Pet protect.

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Straight through to a great member of staff! Super helpful, speedy process and all emailed to confirm what I needed

Respuesta de Pet Protect
The team have been really helpful and kind. My dog has heart failure and needs medication for the rest of his life. The Pet Protect team helped me navigate the claim process and answered my questions which I'm grateful for.

Respuesta de Pet Protect
The price of renewal was way to much, especially as I hadn't made a claim and my dog was fit and healthy with no concerns with his annual check up,

Respuesta de Pet Protect
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