Pizza Express Opiniones 

Always great friendly fast service. A real find just a step away from Oxford Street 🙏

I placed an order through Just Eat and specifically requested no onions or mushrooms, which was clearly noted on my end. Despite this, the order arrived with both, showing complete disregard for the instructions. To make matters worse, the food arrived cold and was of poor quality.

I called the restaurant to raise the issue, and the manager laughed—an absolutely disgraceful and unprofessional response. It’s no surprise their ratings are so low.

This experience was unacceptable from start to finish. I will never order from this restaurant again, and I strongly urge others to avoid them as well

Just bought a Margarita pizza from Tesco. There’s barely any cheese on it. It’s mainly dough and tomato paste. I was really looking forward to pizza tonight. Now annoyed. Charge more if money to produce it is an issue. What’s a pizza if it’s cheese less? Wish I’d gone for the one which starts Crosta instead. They have cheese on their pizzas!!!

Have contacted you directly and enclosed photos!

I’m writing this review because I am fed up with the fact that although the packaging says mozzarella cheese and garlic flatbread, the mozzarella is all but missing. I have made a couple of complaints about it to pizza express and they sent me some vouchers but I don’t want vouchers! I want what I’m paying for which is mozzarella cheese on my flatbread!! I am currently making a complaint to trading standards. I want what I paid for!!!

Visited the Herne Hill restaurant and overall a great afternoon. My kids loved it. Apart from a bit of a wait for the starters, I would happily go back there again. The lady who served us was very pleasant.

M3 Fleet don’t bother - the staff don’t.

I arrived at Pizza Express today just before 21:00 hours. I stood there for three (3) mi utes before the staff acknowledged me.

I wanted a meal for myself after a long day entertaining at a wedding. Although it was before 9pm I was told that ‘we want to clean up and go home, but you can have takeaway’

I want a meal at a table like the friends of the staff were having. I don’t want a takeaway.

Tell you what Pizza Express after years of customer loyalty at both your Norwich outlets and many others I will NECER EVER buy Pizza Express again.

If your staff want to go home - go home and get staff who have a genuine interest in customer service, not uniform carriers

Very disappointed with Pizza Express at Wandsworth. My husband booked the table with the offer of a 65-year-old Pizza Express birthday discount and received confirmation for the booking by email last week. Today he received another email about the cancellation of the booking, which is very upsetting. He decided to contact them to find out why they cancelled the booking. They told him that they overbooked, and they offered him another time later on the same day. Unfortunately, that time does not include the discount at this time. This restaurant brings back lots of memories; when I used to go there with my late son, who used to love their pizza. So this week it's his 20th anniversary since he passed, and we wanted to go there to remember our time at this restaurant. I'm very disappointed with their canceling our booking. Not sure if I ever go back or order home delivery, which I did all for the last 30 years.

I made a booking last week, under the offer which I received, and the booking was accepted. just received an email cancelling the booking, and when I phoned to ask why, was told they had overbooked!!, so I asked about a different time slot, and was offered a table 45mins later, which I accepted. I was then told that I could NOT use the offer!!, WHY??, if they can offer me a different time slot, surely the offer should still apply!!

The bill came to over £200. We felt cheated! We booked a table for 8 on a Saturday afternoon for an adult birthday lunch. Despite the restaurant being fairly quiet with lots of empty tables at the bright, attractive front we were allocated a table right at the relatively dingy back of the restaurant close to the toilets. We had to wait some time to be greeted and seated. Drinks and starters order was taken fairly quickly. But delivered very slowly. Our pizzas took a very long time to arrive yet they were overcooked if not slightly burnt, with yolks in two fiorentina pizzas ordered rock hard (we weren't asked how we wanted them). To add insult to injury me and another of our party had a "free side dish" offer in our pizza express apps. When I tried to use mine all that was offered was an insulting free side of extra garlic butter valued at *75p* instead of the free side of our choice that we thought had been promised. The other person was unable to use their offer due to poor mobile phone signal. The meal took so long to be delivered that we did not bother ordering more drinks or dessert. I got the impression that the restaurant was short of staff. We were very disappointed overall.

Leider habe ich dich falschen Nudeln bekommen.
In der Karte steht Tagliatelle und Bandnudeln waren drin.
Beschwerde wurde nicht ernst genommen.

Soggy pizza base. Undercooked starter. Awful!! An expensive experience. Will definitely not be going back!

Det er den dårligste pizza jeg nogensinde har fået skulle bare have en pizza magaritta og jeg Beder flere gange om der ikke skal så meget ost på da den kom var der helt meget ost på pizza bakken var helt våd selvom jeg hurtigt fjernede pizza over på en tallerken var buden fuldstændig våd den røg lige i skaldespanden bestiller aldrig der igen for hvis man ikke kan lave en magaritq så skal man ikke have et pizzaria

Ordered a relatively small and easy meal from the Beckenham branch, it arrived over half an hour later, (delivery time was expected to be between 30 and 40 minutes), the code number I was given was not correct and the delivery man had to spend a fair while tracing my order, when we opened the contents all the food was cold, the calamari was limp and just edible the pizza was uncut and under cooked and cold, very difficult to cut and tasteless, heated half in the gas oven but made very little improvement so 90% was wasted and I went hungry. Will not use again.

Cheltenham ( brewery ).
Love this place , my second home , staff are so friendly and it`s not false , they really are great people .
Food is served as quickly as possible with a smile and the food is the best , you can taste the flavour.
Last week they were very busy with it being half term but the service remained the same ...top notch .
And you can`t fault the prices either , great value .

My wife and I visited the Birstall branch today, there app wasn’t working, but they told me don’t worry we’ll honour the offers, it’s either free dough balls or 50% off pizzas ,so we ordered a large pepperoni pizza we were told the offer is not available with a large pizza, so I said ok we’ll have the free dough balls and was told sorry not if you order a large pizza, even though when I read the app this morning it said “come and join us, a free offer on every visit “so we just paid £9.50 for a very small can of coke and a very small bottle of peroni and left, we won’t be bothering again

Camden branch
As with most places these days they only seem to focus on the Uber eats riders who's kept walking through the restaurant opening the door and letting the cold in with full bike gear and helmets on and most carrying a large bag to collect orders
We on the other hand waited 43 minutes for starters and had to keep prompting server to check how long for food

Welwyn Garden City branch - good food and, having taken advantage of a number of half term offers, great value for money. BUT....

after having been there an hour (we arrived at 5pm), and having ordered food more than 40 minutes previous, nothing had arrived. It seems this was a combination of prioritising "take away deliveries"( judging by the constant stream of delivery guys) and our waitress disappearing for more than half an hour!

I can't speak for other parents but our children have a strict bedtime, and bedtime routine, something which PE staff and management seem to be oblivious to! Odd given that the offers are "Kids eat free" so they shouldn't be surprised.

We ordered a pizza meal and we live in Braintree Essex
After 1.5 hrs a confused uber delivery guy called our home saying he was outside our house and could we come and get the meal, no one was there when he called again we discovered he was in Sheffield and not Essex
We tried to call the restaurant without success and so never got our meal, when we contacted the complaints they insisted it was not in Sheffield and had in their view been delivered and so there would be no refund or apology.
Inference being we were either fools or liars.
Really poor it was several days later refunded and a voucher given as recompense however really poor experience and quite a rude and undefined staff

Euston Rd branch. Having booked a table, arrived to be told they had no internet so it's cash only! Not a good start! Of course, staff having problems with customers finding cash or having to calculate how much they had. Service, not the best. Despite being a member of their club, I'll vote with my feet & go to just about anywhere else!

I visited Pizza Express at Xscape Castleford today. Two of our pizzas had to be sent back as they were only just warm and we had to eat our food with our coats on as the air conditioning was blowing out cold air. It became obvious that people were complaining as they brought out large electric heaters. Not a pleasant experience, I will not be returning