Plympton Car Centre Opiniones 

Nothing but positive things to say! Jacob was amazing and so helpful/informative. Nothing was too much trouble! Arrived earlier than my scheduled appointment around midday to look at a car which I ended up not being 100% on so Jacob gave me the keys to look at a different one I thought would be completely out of my budget but I wanted to have a look as it was my dream car. Jacob got the car straight out for me to test drive, upon return Jacob worked his magic and the car was officially mine! It was already serviced and MOT'd, signed sealed and delivered, told me I could take it away with me the same day just before they closed! Jacob sorted the tax for me there and then before leaving! Recommend this car sales 1000%!

We booked in to see 3 cars the day before travelling down. We arrived to find the 3 cars still wedge at the back with other cars in front and beside and barely able to open the doors to view. Out of the 3 only 1 we wanted to test drive.
All was going ok, spoke to the gentleman afterwards and said we was very interested just needed to go and work out what to do with the car I currently had (to PX or to sell privately) we didn’t put a deposit down as they wanted £500! But online you could reserve the car for £99. The car had already been on the forecourt for 2 months didn’t think 1 day was going to make much of a difference. The following day I messaged to say we would like to buy the car and how much deposit etc we were going to be putting down. 3 days later, after chasing for an update I finally got a response of that’s great when could they call to finalise. Said I was available 5pm onwards due to work. Again I didn’t hear anything, next they are trying to call me (I’m at work can’t answer) no message left, so I messaged to ask when the car would be ready to collect and to sign paperwork. Was then told on Monday the car had sold on Saturday!
I know I didn’t put a deposit down but the sale had been agreed, and the whole process could have be dealt with better.

Never ever use this garage or its affiliated MOT centre next door. I believe they are fraudulent and should not be allowed to sell cars let alone MOT & ‘repair’ them. Where do I even start. The salesmen are properly sleazy, they just lie and smile their way to a sale, then get people to write a 5 star review in front of them on the day of sale (not the day of pickup!) I bought a car & pointed out a few issues that needed sorting. When I picked the car up it was still filthy, no valet as promised, then I asked about one of the parts that still wasn’t fixed (none of them were) the salesman who was the buzz cut lad then pretended to be on the phone in front of me saying the parts are ordered & wont be long to hurry me away, I know he was pretending because the person he pretended to be on the phone to phoned me the next day asking for details so he could get the part ordered 🤦‍♂️ I pointed out the brake discs were all pitted & rusty, this was an advisory on the mot, they promise a clean mot when buying so I went back to collect after a new mot, all good no advisories… yet the discs were exactly the same? Eventually got them to change the front discs & pads. How could they produce a clean mot without doing the advisory work?? So many red flags about this garage, to the point where I feel they are issuing false mot’s to save money & get people out the door. The car has been in and out with various issues, they damaged the interior of the car in the process, but just ignored me when I tried to point that out.
They use a warranty company, or should I say used, something to beware of when buying a car not many garages work with warranty companies so I felt stuck with plympton mot, I went back recently with an issue and Neil turned me away saying the warranty company has banned him from using them, but played the victim saying its because they have made too many claims on range rovers etc, so I phoned the warranty company, and they said they do not recommend any work is done using this garage, I explained the red flags & they basically agreed & said stay clear. I had to phone many garages to find one that works with a warranty company, and every garage had the same opinion that this place is a cesspit of cowboys but in slightly more professional terms. I’m debating going to trading standards, not for money but because I think it’s actually dangerous this place is even open. Whatever you do, avoid this place like the plague

Jacob was brilliant and very helpful, sorting out my part exchange without any fuss. I was able to collect within 48 hrs. Great service, fully recommended.

I bought a Mercedes from a chap called Bailey and I couldn’t be happier, He helped me through the whole buying process and I will definitely be buying my next car with them and I live in bristol 😳😳🎉🎉

Daughter came in with a budget of £3,000. Not a lot to spend, we know that. But the sales assistant actually sneered at her today. Totally unpleasant experience. Very unpleasant assistant. Hard to understand how people like this can survive in a customer service role.

I purchased a vehicle from this dealer on 3/12/25
Within one week of purchase, the car developed three separate faults (including the exhaust falling off). The dealer had MOTed the car mid November with no advisories, and serviced it before I picked it up.
I requested a refund under the Consumer Rights Act 2015 after the third fault.
The dealer took possession of the vehicle and placed it on their forecourt for sale.
At that point, my personal belongings were still inside the car and I had not signed the paperwork of ownership back to them.
I was informed that the refund for the car and oil I had to purchase could not be processed until the following Monday. I received a refund for the car but have not received a refund for the oil, despite having it in writing they would refund this too.

This review reflects my personal experience.

Brought a car, nothing but problems since buying it, the manager is rude and nonchalant about the problems. Didn’t fix all the problems that I had to take it back with, air con needed a re gas when I brought it, charged me £140 for the privilege. Would avoid at all costs!! Lied on my google review saying the problem happened at 7 months when it was first flagged prior to even owning the car for 3 months!

DO NOT TRUST THE CAR SALES OR GARAGE. Although there google reviews are good i did some more research and there trust pilot reviews are shocking so very misleading. Shocking customer service and not had one person have a good thing to say about the garage or sales garage.
Unfortunately not everything is as it seems. I bought a car back in march this year and didn’t have any issue with the car sales team. I then had the car misfiring within a couple of months and then was covered under warranty. The next time it was in again for a misfire and i was told it was the catalytic converter. Which was one of the only parts that didn’t come covered under warranty. I then drove the car away and went to fuel my car up and turned it back on and happened again. I then took it back down and they had to keep the car. It then ended up being a different part and i was charged nearly £1200. I was also able to get a courtesy car and after i drove it home after being told it was all good to drive found out jt had no tax and no MOT so wasn’t road legal. I then came back down to swap it and the second vehicle also had no tax or MOT. Which was shocking as if i was to be pulled over by the police it would be me at fault not PCC.
Neil then knocked the labour off so helped me out with that and then gave me a free service. Then on the weekend it was misfiring again and running awful so i spoke to car sales and dropped it down monday and they said they would look at it in a couple of days and i phoned them on Thursday to see if it had been looked at and the reply i got was we will look at it tomorrow. After chasing them again on friday at 3:30 i asked if it had been looked at and they said it wont be looked at until the following Monday. I then explain that their customer service was shocking and i was being mislead to believe it was being looked at when it wasn’t. Neil then said that they’re now refusing to do anymore work on my car and i need to pick up my car by the end of the day. I was then left with no choice than to pick it up. I was not happy driving it as was misfiring and was constantly juddering. I left it till Saturday to be towed back however i had a hospital appointment and had to get the bus. I then got a phone call from the manager saying if it’s not collected by midday then they will be putting on skates and moved elsewhere.

Their online reservation is not refundable. they did not return mine when i decided not to continue with the purchased. i have not signed any documents yet to them to bind any sales to me. scam my money and did not even bother to refund my online reservation. don’t trust this car company. overpriced cars. check the car first before paying any downpayment as if you seen the car personally they will not return your downpayment eveb though you have not sign any documents of sale.

Bought a car from this garage earlier this year. 40 minutes into the drive home, engine problems. It was safer and easier to get the car home at that point. The car was deemed unsafe to drive by 2 garages, so returning the car wasn’t really an option. I was told by Bailey that if I provided my bank details they would reimburse me for the repair costs. I did and, of course, never got a penny. Would not recommend.

I would not hesitate to recommend Plympton Car Centre. I have just bought a car from them and the professionalism, attention to detail and empathetic manner was nothing short of superb.
Right from the minute I was dealt with i felt valued.
Thank you Jacob , Josh , Bailey , Stewart and every other member of the team
who interacted with me as it 5 Star ⭐

Was advised by the sales person that our finance of the car we were part exchanging would be settled. This was over 2 weeks ago. Come 1st of the month and the finance company has taken payment of previous car, which is now in the hands of PCC. Turns out PCC have not yet settled the finance and we are still paying the finance on it! Poor service and now we are out of pocket. Nothing had been done to resolve this as of yet. This is a shame as at the time, I had posted a positive review as I thought I had a good service

Ordinarily, I’d never leave a review — but my experience with Jacob and Plympton Car Centre deserves one.

Let me set the scene: I know next to nothing about cars. All I knew for certain was that my two-door, four-seat sports car was no longer cutting it for life with a 7-year-old, a 1-year-old, and a 6-week-old. (Yes, parting with the sports car was a sad day.) What I needed was more seats, less stress, and someone patient enough to guide me through the minefield of family-friendly cars.

From the very first phone call, Jacob was excellent. I explained that I didn’t want to be left wandering around a forecourt pretending to know what I was looking at. I wanted someone to talk me through my options, explain the pros and cons, and take me out for a test drive or two. Jacob did exactly that — and more. He walked me through several models, highlighted the differences clearly, and even helped me wrangle car seats into three different vehicles so I could see what actually worked for my little tribe.

He was professional, polite, and refreshingly engaging throughout, turning what I expected to be a headache into a genuinely enjoyable experience. Add in the excellent deal of 3 years’ worth of servicing and MOTs for around £14 a month, plus the comprehensive 3-year warranty I chose for peace of mind, and it felt like a no-brainer.

I drove away in a Land Rover Discovery Sport — and while I may still occasionally pine for the sports car, I know I made the right choice. When the time comes to change again, I’ll definitely be heading back to Jacob and the team at Plympton Car Centre.

I bought a car 3 years ago. Reported on the test drive that there was a hole in the passenger seat belt unaware of the consequences.
Collected the car believing this had been dealt with oh no MOT failed £400 to replace.

Car taken to We buy any car today .. apparently it has been a write off in the past.

How disgusting is this they must have known.

No stars don't touch with a barge pole

Avoid this company and look elsewhere where they sell faulty cars

What a load of shambles this company is. Selling dodgy cars and then have no care of after sales or rectifying the problems. AVOID!!!

This company is absolutely 💩 would recommend to look elsewhere as this company is full of 💩

Awful company sold a faulty vehicle non stop problem with it since buying it after care is terrible avoid at all cost!!!!

Dealt with promptly and efficiently by Zak, no issues, no hassle just good communication.

Thank you