I’ve been with these guys for three years now. Phone calls won’t take too long and I can send you links by email to save a lot of time. I’ve never had to make a claim however, I am very impressed w... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
How refreshing, I had to speak to about 6 different people, and each one spoke proper English, from an English call centre. My calls were answered really quickly, without being put on hold for long, a... Ver más
La empresa ha respondido
My renewal notification which is normally sent by PW prior to my renewal wasn’t sent this year due to an administration blip which has now been resolved!! As a result renewal day landed and a 10 m... Ver más
La empresa ha respondido
Always quick to reply to emails and answer any questions promptly. Also if a claim is needed they’re very quick to sort it all out. Competitive quotes also.
Información sobre la empresa
Escrito por la empresa
Policywave offers a range of affordable Insurance Services with benefits and savings for new and experienced drivers. Contact us now.
Información de contacto
Terriers House, Amersham Road,, HP13 5AJ, High Wycombe, Reino Unido
- 0333 332 7750
- rob@policywave.co.uk
- www.policywave.co.uk
4,7
Excelente
399 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great customer service
Helpful staff reasonable price and very good service strongly recommended
25 de junio de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Easy to communicate and good price
Easy to communicate and good price. 100% recommend 👌
1 de julio de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Excellent customer service
Excellent customer service. They got in touch with me nearly three weeks in advance to renew my policy, offering a very fair price.
24 de junio de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
They got my information wrong then when…
They got my information wrong then when they finally got my information right they said they couldn't insure me so I had to pay nearly £100.00 to cancel my policy! Unbelievable! Think twice with this company! Avoid at all cost!
22 de junio de 2026
Respuesta de Policywave
Thank you for your comments. Following this review, we did reach out to you and we did send a final response to your complaint. As per our letter (and to offer balance on this site) I can confirm that as per our final response, you gave us factually wrong information, which when discovered (and after the policy had started) left us with no choice but to cancel your policy, which was done in line with the Policy terms and conditions. Had we been given the correct information by you in the first place we would have declined to offer any cover.
Matthew was great
26 de junio de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Good communication and cheaper than all…
Good communication and cheaper than all the others, I did phone about 20😂
20 de junio de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Very helpful and knowledgeable about…
Very helpful and knowledgeable about the policy
26 de junio de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Policy Renewal 26-27
My renewal notification which is normally sent by PW prior to my renewal wasn’t sent this year due to an administration blip which has now been resolved!!
As a result renewal day landed and a 10 min call to PW and I’m insured at a very competitive rate once more for the coming year!
Call handler very polite and obviously knew his product and more than happy to help and make sure my renewal notification will be sent for sure in 27!
Thanks again!
IW
25 de junio de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Could have price matched sooner
They send me my renewal price a fair few weeks before renewal. When I got quotes elsewhere they initially didn't care... Took up untill 48hrs before renewal time for them to pretty much price match my other quotes. So then I was happy to renew although I felt I'd be mucked about for 3weeks.
18 de junio de 2026
Respuesta de Policywave
Thanks for the feedback.
To clarify our process regarding the quotation: the initial alternative quote you provided was unfortunately not on a "like for like" basis, though we were prepared to match it without the valuable extra cover you ultimately decided to keep on your policy.
When you later returned with a slightly lower quote from another provider, we referred it to one of our panel insurers. They agreed to reduce their initial quote (although our premium was still slightly higher). Because we are a broker, we negotiate on your behalf, but any final premium changes are dictated by the insurer in question rather than Policywave.
We are absolutely thrilled that you decided to renew your policy with us and that we were able to get everything sorted within 24 hours.
Thanks again for choosing us, and we look forward to supporting you throughout the year!
Best regards,
Policywave
I got the best deal...too into count…
I got the best deal...too into count that this is my second vehicle insured with you guys...also very friendly staff....
25 de junio de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Quick service
23 de junio de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Really straightforward and a lower…
Really straightforward and a lower price than last year
9 de junio de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Good communication from Stuart who…
Good communication from Stuart who worked hard with me to get the best cover at the best price, beating previous quotes. Would recommend to others seeking comprehensive driving instructor insurance.
19 de junio de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
They met my needs and help me every…
They met my needs and help me every step of the way to get me what I needed
12 de junio de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
best price by far and you already had…
best price by far and you already had my documents so renewal was a breeze
11 de junio de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.