Stuart Thomas, the only thing that disappoints me is I can only award you five stars, you deserve more. You sir are a Legend, you listen, you answer directly and informatively and you have a relaxing... Ver más
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Owen Mule at Policywave gave us an outstanding service by providing the best quote all round, amending any ammendments and provided a policy which included everything we required. He was very well tra... Ver más
La empresa ha respondido
I've used Policywave for around 10 years, they've always reliable and get great premiums, always easy to deal with, even with claims. Absolutely recommend 👌
The waiting time for phones to be answered is way too long and sometimes the phone hangs up then you have to go through the process all over again
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Información sobre la empresa
Escrito por la empresa
Policywave offers a range of affordable Insurance Services with benefits and savings for new and experienced drivers. Contact us now.
Información de contacto
Terriers House, Amersham Road,, HP13 5AJ, High Wycombe, Reino Unido
- 0333 332 7750
- rob@policywave.co.uk
- www.policywave.co.uk
4,7
Excelente
211 opiniones
Ha contestado el 100% de las opiniones negativas
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Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Good company but annoying that you have…
Good company but annoying that you have to produce proof of documents every time.
9 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback. Thanks for your continued support
Best price and great service
16 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Excellent service year after year
Excellent service year after year, many thanks.
4 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Stuart is a star
Stuart was a star, beltin personality & someone that made me feel like they wanted my business. (& he laughed at my crap dad jokes). A credit to the company & whoever gave him the job. Oh, & knocked a few hundred quid off my previous insurance company's renewal quote😁
12 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Will feed it back. Thanks for your support!
Great service with competitive premiums
Very helpful, friendly customer service staff. Made everything smooth and easy. Nothing was too much trouble. Excellent service and very competitive premiums.
12 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
AI telephone call? Really?
I really do not like AI telephone calls. Whilst they might work for you as a company, for the client they are extremely impersonal, rigid in what they can do, and very, very time consuming! If it hadn’t been the fact that Policywave was the most competitive insurer by far this year it would have dissuaded me from going with them. I sincerely hope that AI calls is not the way forward.
11 de febrero de 2026
Respuesta de Policywave
Good Evening Alison, Thanks for your feedback. The AI part of our business is a very small percentage and an even smaller amount is used to actually speak to our clients. What it does enable us to do is streamline our business and as a result pass thse savings onto our clients, hence our very competitive rate. Rest assured if you have any queries, need to make any changes or make a claim you will be speaking to a real customer service agent. Great to have you on board with us, Thank you for your suppport and I wish you a safe years driving! Rob
Fantastic service really friendly and…
Fantastic service really friendly and helpful went above and beyond to get a better quotation
4 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Reliable and efficient service
Reliable and efficient service, customer service team always friendly and well informed making business with you easy.
11 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Great customer service and got me a…
Great customer service and got me a very competitive quote
11 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Always professional
10 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Customer service all questioned were…
Customer service all questioned were answered
9 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Great car insurance that much i can…
Great car insurance that much i can say thank you
2 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Renewal went like a breeze
Renewal went like a breeze. Very efficiently dealt with.
5 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Fabio has gone above & beyond ⭐️⭐️⭐️⭐️⭐️
Fabio has gone above & beyond ⭐️⭐️⭐️⭐️⭐️
I had a major issue with my No Claims Bonus caused by a previous insurer who incorrectly mirrored my policy instead of allowing my NCB to accrue year on year.
Fabio was absolutely outstanding throughout the entire process. He showed exceptional customer service, kept me informed at every stage, and went above and beyond by liaising continuously with both the insurer and my previous provider to get the issue resolved.
What could have been an incredibly stressful situation was handled professionally, patiently, and with genuine care. Fabio’s persistence and support made a huge difference.
A massive thank you to Fabio — a real credit to Policywave.
6 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. We will pass this on. Thanks for your support!
VERY GOOD BROOKER
3 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Very friendly and happy to help.
3 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
renewed my insurance with PW for the…
renewed my insurance with PW for the second year. Well done Policywave for meeting comparisons.
2 de febrero de 2026
Respuesta de Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
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