Did exactly what was promised. We bought lights labelled 'has been returned and checked'. They were absolutely perfect only the boxes and packaging had been disturbed. Excellent saving on perfect pro... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Fantastic experience and lighting company. Ordered first Lamp came packaged to perfection 👌. Emailed them to ask if they had another identical Lamp, they kindly said if another came in they would c... Ver más
La empresa ha respondido
I found exactly what I was looking for, a discontinued light shade from John Lewis. We bought one in the sale and then realised we needed two for the room and after searching ebay and a lot of googlin... Ver más
La empresa ha respondido
Two lamps delivered in good time with great tracking and well packed. Lamps only had two pin sockets but when l contacted Poole lighting factory they sent adaptors by 1st class post arriving next day.... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de iluminación
- también en la categoría
- Mayorista de artículos de iluminación
- Proveedor de bombillas
Escrito por la empresa
Poole Lighting is the UK’s leading supplier of domestic lighting. Designed with passion in the UK and ethically sourced throughout the world, you will find our products in the UK’s best high street and internet retailers. Typically, our product is retailed by our customers using their own brands but we also have over 75 years of experience with our own specialist lighting brands of Endon, Interiors 1900 and Saxby. 28 years ago we opened The Factory Shop in the middle of beautiful Poole in Dorset. We are proud to bring you fantastic end of line products that are no longer available on the high street at incredibly low prices. We are open 6 days a week Sunday to Friday and you can also visit us online WWW.POOLELIGHTINGFACTORYSHOP.COM where you can buy direct with confidence and as well as your statutory rights all of our product is guaranteed by us from 12 months plus. Ricky Nash Customer Manager
Changed your mind? No problem.
Escrito por la empresa
- Our goodwill refund policy does not affect your statutory rights under the Consumer Rights Act or other applicable legislation.
- Our 'Goodwill' refund or exchange policy means you can return an item with a valid order summary document within 28 days of receipt. Our goodwill policy applies where there is no statutory right to a refund or exchange under the Regulations or otherwise. For a refund or exchange under our goodwill policy, items must be unused, returned in the original packaging and in a re-saleable condition. Delivery charges will not be refunded.
Free Delivery
UK for orders over £100
Free delivery on orders over £100 to mainland UK (Excluding Highland Scotland, Northern Ireland and Isle of Wight)
Not spending £100? Delivery costs £6.50 - next working day. Max Weight 50Kilos
Información de contacto
9 Cabot Lane , BH177BY, Poole, Reino Unido
- 01202690945
- Online@poolelighting.com
- www.poolelightingfactoryshop.com
4,9
Excelente
633 opiniones
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Respuesta de Poole Lighting Factory Shop
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Respuesta de Poole Lighting Factory Shop
Thank you for your review
Respuesta de Poole Lighting Factory Shop
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Great service
Great service, ordered on a Sunday, delivered on Tuesday .
Light looks a million dollars 👍🏻
8 de marzo de 2026
Respuesta de Poole Lighting Factory Shop
Thank you for your review
Good value pendant light
Good value pendant light. Quality fine. Colour not really what I expected (can be altered quite easily), and separate light bulb smaller than expected.
Well packed and quick delivery.
6 de marzo de 2026
Respuesta de Poole Lighting Factory Shop
Thank you for your review.
Respuesta de Poole Lighting Factory Shop
Thank you for your kind review!
Respuesta de Poole Lighting Factory Shop
thank you for your review
Good products very good prices and a…
Good products very good prices and a first class service
26 de febrero de 2026
Respuesta de Poole Lighting Factory Shop
thank you for your review
Could not be happier with the lamp or…
Could not be happier with the lamp or the service, would definitely purchase again and would highly recommend!
25 de febrero de 2026
Respuesta de Poole Lighting Factory Shop
thank you for your review
Exactly what I was looking for.
Easy to find what I wanted at a good price. Prompt delivery and very happy with floor lamp.
22 de febrero de 2026
Respuesta de Poole Lighting Factory Shop
Thank you for your kind review
Unbelievable quality
22 de febrero de 2026
Respuesta de Poole Lighting Factory Shop
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Great product at fantastic price…
Great product at fantastic price delivered within 2 days.
22 de febrero de 2026
Respuesta de Poole Lighting Factory Shop
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Really happy with the price of this…
Really happy with the price of this light, fast delivery and packaged well
21 de febrero de 2026
Respuesta de Poole Lighting Factory Shop
Thank you for your review!
We have damaged fixtures and expected…
We have damaged fixtures and expected to pay for its return!
9 de febrero de 2026
Respuesta de Poole Lighting Factory Shop
Good afternoon Adi. You are not expected to pay for the return of the faulty light. We have emailed you asking for your availability for the collection we would like to arrange. The only time you would be asked to pay is if it was a change of mind return, not when there is an issue with your light. Kind regards Maja
Fantastic value
Came across this company by chance whilst searching for lighting online. The lights I purchased were current stock in a national chain but my light was a fraction of the cost from Poole lighting . Ordering was very easy and I was kept informed via email about delivery. Arrived well packed in a timely manner. Would highly recommend.*****
3 de febrero de 2026
Respuesta de Poole Lighting Factory Shop
Thank you for your kind review, we really appreciate it!
Much more affordable than other…
Much more affordable than other suppliers I looked at
8 de febrero de 2026
Respuesta de Poole Lighting Factory Shop
Thank you for your kind review!
Respuesta de Poole Lighting Factory Shop
Thank you for your review, we really appreciate it.
Quick & efficient.
27 de enero de 2026
Respuesta de Poole Lighting Factory Shop
thank you for your review
Fantastic customer service from Neil…
Fantastic customer service from Neil and Maja - replacement part acquired for a light and sent out to me very quickly with minimal hassle! Thank you I am very appreciative
4 de febrero de 2026
Opinión espontánea
Respuesta de Poole Lighting Factory Shop
Thank you so much for your kind review! we really appreciate it.
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