It is the 3rd time I order from this store and I am very pleased from the previous 2. Good quality products and very smooth order delivery.
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Consulta las opiniones de los clientes
I thanks a lit for the great service I received. I am actually a loyal customer since few years. In the last case, unfortunately the UPS delivery company lost my parcel, it's never been found. Poppers... Ver más
La empresa ha respondido
DO NOT, I REPEAT, DO NOT WASTE YOUR TIME AND MONEY ON THIS ABSOLUTE JOKE OF A WEBSITE! I made the mistake of placing 4 orders through their page, and NONE of them cleared customs. I expected some semb... Ver más
La empresa ha respondido
Updating my review as the company did eventually get in touch with a solution - updating their response time on their automated email response might assist in future. Order placed on 22 Jan not r... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Poppers Aromas
Escrito por la empresa
Founded in 2005, Poppers Aromas is now a leader in the poppers market worldwide. On our website, you will be able to find sex boosters, poppers accessories and more than 90 Poppers references.
Get the best quality poppers at the best price
On Poppers Aromas, be confident that you will find something for every occasion and desire. Bottles from 10 to 30ml of the strongest formula!Choose the best aromas from the best brands: Everest Aromas, Jungle Juice, Rush, Amsterdam, Blue Boy, Amyl, Lockerroom, Jolt, among others.
Security & Privacy
Poppers Aromas guarantees a secure platform, for you to buy online safely. We respect your personal data scrupulously, so they will never be sold to third parties or used for purposes other than those established on our website. You can unsubscribe from our database at any time.Fast Discreet Delivery
As we know our customers' privacy is essential, we always pack our products in a safe and anonymous way. Our parcels are sent with no mention of what's inside, nor our website name.Fast delivery in Europe & Worldwide! Our parcels are sent within 24-48 hours after placing an order.
If you ever need assistance or advises, our customer service is at your disposal. You can contact us at +44 20 3445 5897 or contact@poppers-aromas.eu.
Información de contacto
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Customs Issue
Giving this 3 stars because the company has done me no wrong before, but I had issues this time around. I've ordered item(s) that were confiscated and even after emailing and more than a week of waiting, I haven't gotten a single reply. I'm still hoping that we're able to resolve this, if possible.

Respuesta de Poppers Aromas
BAD COMPANY!!
I bought from them few times and never been very happy, this last time was very bad and I will not buy here anymore. Order was place on a Monday so plenty of time to send the item, it came Tuesday of the following week, charging £9 for delivery this is a joke, Sunday I left to Spain for holidays so I couldn't take then with me and I had to spend money over there. I came back from holiday and one of the bottles BAD POPPER 24ML was all wet and almost not liquid inside, the sealing was open and it cost over £10 pounds, unacceptable. I know customers service is bad so I didn't bother yesterday to contact them. Very unprofessional, inaccurate delivery and over priced. EXLGBDEJZ this is my reference order number to verified that I am a genuine
REPLY TO THEIR REPLY:
First of all Aromas customer service you are confusing me with your replied because nothing match with my order. I did never received my order in 5 days, I did never pick up anything from a post office as I was in Spain, and got no clue about any offer or gift or whatever you talking about. Also now you got one star down thsn before and on top of that I will report you to trustpilot and take legal action for defamatory and false statement as I got prove of that so I will suggest you to remove your reply as soon as possible.
And one more thing, truspilot is not the page of your website, we know that, but is one of the most important, reliable and trusted website to write and read reviews, so not doing very good on here your company isn't?
REPLY:
All this things you said and that conversation is totally untrue I did never send any email or phone call, if you are confusing me with other customer is one thing, but if you are making up all this so people can read and believe what you are saying you just making things worst for you and your company because this will all be added as a prove through my solicitor and there will be legal action taking very soon. Where is all recorded? Prove it, because you will have to, your anger is driving you to a very big mistake. You are making a big mistake and mistakes made as defamatory lies for not checking properly your records have bad consequences. 👍
REPLY;
You are using all this words or irritated or anger trying to put me in the situation you are now. The thing is that you already exposed yourself here through all the readers how bad customers service your company has that got to the point of answering with lies and bad maners. but is a good thing for potential customers that will not buy anything from you after reading your replies soooo unprofessional, you actually are damaging the company you work for and is funny actually 😅. At the end of the day you are here attacking, not defending yourself, to customers that had a bad experience so it can't get worth than that but anyway further action is on its way sussie, your days at your desk, if you have an intelligent and professional boss, are counted. 👍

Respuesta de Poppers Aromas
No support.
After 2 week when i received last order. Nobody respond there. Because more bottle was empty. I think they is onw pweson and they know about empty bottles....
Now was 2 order with empty bottles. Forst time was only 1. Now more

Respuesta de Poppers Aromas
TERRIBLE CUSTOMER SERVICE
TERRIBLE CUSTOMER SERVICE . I think this is a scam .
I made a purchase,which I haven’t received the products yet.
I sent 3 email asking about the product/ delivery/ I haven’t even received an order confirmation email . No replies.

Respuesta de Poppers Aromas
Amatuers
Hi
Very bad experince with poppers-aroma.eu
i bought some products from them on a sale paid 71 Euro including shipping fee but they wrote 126 Euro( that was the full price) on costum declaration leading the costum to ask me for 100 Euro fee.
I asked the costumer service why they wrote 126 Euro they answered they write the true information only , but i paid 71 euro because you had a sale so if i paid 71 euro the package worth 71 euro , what an amatuers!!!
And they told me you cant get a refund even i didnt asked for a refund , i only wanted the products and more professional handling.
And for myself i have bussiness since 2001 and i understand a thing or two about costumer service and professinality.
I highly recommend
Not to do bussiness with this site !!! and thats for more reasons that i stated here

Respuesta de Poppers Aromas
CRAP FOR SALE POPPERS AND AROMAS SCAM
OK all .please read this .
If you are about to order from poppers and aromas DONT .. I'm not saying this because I dint get the order I did on time no problem. Its there products, they are total rubbish (NOT POPPERS) IF YOU BUY YOU ARE JUST THROWING YOU MONEY AWAY!! It's a scam .. the chemicals they have in these bottles god know what they are doing to you but trust me it's total crap . They will respond to this by saying its my fault in some way or sorry for the bad experience! I really kick off at them for selling me crap again and they gave me a full refund Dam right.. so it's up to you all to vote with your feet and don't spend your money on this rubbish. I'm not sure if there is a decent company out there selling the real stuff I'll keep on looking. But poppers and aromas needs to go to the bin where there crap they are selling went .. take care all and make the right choices.

Respuesta de Poppers Aromas
Committed trustworthy team
This is my second order with Poppers Aromas, the first order arrived swiftly, and the whole processing was a breeze.
I am facing a little logistic issue with my second order (which is uncommon for eCommerce, really). I reached out to them, and my query was responded to timely and professionally plus, so much emphaty, which is very rare for a standard online retailer. Only then did I discover this is a small team living daily to deliver to their customers. A huge kudos to Hannah, especially.

Respuesta de Poppers Aromas
Problems with communication resolved and overall good service
Updating my review as the company did eventually get in touch with a solution - updating their response time on their automated email response might assist in future.
Order placed on 22 Jan not received. No response from this company to multiple emails. Called ParcelForce they confirm the parcel is lost but that Poppers Aromas need to contact them to make a claim. As no reply from these people in the timeframe specified on their website I am left with no choice but to make a claim to my credit card company.

Respuesta de Poppers Aromas
Response time
The website was stating that most orders were dispatched in 24 hours but although it's been two days since the wire transfer was completed, there's been no updates so far with my order. I've sent an email to contact****eu and left an voicemail message to the phone number that was posted under contacts section with the details of my order and yet to hear a response. This is an ongoing order and process and I will update my rating accordingly once this issue has been addressed.

Respuesta de Poppers Aromas
Completely satisfied customer of several years.
The products I have ordered have been of excellent quality. Mind you, some better than others, and I have filtered things down to one specific brand. I have ordered from this company for several YEARS. Twice have had delivery issues and twice have had excellent response and excellent customer service. That's twice over years of orders.

Respuesta de Poppers Aromas
Highly Recommend
Live in North America. Made a purchase and received the product with 5 business days. Amazing to do business with, and they responded to my questions by email with 24 hrs. Highly recommend.

Respuesta de Poppers Aromas
Ok now
No response to phone calls or emails even after they asked for a mail to be sent. Marked at dispatched but parcel force advised they’ve never received the parcel. Somethings not right with this once hood company. I won’t be ordering again. Such a shame because I’ve had many good experiences so somethings obviously changed.
Order QDZTCBSTT
I originally answered their response after a fairly polite review asking for help. I wasn’t rude or aggressive and purely pointed out factual issues. The facts that they haven’t sent my parcel yet or been in touch yet and yet their response is hostile. I didn’t receive an automated response the three times I contacted the company by email and phone. Their response is also identical
To others Which suggests their response is a bot. Be warned consumers. Reduced to one star. Avoid at all costs
Review will be updated if new parcel is received. I can confirm no auto reply’s have been received and quite a few are saying this so it may be worth checking this system is working
Update: second parcel arrive so review updated. Comms from this company need work because they’re not the best. No auto responses received but eventually sorted the problem

Respuesta de Poppers Aromas
PRODUCT NOT PROPERLY SEALED ! NO REFUND
PRODUCT NOT PROPERLY SEALED !
DAMAGED AND BOTTLE WAS EMPTY.
CALLED CUSTOMER SERVICE - HAVE TO CALL THEM TWICE -
STILL NO REFUND !

Respuesta de Poppers Aromas
Order id TLFBVHIWN didn't receive
Order id TLFBVHIWN didn't receive. Don't buy from this site. Didn't answer my email too.

Respuesta de Poppers Aromas
well what can i say but Excellent sh it…
well what can i say but Excellent sh it once again have tried most products from PA eu and found a good few that are 100%. Kickback you get is a really nice but strong feeling. Everest and Amyl Makes you rock hard and a great orgasm gained WOW. Customer service is excellent if you email them...... Ignore some of 1 star reviews (pathetic)

Respuesta de Poppers Aromas
Order never received.
I ordered from them recently and they shipped it but I didn’t receive it. I sent an email inquiry but it’s been over 7 days and there hasn’t been any response. Really sad that they have extremely bad customer service but have good financial service of taking money out asap.
In response to your reply, it’s been over 10 days since I have posted my inquiry. And you expect customers to reveal full identity on a platform when customers expect discreetness in this regard. And while my response was more of sadness of not getting the product that I am eager to get, yours was more retaliatory. I don’t say your company is bad as I did receive my previous orders, but your customer service is horrible when orders aren’t fulfilled. Thats me taking a risk anytime I buy from you. I won’t take that risk anymore. As of today, you have taken my money and I haven’t received my order yet. I wish in response to my previous post, you would have asked to please provide your order number so that we can help you out and I would have given it gladly without revealing names. But now I feel threatened with your company’s unprofessional response. I will speak the truth and will not be silenced.. hope this is being your ray of sunshine.
Clearly you do know how customers feel when they don’t receive something they paid for. In response to your second reply, I have nothing more to say to substantiate your “poor customer service” with your very own statement that “we will get to your inquiry when we get to your email” , which can be never or 60days or 2 hours or 1year. It’s a total mystery on your untimely responses to undelivered products but yet you have so much time to respond to this review.

Respuesta de Poppers Aromas
Poor quality crap
Poor quality crap. 7 bottles of 3 different varieties. Not a single hit out of any of the 7. £60 away on fvvk all. Very disappointed. Even the so called strong ones are crap

Respuesta de Poppers Aromas
Great range and fast delivery
I have ordered from them twice and had no issues with delivery. They have a great range and even with postage it works out good value. Seem to be a few people that have experienced problems which I think must be down to different customs processes in different countries.

Respuesta de Poppers Aromas
Fraud company i think
Fraud company i think. Take your money and not deliver send emails but never get responded
AVIOD PLEASE

Respuesta de Poppers Aromas
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