Powerlease Opiniones 

Katie made this a pleasant and painless experience thank you very much

It was a welcoming atmosphere that put me at ease. Considering my little experience, this casual and friendly representative was just what I needed.
Great service as well, as I received tea and biscuits.

Powerlease has clearly stated that the £199 deposit to "reserve" a car is fully refundable.

A deposit was left on 12th May, I then viewed the car (RGZ5798) on 13th and decided against purchasing it. Wrote to Powerlease on day itself (13th) and informed them of my wish to be refunded. Followed up with a phone call on 15th and another several days later.

It's the 25th today and still no refund. Called them again and apparently, Powerlease now has "no" record of the above.

This is MUPPETRY.

Please adhere to and follow through with your own policies as made known to prospective customers. This is the absolute minimum one would expect.

Update: Passing the buck onto Stripe doesn't excuse this. This was NOT made clear at the point at which a deposit was made. Other establishments do better. You can too. Use a different system etc. Don't excuse yourselves.

Katie, Brandon and Tom couldn't have been more helpful. Good service and excellent knowledge throughout the whole purchase.

Great price, great service from the team. Katie, Brandon, Tom, and Laura were all lovely and made this a very easy transaction.

I would highly recommend Powerlease nothing is too much trouble. brilliant communication, very patient guys , I found them to be extremely friendly, helpful, approachable, and professional. I cannot list any fault, overall, this is a 5* service that go the extra mile and above
special thank you to Laura and Katie were exceptionally helpful, professional, friendly and communicative with all aspects of the car purchase
Very pleased with the service I received
Thank you

Quick, efficient and friendly service. Great car at a good price, thank you to Laura and Katie for making it seamless.

Katy was really lovely helping us out with our purchase. She took really good care of us. Amazing service highly recommend it!

Brandon Mehmed was very helpful with the full process of buying and understanding an EV car. 5 stars.

Great experience, thank you for all your help!

Great price on the car I wanted even taking transporting into account. Always responsive, rang to confirm each step. Very happy with the car. I could not find a better deal

Really very disappointed with the whole action, the transaction didn't happen, I just wasted my time, more than three weeks, I don't have a car,

Really disappointed. After looking on their website and speaking to Laura’s who confirmed lots of Kia’s in stock for us to look at we arranged viewings for 2 days later. After driving sn hour to get there we discovered the cars I was interested in were not on site. Her knowledge of the stock was terrible. I didn’t feel she cared if we bought a car or not. I was supposed to be driving a car with 8.000 only to be given one 81,000 miles with panels fallen off and it was filthy. She then seemed shocked when I didn’t agree to leave a non refundable deposit or agree to buy the one I was hoping to see without viewing it. My faith in her was rock bottom. She was so vague when the cars I wanted to buy would come I didn’t trust her enough to want to buy a car from them at all. Terrible customer service!!!

Should be a straight 5 great team and real customer service I felt like customer happiness was very important to the business such a rarity and extremely appreciated
Thank you 🙏🏻

I’ll be back guys!

Very good experience purchasing a car from powerlease, First class service, I dealt with both Brandon And Tom, very nice guys, Very easy to deal with, Made the whole process run very smooth, They have a fantastic range of good quality cars for sale well worth a look, I would certainly deal with them again, Thanks Guys

Bought a wonderful BMW 4 series and the company’s approach has been professional. Thank you Laura for the very pleasant buying experience and the customer service has been excellent. Keep up the good work!!

I certainly recommend them!

A happy customer:=)
Sriram Srinivasan

Bought a car for my wife over the phone and service was initially excellent. I had a logistics company collect the car and that’s when it went downhill. The car arrived stinking of dog and there was actually large amounts of what looked like retriever hair under the front seats. I had to get the car properly valeted including the air con being recharged as the air vents were blasting out the smell of dog also. The worst part was the car arrived with one key. I feel spending 20k on a car this is appalling and I would recommend anyone looking to buy a car from Powerlease check the car has two keys as I am now £500 at my local BMW dealer for a key.

If I could give this company a 0 rate I would! DO NOT GIVE THEM YOUR MONEY! Go to a real dealer!!!

Spent £20k on a 19 plate BMW.

I haven’t even had the car 9 months and I am going to have to get rid of it.

From day 1 the SOS warning light and faulty indicator warnings have been a constant issue! Still not resolved!
The footwell is melted, the paint all down one side of the car is peeling off and the bumpers is unaligned…

After various visits to my local garage I have been advise to sell urgently.
According to my mechanic this seems to have been involved in a serious accident, the damage has been covered and sold on by powerlease. Please do bear in mind that we asked the question about any known accidents prior to buying!!! I was assured this car had been fully checked and was in sound condition with no known accidents!!!!

Today I have had the first MOT as the owner, FAIL! 4 wheels all been welded and one now cracked!

Hugh mistake going to these cowboys… DO NOT BUY FROM HERE!

I have been sending emails and pictures of the damage for months now and no one cares! No solution given and frankly wasting my breath as well as the £20k I paid!

Never in my life have i known of a dealer to not do a refundable deposit. Honestly worst experience to buy a car, they say their staff don’t work on commission and are proud of it but honestly the staff aren’t bothered. I saw a car online which only had 2 pictures, I called up and asked for a video, didn’t get one, car came on site they took some pictures missed the back of it and off it went to the prep centre. Nobody could tell me when it would come back or even anything about the car but they advertised it. I explained I’m interested even to Craig the sales manager (was not bothered in the slightest). Just wanted a picture of the back and I would be happy to buy it. Low and behold cars been taken of sale, sold and nobody even called me. What a joke of a company.