Premier Heating Surrey Ltd Opiniones 

288
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Once again, I can highly recommend Premier Heating Limited, Guildford, who installed a completely new heating system and more recently, Ross, a highly experienced plumber, fitted new sink and bath tap... Ver más

Valorada con 5 estrellas sobre 5

Absolutely outstanding service and company. Our central heating suddenly failed over the weekend. A phone call on Monday morning and Janice organised an engineer to attend 07.45 Tuesday morning. Chris... Ver más

Valorada con 5 estrellas sobre 5

We have used Premier Heating Surrey Ltd., for many years now, at both our present home in Farnborough and previously in Guildford, their services has always been first class, workmanship, time keep... Ver más

Valorada con 5 estrellas sobre 5

Premier Heating, very reliable, we have an oil fired boiler and the Engineer Graham is outstanding. Able to assist with CH wireless control set up and nothing ever seems to defeat or phase him. Have u... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio técnico de calefacción y calderas
  2. Servicio de instalación de gas
  3. Contratista de calefacción
  4. Fontanero
  5. Servicio de reparación de radiadores
  6. Contratista de tejados

Escrito por la empresa

Premier Heating carry out heating and plumbing in domestic and commercial properties. The company is based in Guildford, carrying out installation and maintenance works in the surrounding areas. We offer a professional, high quality, friendly and reliable service; this has been the company’s policy since we first started in 1963.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

288 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(288)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Premier Heating Surrey fitted a new boiler

Premier Heating Surrey fitted a new boiler and water tank very proffessionally with no fuss. They came when they said they would and took just short of expected time and within the price quoted. The couple of snags encountered were dealt with - a good job done.

28 de octubre de 2020
Opinión espontánea
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Respuesta de Premier Heating Surrey Ltd

Excellent review, thank you Phil

Valorada con 5 estrellas sobre 5

Premier Heating can handle anything!

Premier Heating carried out extensive works over a 4 month period, due to the need to liaise with the laying of a new gas supply to our house. This included supply and fitting of a new boiler for our pool, laying new supply into our new boiler and current house supply from the new gas supply and dealing with assorted ad hoc issues as they evolved. The team were very professional, adaptable and responsive and we could not recommend them highly enough.

28 de octubre de 2020
Opinión espontánea
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Respuesta de Premier Heating Surrey Ltd

Thank you for leaving a great review, glad we could help you.

Valorada con 5 estrellas sobre 5

First time using Premier Heating…

This was the first time we had used Premier Heating but it will not be the last. Andy who came to service our back boiler did an excellent job. He kept to the Covid Rules set out in the email we received before the visit. He left everything neat and tidy and was a very polite.
We received a photograph of the dismantled boiler prior to the service and a comprehensive report by email the next working day. Very pleased.

19 de octubre de 2020
Opinión espontánea
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Respuesta de Premier Heating Surrey Ltd

Thank you Shirley for leaving a great review. We aim to exceed expectations.

Valorada con 5 estrellas sobre 5

Central heating repair as agreed

A small central heating repair job completed on time and as agreed. Pleasant engineer. No mess. Very pleased and happy to recommend Premier Heating Surrey.

12 de octubre de 2020
Opinión espontánea
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Respuesta de Premier Heating Surrey Ltd

Thank you Lesley for your review, glad we could help you.

Valorada con 5 estrellas sobre 5

Excellent service

I was very pleased with the work and service from Premier Heating. Both the sales and installation team were very helpful and knowledgeable and I felt reassured by their advice. The work was carried out cleanly and efficiently and in a friendly but professional manner. I would definitely recommend them.

4 de octubre de 2020
Opinión espontánea
Logotipo de Premier Heating Surrey Ltd

Respuesta de Premier Heating Surrey Ltd

Thank you for leaving a great review (and on Google), I am glad we could be of assistance to you.

Valorada con 5 estrellas sobre 5

Installed new unvented system and new…

Installed new unvented system and new boiler.
Excellent service. Polite, tidy and more importantly did a great job with no problems or leaks. Would highly recommend.

22 de junio de 2020
Opinión espontánea
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Respuesta de Premier Heating Surrey Ltd

Thank you for your great review Ruby, I'm glad we could be of help.

Valorada con 5 estrellas sobre 5

Considering the current circumstances, first class service

Discovered a leak in our hot water cylinder, Premier Heating sent an engineer round the next day who ascertained the leak was in the cylinder. New cylinder ordered and they came back in 9 days with new cylinder and fitted it. Technician was friendly and efficient. He discovered another problem ( unbeknown to us ) and fixed it at the same time.

Cylinder room left clean and tidy. Cannot fault the service apart from .......

We have two large Briard dogs who tend to pester all strangers, especially if they sense they are nervous or up for a game. After the initial "meet and greet", they promptly went back to their beds and snoozed!
And we had to exercise them after he had left!

9 de abril de 2020
Opinión espontánea
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Respuesta de Premier Heating Surrey Ltd

Thank you for your review, with some humour added.

Valorada con 5 estrellas sobre 5

Swift response and fix for a heating/hot water problem

Premier Heating responded swiftly to a problem we had with our combined central heating/hot water system - leaking expansion vessel, boiler cut out. Noticed at 10pm on Monday, called Premier at 8am Tuesday and given an appointment time of 1pm-5pm the same day for Paul to take a look. Paul arrived early Tues afternoon, identified the fault plus other issues and fixed everything by 6pm. An excellent job done with good humour and expertise - very much appreciated. Premier Heating's response and service could not have been better - the problem with our system, which left us with no hot water or heating, fixed much quicker than I had anticipated - within 20hrs of the fault occurring. 5 stars - huge thanks!

19 de febrero de 2020
Opinión espontánea
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Respuesta de Premier Heating Surrey Ltd

Thank you for great review, we're happy we could help you and exceed your expectations.

Valorada con 5 estrellas sobre 5

First class installation and maintenance service

Called Premier Heating following breakdown on Christmas Eve. They attended and rectified fault on the same day ensuring we had heating and hot water over the holiday period. Difficult to believe that such good service is still available. Thoroughly reliable organisation, I would never use anybody else.

13 de enero de 2020
Opinión espontánea
Logotipo de Premier Heating Surrey Ltd

Respuesta de Premier Heating Surrey Ltd

Thank you for your review, glad we could help you.

Valorada con 5 estrellas sobre 5

Brilliant service - even at Christmas

Rang at 9.30am on Christmas Eve to say no heating. Santa's little helper arrived and by 11.10am heating was fixed and house warming up nicely. Really, really grateful.

24 de diciembre de 2019
Opinión espontánea
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Respuesta de Premier Heating Surrey Ltd

Thanks for the great festive review, glad we could help you

Valorada con 5 estrellas sobre 5

Very good service and communication

The engineer arrived on time. He was friendly and thorough, explaining what he was doing and why it was needed. I didn't realise my boiler wasn't working efficiently before, it is much better now! Thank you Premier Heating

6 de diciembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

VERY POOR ADVICE GIVEN AND FAILED TO…

VERY POOR ADVICE GIVEN AND FAILED TO RESPOND TO AN EMAIL COMPLAINT AND REFUND ALL OR ANY OF THE TIME CHARGE. BE VERY SPECIFIC ABOUT WHAT YOU USE THEM FOR AND MAKE SURE THAT THE ENGINEER IS FULLY QUALIFIED TO COMPLETE THE JOB. I WOULD NOT RECOMMEND THIS COMPANY.

3 de septiembre de 2019
Opinión espontánea
Logotipo de Premier Heating Surrey Ltd

Respuesta de Premier Heating Surrey Ltd

I am sorry you feel the way you do. Our gas engineer found incorrect coals fitted to your gas fire and the correct ones are no longer available, so the fire is classed "At Risk". If another engineer wants to pass the fire as safe to use, then they have failed to follow Gas Safety (Installation and Use) Regulations 1998 and have left you with an un-safe appliance!

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