Prezzybox Opiniones 

2319
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I order from Prezzybox from Australia to my UK family. Only issue is the default country stays Australia, despite entering a UK address, but can be resolved by paying through PayPal, which I don't r... Ver más

Valorada con 5 estrellas sobre 5

Bought as a gift for Christmas for a colleague whose family love games and drinking. So seems the perfect present. Ordering was easy and delivery was within two days and well packaged, I would def... Ver más

Valorada con 5 estrellas sobre 5

An unusal gift for foodies. The items have a long date which means I was able to buy them and package up before Christmas but the recipient doesn't have to use immediately. They are available in veg... Ver más

Valorada con 4 estrellas sobre 5

I purchased the microwaveable bagpuss for a gift. It arrived quicker than I expected. Unfortunately I don’t feel I can give it to the person as it does not look like bagpuss apart from the colour, the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de regalos
  2. también en la categoría
  3. Juguetería

Sobre Prezzybox

Escrito por la empresa

We're on a mission to create moments of happiness for friends and family, by delivering the extraordinary. We aim to sell the kinds of gifts to trigger that moment of excitement and elation when you find them, when you give them, and when they open them. Sale GIFTS FOR HER BEST SELLERS

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(2319)

2 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Absolutely appauling

Absolutely appauling. Bought in store. Item was faulty. Conveniently no one in store could refund. Wrote a complaint to the specific store and the manager sent back a sarcastically toned email. The end advised I should email ahead of going to the store yet again so they can advise of the timing in case they are short staffed or management are busy. So I need to plan my day around when you have one member of staff available to return the faulty item you sold !!!! Trying to avoid refunds??? Absolutely dreadful service. Manager that sent the email has no idea of customer service nor how to address a complaint. AVOID !
Edit. They claim not to have any information when I provided what was requested.
However, in the meantime the Area Manager has provided a refund given how appauling the service was instore

23 de enero de 2025
Opinión espontánea
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Respuesta de Prezzybox

Hello!
We’re sorry to hear about your experience and appreciate you bringing this to our attention. Unfortunately, we have not yet received the necessary information from you to resolve this matter promptly and to your satisfaction. Please provide us with the details we need via reply email and we will do our best to assist you as soon as possible.

The Menkind Team.

Valorada con 1 estrellas sobre 5

Awful company

Awful company, ordered on a Saturday with next day delivery, came 8 days later and one of the products was broken - completely missed my best friends birthday, will be avoiding in the future

13 de enero de 2025
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Respuesta de Prezzybox

Hi! Thank you for your feedback! We sincerely apologise for the delay with your order and for the disappointment caused by the damaged item. This is far from the experience we aim to provide. We have flagged this with the delivery company to help prevent this issues from happening in the future.
We have refunded both the delivery fee and the cost of the damaged product. Thank you for bringing this to our attention, and we appreciate your feedback.

The Prezzybox Team

Valorada con 3 estrellas sobre 5

not delivered on time…

i spent some considerable time finding a company that had gifts and had a next day delivery. they were not delivered the next day so came too late for me to give as birthday presents. contacting them was of no help either, so although the quality of the gifts for the price was good they were of no use to me and therefore a waste of money.

3 de enero de 2025
Logotipo de Prezzybox

Respuesta de Prezzybox

Hi! Thank you for your feedback, and we are sorry for the disappointment caused by the delay in your delivery.
We understand how frustrating this must have been. While most Next Day deliveries arrive on time, delays can occur during busy periods. We have refunded your delivery fee and we sincerely apologise for inconvenience caused.
We appreciate your comments and hope to improve your experience with us in the future. The Prezzybox Team

Valorada con 5 estrellas sobre 5

Great experience

Great experience! Website was easy to navigate and order from. Great selection of products, and quick dispatch and delivery. Will definitely use again.

10 de enero de 2025
Valorada con 5 estrellas sobre 5

Exciting presents

These are presents, which my daughter will be excited about. They are not yet opened, but were delivered in perfect condition.

10 de enero de 2025
Valorada con 5 estrellas sobre 5

No problems with purchase

No problems with getting my gifts. Fast delivery, items packed well and arrived without damage. Only concern was one item had an expiry date not too far away, so had to be used quickly

10 de enero de 2025

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