Prezzybox Opiniones 

2319
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I order from Prezzybox from Australia to my UK family. Only issue is the default country stays Australia, despite entering a UK address, but can be resolved by paying through PayPal, which I don't r... Ver más

Valorada con 5 estrellas sobre 5

Bought as a gift for Christmas for a colleague whose family love games and drinking. So seems the perfect present. Ordering was easy and delivery was within two days and well packaged, I would def... Ver más

Valorada con 5 estrellas sobre 5

An unusal gift for foodies. The items have a long date which means I was able to buy them and package up before Christmas but the recipient doesn't have to use immediately. They are available in veg... Ver más

Valorada con 4 estrellas sobre 5

I purchased the microwaveable bagpuss for a gift. It arrived quicker than I expected. Unfortunately I don’t feel I can give it to the person as it does not look like bagpuss apart from the colour, the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de regalos
  2. también en la categoría
  3. Juguetería

Sobre Prezzybox

Escrito por la empresa

We're on a mission to create moments of happiness for friends and family, by delivering the extraordinary. We aim to sell the kinds of gifts to trigger that moment of excitement and elation when you find them, when you give them, and when they open them. Sale GIFTS FOR HER BEST SELLERS

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,4

Todas las opiniones

(2319)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Warmie turtle

I was very pleased with the service and received the item within a couple of days x I bought it for my granddaughter , who was thrilled with the warmie turtle .

8 de enero de 2025
Valorada con 5 estrellas sobre 5

Gift Bonanza

My usual last minute Xmas shopping led me to Prezzybox and I’m so glad it did. The choice of products was unreal. The quality of products when received was matched. Delivery second to none, and in time too. Well packed and no damaged goods. Would 💯 recommend this company and I will be doing all my gift shopping here in future.

23 de diciembre de 2024
Valorada con 1 estrellas sobre 5

Item never arrived

Ordered a moisturiser from Prezzybox as they were selling it for a very competitive price. Order made on 30/12/24 and, whilst I understand delays over the New Year, 11 days later I am still waiting for the order. I received an email today from them advising me that the parcel got ‘lost in transit’ and that they would send me out another one. 15 minutes later, another email arrives informing me that the cream is now out of stock. I don’t believe this cream was ever available and have been waiting a ridiculously long time to now be told I won’t be receiving anything.

11 de enero de 2025
Opinión espontánea
Logotipo de Prezzybox

Respuesta de Prezzybox

Hello!

Thank you for your feedback. We are truly sorry for the frustration and disappointment caused by your experience. We can confirm that your order was placed on 27/12 and shipped on 30/12. Unfortunately, as the tracking information was not updated, we offered a replacement for you. However, after checking the stock levels, we realised the item was not available anymore, so a full refund was processed. Please be assured that we're taking steps to ensure this doesn't happen again. Please accept our sincere apologies. The PrezzyBox Team

Valorada con 5 estrellas sobre 5

great customer service

communication and replacement was done in a timely manner and resolved quickly, website I can use again when ordering from overseas and lots of lovely products, ordered the pair of glazed mugs, been told they are really nice and a good quality.

21 de diciembre de 2024
Valorada con 1 estrellas sobre 5

Ordered some items

Ordered some items. Took my payment and one week later I've had no email confirmation or delivery. Paid for next day too.

30 de diciembre de 2024
Opinión espontánea
Logotipo de Prezzybox

Respuesta de Prezzybox

Hello! Thank you for your review. Unfortunately, we have not received any communication from you and can not locate an order from you. We kindly ask you to send all the details regarding your purchase to our customer services team. We are looking forward to resolving this for you.

The Prezzybox Team

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