PRJKT RUBY Opiniones 

2939
TrustScore: 4 sobre 5

4,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was a little unsure about ordering online at first, but it turned out to be super easy and smooth. The doctor asked a few relevant questions before approving my order, which made me feel comfortable... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Overall, Prjkt Ruby is sensational, and I love them. My constructive comments at the moment are A) There is no means on the website to make address adjustments when one is traveling. It must be done b... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Only knocking a star off because the calendar function to book the soonest available doctor was just broken. Then the session itself could not be used on my phone so I had to be on my computer to d... Ver más

Valorada con 1 estrellas sobre 5

Update they won’t refund the full amount of 50 dollars they only refunded us 5 dollars now. What a joke of a company stay away! Very disappointed with the service. I was told the product could be... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Farmacia

Escrito por la empresa

Getting access to birth control isn't always easy. PRJKT RUBY is here to change that. Order birth control online, with free consultations and free shipping in discreet packaging. Your purchase supports global contraception access. Just $20/month.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(2939)

22 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great birth control service!

I have been using PRJKT RUBY now for 3 years and have found it to be super reliable and easy to use! Also more cost effective than birth control through my doctor even with insurance.

23 de junio de 2021
Valorada con 4 estrellas sobre 5

Website kinda janky

Only knocking a star off because the calendar function to book the soonest available doctor was just broken. Then the session itself could not be used on my phone so I had to be on my computer to do the call to renew my prescription.
It’s also impossible to update your payment or address info without calling which is silly.

Otherwise everyone who works for this site is always super awesome, kind, and understanding. i just wish the website itself was improved.

23 de junio de 2021
Valorada con 1 estrellas sobre 5

Aggressively disappointing customer service

I have reached out several times with no resolution. I have been a client of the service for years. I had a problem with my last renewal. After a elongated time to get my annual prescription renewed, my customer service agent offered to ship my package FedEx priority shipping for free.
After that time every other quarterly shipment was flagged with a priority shipping. I was usually able to catch it and contact the service and get the priority shipping for an additional $30.00 removed. Each time I called the service and asked them to update and remove the expedited shipping, since I never requested it, and have it set to normal $00.00 shipping. Each time the customer service agent stated that the shipping had been updated. Each time the renewal order is flagged with priority shipping and charged additionally. On my last order the email ended up in my junk folder and I did not find it until just prior to shipment. I emailed immediately, and received a conformation email the shipping had been corrected. I received the package with the $30.00 priority shipment charge in place. I again contacted the service and included the email confirmation that the charge had been removed. I received a call from a nice but unhelpful agent spouting that since I had already received the shipment with the priority shipping included they would not correct the priority shipping charge, but had corrected the shipping directive going forward. This being an ineffective, and unacceptable resolution I asked for the supervisor who reviewed the situation to contact me. I instead received an email address to contact her. I again recounted the entire issue with never requesting priority shipping, repeatedly requesting the correction, and each time having to over manage the issue to not be charged additionally.
The end result is I have not been contacted by anyone in customer service, or problem resolution to clear up a matter I never personally created or asked for. What started out as a nice gesture to provide great customer service due to my wait time has turned into a "I do care but we shipped it priority, Its not our problem, pay for it". Bottom line, bad customer service, poor follow-though when requested to update client preferences, and total lack of client resolution. I will not use this service again, and my only recommend is that you not have a glitch in your shipping system, created by this company or you will consistently chase them to do what should be automatically resolved, on top of don't hope to receive a contact back from anyone in corporate customer relations to resolve your issue.

21 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful program

Wonderful program! Allows me to affordably have a birth control program that is effective. I also love how they keep track of my orders so I never run out! Friendly staff and knowledgeable doctors!

Thank you!

17 de junio de 2021
Valorada con 5 estrellas sobre 5

Quick and Easy

I needed birth control quickly before I went on vacation this summer. The process was so painless, easy, and quick. Everything felt safe and not weird and I felt confident and comfortable with the whole process.

17 de junio de 2021

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más