At the Ashford store we found just what we wanted from the wide choice of utensils on display. The Assistant too was helpful in a charming manner and carefully checked that the steamer top we had brou... Ver más
Localización
Cambiar localizaciónUnit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD Ashford, Kent, GB
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Consulta las opiniones de los clientes
Great customer service. Shop assistant appeared to have good product knowledge and took time to explain options and demonstrated where necessary. Great value and good quality knife sets. Very happy cu... Ver más
La empresa ha respondido
Products, Great 10 year guarantee , have had to usethree times after several years of use,and replacement was given when started to arc on induction hob. Also a glass lid broke which was replaced... Ver más
La empresa ha respondido
Really knowledgeable staff! We were replacing our cookware after having an induction hob installed. There are quite a few ranges of pots and pans to look at and we wanted a range which was dishwash... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD, Ashford, Kent, Reino Unido
- 01233 624126
4,8
Excelente
1 mil opiniones
Invita a los clientes a opinar
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Respuesta de ProCook - Ashford
We're glad our staff was helpful and informative. We appreciate your feedback.
Excellent products
2 de mayo de 2026
A variety of kitchen products
A variety of kitchen products. Very helpful and friendly atmosphere!
27 de abril de 2026
Ashford is great
The staff were very welcoming and helpful. Great selection of everything kitchen.
29 de abril de 2026
Good customer service
Store was well presented and the gentleman at the till was polite and informative and gave a good level of customer service.
25 de abril de 2026
Respuesta de ProCook - Ashford
We appreciate you letting us know that you enjoyed our great range of products, keen prices, and helpful staff!
Happy smiling lady
Happy smiling lady ! Good knowledge of products and where to find things.
23 de abril de 2026
Respuesta de ProCook - Ashford
We appreciate you sharing that our staff was happy and had good knowledge of the products and store layout!
Baking trays
The baking trays are excellent. Very well made and easy to clean. I would recommend.
17 de abril de 2026
Respuesta de ProCook - Ashford
We appreciate you taking the time to share your feedback! We're so glad to hear that you find the baking trays excellent and easy to clean.
Pleasure to shop here
Pleasant to browse in this store. Well laid out with a large variety of all types of kitchenware, ceramics, glasses and accessories. Quality products and excellent service from staff. Found everything I needed and more.
15 de abril de 2026
Great service and quality
6 de abril de 2026
Respuesta de ProCook - Ashford
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Helpful staff and good advice
2 de abril de 2026
Simply polite
Simply polite, friendly and helpful staff.
Store well layed out, clean and maintained.
3 de abril de 2026
Respuesta de ProCook - Ashford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our store and staff.
Assistant very helpful
Assistant very helpful
Cheerful
Provided useful information
1 de abril de 2026
good size shop where you can see what…
good size shop where you can see what you are interested in purchasing.
2 de abril de 2026
Respuesta de ProCook - Ashford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop's layout.
Excellent products at reasonable prices
29 de marzo de 2026
Good product range but expensive
Went in, selected a saucepan, paid and left. Salesperson was pleasant enough during the 30 second transaction.
28 de marzo de 2026
Respuesta de ProCook - Ashford
We appreciate you taking the time to share your feedback. We're glad the salesperson was pleasant and you found what you needed quickly.
Good customer service
We were given such good service at this store by Richard. He listened to our needs.
30 de marzo de 2026
Respuesta de ProCook - Ashford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received such good service in our store.
Respuesta de ProCook - Ashford
We're happy to hear that our staff was helpful, polite, and approachable. Thank you for your positive feedback; we appreciate it.
Respuesta de ProCook - Ashford
We appreciate you letting us know our staff was attentive and helpful; it means a lot to our team that you had a positive experience.
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