The lady who served me was very polite and went to great lengths to make sure I was buying the appropriate pots . Truly thankful for her input
Localización
Cambiar localizaciónUnit 39a The Boulevard, Outlet Park, BT32 4GJ Banbridge, GB
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Consulta las opiniones de los clientes
The server behind the till that we always get (cant remember his name unfortunately) is brilliant and very knowledgeable. The products in store are the best and everytime we go to Banbridge its ou... Ver más
La empresa ha respondido
Went in to get a set and the adviser, Diane, was super helpful. She was very knowledgeable and was speaking from experience. Really good customer service. Haven't got the chance to use them yet but th... Ver más
Very friendly and helpful staff in your store in Banbridge. Purchased an enamelled cast iron shallow casserole which is great to use. Also picked up some small utensils in the special offer at the t... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 39a The Boulevard, Outlet Park, BT32 4GJ, Banbridge, Reino Unido
4,9
Excelente
663 opiniones
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The Lady was very friendly & helpful
The Lady was very friendly & helpful.
Good interaction skills with the public.
3 de abril de 2026
Excellent sales staff
Sales staff were very helpful and put together a package of goods to meet our needs at a very good price.
4 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Holly was very knowledgeable and…
Holly was very knowledgeable and extremely helpful.
8 de abril de 2026
Respuesta de ProCook - Banbridge
We appreciate you letting us know that our staff was knowledgeable and extremely helpful; it means a lot to our team.
Great services and knowledgable on all…
Great services and knowledgable on all products
3 de abril de 2026
Quality products with great service and…
Quality products with great service and knowledge from the staff !
4 de abril de 2026
Great variety
Great shop, fab range of goods, very helpful and friendly staff. Happy with my purchase.
4 de abril de 2026
Good prices and very helpful and…
Good prices and very helpful and knowledgeable staff
3 de abril de 2026
Respuesta de ProCook - Banbridge
We appreciate you sharing that you found our prices good and our staff helpful and knowledgeable!
Good product
Good product - easy to use and efficient.
Only comment would be limited battery life but recharges rapidly.
3 de abril de 2026
Friendly staff
2 de abril de 2026
Very well laid out store with lovely…
Very well laid out store with lovely staff who were very knowledgeable. Great experience.
1 de abril de 2026
excellent service
19 de marzo de 2026
Very helpful staff
Very pleasant staff, who went the extra mile to help us. Also a great selection of products in store.
26 de marzo de 2026
Great staff
Great staff, so helpful and knowledgeable about all their products. I got what I needed
21 de marzo de 2026
Respuesta de ProCook - Banbridge
We're happy to hear that our knowledgeable staff was so helpful, and you got what you needed. We appreciate your positive feedback very much!
Respuesta de ProCook - Banbridge
We appreciate your positive feedback; we are so happy you enjoyed our great store and that our staff was friendly!
Respuesta de ProCook - Banbridge
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team.
Respuesta de ProCook - Banbridge
We appreciate you letting us know our staff was pleasant and helpful; it means a lot to our team.
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