The lady who served me was very polite and went to great lengths to make sure I was buying the appropriate pots . Truly thankful for her input
Localización
Cambiar localizaciónUnit 39a The Boulevard, Outlet Park, BT32 4GJ Banbridge, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The server behind the till that we always get (cant remember his name unfortunately) is brilliant and very knowledgeable. The products in store are the best and everytime we go to Banbridge its ou... Ver más
La empresa ha respondido
Went in to get a set and the adviser, Diane, was super helpful. She was very knowledgeable and was speaking from experience. Really good customer service. Haven't got the chance to use them yet but th... Ver más
Very friendly and helpful staff in your store in Banbridge. Purchased an enamelled cast iron shallow casserole which is great to use. Also picked up some small utensils in the special offer at the t... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 39a The Boulevard, Outlet Park, BT32 4GJ, Banbridge, Reino Unido
4,9
Excelente
665 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Friendly service coupled with…
Friendly service coupled with knowledge.
My knife sharpener is working wonders.
31 de enero de 2026
Respuesta de ProCook - Banbridge
We appreciate you taking the time to leave us this great review! We're so happy to hear you received friendly service and that your knife sharpener is working wonders.
The staff were brilliant
The staff were brilliant. Very attentive and helping in our purchase.
27 de enero de 2026
Excellent customer experience …
The sales assistant was very helpful and gave me plenty of advice on the steak knives I bought without me even asking. He was well mannered and polite.
I was very impressed.
22 de enero de 2026
Respuesta de ProCook - Banbridge
We're happy to hear that you are satisfied with the pan's quality. Thank you for your positive feedback.
Staff member was very friendly
Staff member was very friendly, polite and helpful.
25 de enero de 2026
We called in to your shop not intending…
We called in to your shop not intending to buy your sales person was male last Wednesday we spent well and got great value thanks to your salesman truly amazing he was so much we called again last Friday he was off and spent again leaving with more value
24 de enero de 2026
Respuesta de ProCook - Banbridge
We're happy to hear that you had such a positive experience during your visits! We appreciate you sharing your feedback and are so glad you found great value with us.
Very helpful friendly staff.
23 de enero de 2026
Respuesta de ProCook - Banbridge
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Exceptional Staff
Jamie in the Banbridge shop was so helpful. Asked all the right questions and pointed out things we hadn’t even thought of. Having that level of staff knowledge and help is fantastic, he wasn’t just after a sale he wanted us to get what we needed. Will definitely be back
18 de enero de 2026
Sales assistant was very helpful in…
Sales assistant was very helpful in fulfilling my expections of new saucepan’s and telling me of any offers and promotions that was available in the range I had selected.
18 de enero de 2026
Respuesta de ProCook - Banbridge
We're delighted the sales assistant was so helpful in meeting your expectations for new saucepans and informing you of available offers. We appreciate your positive feedback!
Shop assistant very good
12 de enero de 2026
Very helpful staff.
11 de enero de 2026
Respuesta de ProCook - Banbridge
We appreciate your positive feedback regarding our shop and customer service; we are so happy you enjoyed them!
1st time to visit Procook
The staff were very knowledgeable and helpful. I purchased a wok, knife sharpener and kitchen knife block. I will definitely be back soon.
16 de diciembre de 2025
Respuesta de ProCook - Banbridge
We're happy to hear that our staff were knowledgeable and helpful during your purchase of the wok, knife sharpener, and kitchen knife block. We appreciate your feedback and look forward to your return!
Your staff
Your staff. They are both professional & friendly. Eventhough it was a busy time, they took the timetable help.
14 de diciembre de 2025
Respuesta de ProCook - Banbridge
We're happy to hear that our staff was helpful and professional! We appreciate you taking the time to recognize their efforts during a busy period.
Product knowledge and excellent service
Excellent service from staff who understand the products the sell.
17 de diciembre de 2025
Respuesta de ProCook - Banbridge
We appreciate you sharing your experience! We are so happy to hear that you received excellent service from our knowledgeable staff.
Respuesta de ProCook - Banbridge
We appreciate you letting us know our staff was helpful and knowledgeable! We are so happy to hear you got a good deal.
Respuesta de ProCook - Banbridge
We appreciate you sharing your positive experience with us. We are so happy to hear that you found our team member helpful.
Love this shop
Love this shop. Apart from practical kitchen tools Procook also have beautiful and quality tableware. From candle holders to cake stands. Things that make a house a home.
16 de diciembre de 2025
Respuesta de ProCook - Banbridge
We're happy to hear that you love our shop and appreciate the quality and beauty of our tableware and kitchen tools. Thank you for your positive feedback; it means a lot to us.
great shopping experience
great staff, not pushy,
friendly
shop has a wide range of items.
definitely be back in future,
14 de diciembre de 2025
Respuesta de ProCook - Banbridge
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and enjoyed our wide range of items.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.