High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... Ver más
La empresa ha respondido
Localización
Cambiar localización4-5 Quiet Street, BA1 2JS BATH, GB
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Consulta las opiniones de los clientes
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... Ver más
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... Ver más
The assistant was very helpful and gave me excellent information about the frying pan I bought. Correcting a common mistake I was making in using the wrong type of oil. Many thanks
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
4-5 Quiet Street, BA1 2JS, BATH, Reino Unido
4,9
Excelente
931 opiniones
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Mokka
Knowledgable staff, excellent own products that are cheaper than brand names.
16 de mayo de 2026
Respuesta de ProCook - Bath
We're delighted you found our staff knowledgeable and our products excellent and affordable!
Lovely staff
Lovely staff. Very helpful and great shop full of wonderful stuff and it's not too expensive.
14 de mayo de 2026
Respuesta de ProCook - Bath
We appreciate your kind words! We're so happy you enjoyed our shop, products, and found our staff helpful.
Respuesta de ProCook - Bath
We appreciate you sharing that our staff were knowledgeable and helpful.
Respuesta de ProCook - Bath
We appreciate your kind words.
Respuesta de ProCook - Bath
We appreciate your kind words.
Respuesta de ProCook - Bath
We appreciate your positive feedback on our service and advice.
The knowledge and personality of the…
The knowledge and personality of the salesperson
7 de mayo de 2026
Respuesta de ProCook - Bath
We're glad you appreciated the salesperson's knowledge and personality. Thank you for sharing your positive experience with us!
Respuesta de ProCook - Bath
We appreciate your positive feedback! We are glad you are happy.
Respuesta de ProCook - Bath
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I always get what I want and staff are…
I always get what I want and staff are very helpful
8 de mayo de 2026
Respuesta de ProCook - Bath
We're glad our staff is helpful. We appreciate your feedback!
ProCook Shallow cassarole
I rang to see if you had the item in stock you rang back and you had I went to pick it up your shop assistant was very help full and pleasant I would recommend this store to people thank you
8 de mayo de 2026
Respuesta de ProCook - Bath
We're so glad we could assist you with your purchase! It's wonderful to hear that our team was helpful and pleasant. We appreciate your recommendation.
friendly helpful staff and informative…
friendly helpful staff and informative staff
21 de abril de 2026
Respuesta de ProCook - Bath
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Respuesta de ProCook - Bath
We appreciate your positive feedback on our service and prices.
Respuesta de ProCook - Bath
We appreciate you sharing that our staff was helpful and that we offer a lovely range of quality products!
The best customer service I’ve…
The best customer service I’ve experienced in a very long time - one of the items I ordered online was damaged and I needed to get it replaced quickly as it was a present. The person I spoke to initially was extremely helpful and made the process very easy. I picked up the replacement from a local store as that suited me best. When I arrived they knew my name and had it ready for me. Honestly the best most personalised service I’ve experienced in an extremely long time. Will certainly encourage me to use Pro-cook again. Please don’t change your approach as service like this is non-existent nowadays. Thanks.
3 de mayo de 2026
Respuesta de ProCook - Bath
We are so pleased to hear that we could assist you so effectively with your replacement item. Providing personalised and efficient service is very important to us, and we truly appreciate you sharing your positive experience. We look forward to serving you again.
Excellent pans.
2 de mayo de 2026
Respuesta de ProCook - Bath
Thank you for your kind words! We're thrilled to hear that you're happy with our pans. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Respuesta de ProCook - Bath
We're glad you found us professional and informative, and got exactly what you wanted.
Really good shopping experience
Very helpful staff, good products. If only all shops were like this. Really good experience, Thankyou
28 de abril de 2026
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