Visiting the staff at Pro Cook Bideford, could not be more different from a 2* review left by Patrick in Aug. The two 'mature' lady assistants are half the reason I go in so often. They are both knowl... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 17 Affinity Devon, Clovelly Road, EX39 3DU Bideford, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Friendly patient staff who were able to answer all my questions. Gave good advice to make correct purchase. Nice to get your purchased wrapped up makes it feel just that bit more expensive.
La empresa ha respondido
I'm a big fan of ProCook. I started buying online and was very pleased with the quality. But now I've found the shops and can get to really explore what they have. Staff are always very helpful and kn... Ver más
La empresa ha respondido
The staff were very knowledgeable and helpful. Unfortunately the items we wanted weren't in stock but they were able to order them to be delivered to our home which was brilliant.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 17 Affinity Devon, Clovelly Road, EX39 3DU, Bideford, Reino Unido
4,9
Excelente
785 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent staff very helpful
Excellent staff very helpful, helped me find what I wanted & gave me advice on how to get the best out of the product.
2 de julio de 2026
Respuesta de ProCook - Bideford
We're so pleased our staff were helpful in assisting you to find what you wanted and provided great advice on getting the best from your product!
Went in bought 6” cook knife lady who…
Went in bought 6” cook knife lady who served me excellent
1 de julio de 2026
Respuesta de ProCook - Bideford
We're so happy to hear you had such a positive experience with your new 6" cook knife and our team member! We appreciate your kind words.
Respuesta de ProCook - Bideford
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Respuesta de ProCook - Bideford
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
Lovely helpful lady in the bideford…
Lovely helpful lady in the bideford store, lovely products.
10 de junio de 2026
Respuesta de ProCook - Bideford
We're so glad you enjoyed our products and found our team member in the Bideford store to be lovely and helpful! Thank you for your kind words.
Respuesta de ProCook - Bideford
We are so glad to hear that our team was both informative and friendly during your visit. We appreciate your kind words!
We had extremely helpful advice from…
We had extremely helpful advice from the staff in the shop in Bideford. We bought a set of saucepans for an induction hob.
29 de junio de 2026
Nice choice in the shop
Nice choice in the shop. Lovely staff
Good quality products . It’s nice to actually shop instead of buying online
23 de junio de 2026
Respuesta de ProCook - Bideford
We're so glad you enjoyed our selection and found our staff lovely. We appreciate your kind words about our quality products.
Lovely range of cookware
Lovely range of cookware, friendly knowledgeable service from the Lady staff member, definitely going back again
18 de junio de 2026
Respuesta de ProCook - Bideford
We're so pleased you enjoyed our cookware range and received friendly, knowledgeable service. We look forward to your next visit!
great customer service
great customer service, pointed out the 20% deal, which allowed me to purchase all the items i wanted, if this wasnt pointed out, i would have walked out as i dont like the sets
19 de junio de 2026
Respuesta de ProCook - Bideford
We're so glad our team's excellent service helped you find everything you wanted! Thank you for your positive feedback.
products are fantastic all of high…
Your products are fantastic all of high quality. When visiting the shop the lady was very informative about the products i purchased, she was also very helpful.
18 de junio de 2026
Respuesta de ProCook - Bideford
We're so pleased you found our products fantastic and high quality! We're also glad our team member was informative and helpful. Thank you for your wonderful feedback!
Very helpful member of staff.
17 de junio de 2026
Helpful and knowledgeable
The two staff were very helpful . We wanted frying pans that we had just used on holiday. One of the staff said that her parents used those but they were now old stock. We were upset but bought the ones she recommended as the replacement. They were less money than we had expected.
17 de junio de 2026
Excellent advice and customer service
16 de junio de 2026
Respuesta de ProCook - Bideford
We appreciate your kind words.
Staff were very welcoming and helpful.
16 de junio de 2026
The young lady working in the shop was…
The young lady working in the shop was polite, helpful and smiley. Which makes a change
12 de junio de 2026
Respuesta de ProCook - Bideford
We're so happy to hear about your positive experience with our team member. We appreciate your kind words!
Absolutely excellent store
Absolutely excellent store
Top quality products
Lovely staff
Great value for £ without dipping on quality Five *
14 de junio de 2026
Respuesta de ProCook - Bideford
We're so glad you enjoyed our excellent store, top-quality products, and lovely staff. We appreciate your kind words about our value!
Great service and help in our choosing
Great service and help in our choosing
Thank you
9 de junio de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.