ProCook - Bishops Stortford Opiniones 

486
TrustScore: 5 sobre 5

4,8

10 South Street, CM23 3AT Bishops Stortford, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Arred 20mins before they closed but the guy working there did not rush me and gave me all the advice I needed for what pan range suited.my needs, on the way out we chatted about the knives and helpe... Ver más

Valorada con 5 estrellas sobre 5

Bought a large salad platter in the sale the young gentleman that served me was extremely helpful and polite. The store is well later out and goes without saying everyone loves a sale so will be bac... Ver más

Valorada con 4 estrellas sobre 5

I know knives are difficult to display but when I wanted to see a particular knife to see if it was the right fit for my hand, the shop didn’t have a demonstration model. I had to buy unseen

Valorada con 5 estrellas sobre 5

Very friendly and helpful staff. Wrapped purchase well and very considerate - purchased knives so e.mail for receipt but also gave paper receipt as carrying knives! (their suggestion for safeguarding... Ver más


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • 10 South Street, CM23 3AT, Bishops Stortford, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

486 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(486)

24.478 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

When I got home I checked the…

When I got home I checked the chopping board and it was 'used'.
There were knife marks all over the back of it. They despatched a replacement immediately. Cannot fault that for customer service.
Much appreciated !

29 de abril de 2026
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Respuesta de ProCook - Bishops Stortford

Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.

Valorada con 5 estrellas sobre 5

Very good quality

Super quality

28 de abril de 2026
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Respuesta de ProCook - Bishops Stortford

Thank you for your kind words! We're thrilled to hear that you're happy with our quality. We strive to provide the best possible experience for our customers, and your feedback means a lot to us

Valorada con 5 estrellas sobre 5

Very knowledgeable staff.

Very knowledgeable staff.
The lady (I’m sorry I didn’t get her name) was very helpful as I didn’t realise that you could buy the knives individually instead of in the block as I only wanted vegetable knives it can work out more expensive but it’s better than having a draw full of knives you don’t need

22 de abril de 2026
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Respuesta de ProCook - Bishops Stortford

We appreciate your positive feedback! We're happy to hear that our staff was helpful in explaining the option to purchase knives individually. We're glad you found a solution that better suits your needs, even if it meant a different price point.

Valorada con 4 estrellas sobre 5

The product is good

The product is good with the added bonus of a lid. I would have preferred a slightly bigger bowl but the next one in the range was too big.

22 de abril de 2026
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Respuesta de ProCook - Bishops Stortford

We're happy to hear that you like the product and its lid! We appreciate your feedback regarding the bowl size options and will consider this for future product development.

Valorada con 5 estrellas sobre 5

Always spotlessly clean

Always spotlessly clean, staff always so polite and friendly, vast selection to choose from, and always a pleasant visit to the Bishop’s Stortford store

25 de abril de 2026
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Respuesta de ProCook - Bishops Stortford

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our store clean, our staff polite, and enjoy our selection.

Valorada con 5 estrellas sobre 5

Bishops Stortford ProCook store is a…

Bishops Stortford ProCook store is a clean well designed store,I located the saucepans I was looking for and a member of staff was helpful but not pushy.It was good to see and handle the products.I purchased a set of saucepans for my new induction hob.

20 de abril de 2026
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Respuesta de ProCook - Bishops Stortford

We're happy to hear you found our Bishops Stortford store clean and well-designed. It's great you located the saucepans you wanted and found our staff helpful. We appreciate you purchasing a set for your new induction hob!

Valorada con 5 estrellas sobre 5

product knowledge

product knowledge, special discounted pricing, value and great products. Helpful staff

31 de marzo de 2026
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Respuesta de ProCook - Bishops Stortford

We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our product knowledge, pricing, value, products, and staff.

Valorada con 5 estrellas sobre 5

Always so helpful in store

Always so helpful in store - fantastic service

30 de marzo de 2026
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Respuesta de ProCook - Bishops Stortford

We appreciate your kind words! We're so happy to hear you consistently receive fantastic service in our store.

Valorada con 1 estrellas sobre 5

Customer service it was really bad

Customer service it was really bad, the seller was on his own and say to us we were to much trouble because we exchange a £20 gift for £195 cook pan set and we part with cash and part with card.

21 de marzo de 2026
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Respuesta de ProCook - Bishops Stortford

Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store

Valorada con 5 estrellas sobre 5

Granite sauté pan

Very helpful staff in store, good product to match my saucepan set in the same range. Great to use and easy clean. Many thanks.

21 de marzo de 2026
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Respuesta de ProCook - Bishops Stortford

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and liked our product.

Valorada con 5 estrellas sobre 5

Very friendly and knowledgeable staff

The sales assistant who completed my transaction was very helpful and took his time to find extra products that I had difficulty finding when walking round the store.

15 de marzo de 2026
Logotipo de ProCook - Bishops Stortford

Respuesta de ProCook - Bishops Stortford

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our sales assistant was helpful in finding the products you were looking for.

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