Arred 20mins before they closed but the guy working there did not rush me and gave me all the advice I needed for what pan range suited.my needs, on the way out we chatted about the knives and helpe... Ver más
Localización
Cambiar localización10 South Street, CM23 3AT Bishops Stortford, GB
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Consulta las opiniones de los clientes
Bought a large salad platter in the sale the young gentleman that served me was extremely helpful and polite. The store is well later out and goes without saying everyone loves a sale so will be bac... Ver más
I know knives are difficult to display but when I wanted to see a particular knife to see if it was the right fit for my hand, the shop didn’t have a demonstration model. I had to buy unseen
Very friendly and helpful staff. Wrapped purchase well and very considerate - purchased knives so e.mail for receipt but also gave paper receipt as carrying knives! (their suggestion for safeguarding... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
10 South Street, CM23 3AT, Bishops Stortford, Reino Unido
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Very helpful staff members over 2 days…
Very helpful staff members over 2 days of research and then purchasing. So far, wonderful products too, although we haven’t used everything yet
Service good
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When I got home I checked the…
When I got home I checked the chopping board and it was 'used'.
There were knife marks all over the back of it. They despatched a replacement immediately. Cannot fault that for customer service.
Much appreciated !

Respuesta de ProCook - Bishops Stortford
Very knowledgeable staff.
Very knowledgeable staff.
The lady (I’m sorry I didn’t get her name) was very helpful as I didn’t realise that you could buy the knives individually instead of in the block as I only wanted vegetable knives it can work out more expensive but it’s better than having a draw full of knives you don’t need

Respuesta de ProCook - Bishops Stortford
The product is good
The product is good with the added bonus of a lid. I would have preferred a slightly bigger bowl but the next one in the range was too big.

Respuesta de ProCook - Bishops Stortford
Always spotlessly clean
Always spotlessly clean, staff always so polite and friendly, vast selection to choose from, and always a pleasant visit to the Bishop’s Stortford store

Respuesta de ProCook - Bishops Stortford
Attentive but not pushy staff
Attentive but not pushy staff
Left with product happy
Bishops Stortford ProCook store is a…
Bishops Stortford ProCook store is a clean well designed store,I located the saucepans I was looking for and a member of staff was helpful but not pushy.It was good to see and handle the products.I purchased a set of saucepans for my new induction hob.

Respuesta de ProCook - Bishops Stortford
Shopping for a kettle
I wanted a stove top kettle It was easy to find. The staff were helpful and informative.
Lots of choice, great price
Spacious shop with lots of choice, helpful staff and took advantage of the discount offered on a quality pro shop product.
product knowledge
product knowledge, special discounted pricing, value and great products. Helpful staff

Respuesta de ProCook - Bishops Stortford

Respuesta de ProCook - Bishops Stortford
Customer service it was really bad
Customer service it was really bad, the seller was on his own and say to us we were to much trouble because we exchange a £20 gift for £195 cook pan set and we part with cash and part with card.

Respuesta de ProCook - Bishops Stortford
Very helpful in helping us choose the…
Very helpful in helping us choose the right size casserole dish
Granite sauté pan
Very helpful staff in store, good product to match my saucepan set in the same range. Great to use and easy clean. Many thanks.

Respuesta de ProCook - Bishops Stortford
Very friendly and knowledgeable staff
The sales assistant who completed my transaction was very helpful and took his time to find extra products that I had difficulty finding when walking round the store.

Respuesta de ProCook - Bishops Stortford
Staff very helpful and friendly
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