Superb service. I returned an online order that wasn't suitable for my needs and purhased an alternative item which was lovingly wrapped. Both transactions were flawless and my new knife works really... Ver más
Localización
Cambiar localizaciónBluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB
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Consulta las opiniones de los clientes
We had a problem with a purchased item purchased a few years ago. The staff were excellent, dealt with the issue professionally and I left the store suitably impressed and would certainly continue buy... Ver más
La empresa ha respondido
Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had... Ver más
La empresa ha respondido
We visited the Bluewater store on monday and purchased a full set of stainless pots and frying pans. These have, so far, been a great purchase. The excellent advice from Sharon, whose knowledge wa... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, Reino Unido
4,8
Excelente
1 mil opiniones
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Goon products at a fair price.
13 de febrero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Plenty of choice and excellent quality…
Plenty of choice and excellent quality at good prices.
8 de febrero de 2026
Respuesta de ProCook - Bluewater
We appreciate your positive feedback! We are so happy you found our choice plentiful and our quality excellent at good prices.
Very good 1st experience
My 1st experience with ProCook at Bluewater was very good. The sales assistants were very helpful and professional .I will definitely go there again if I need anything for my kitchen and I will tell my friends and family to shop there. I am happy with my product,its value for money. Thank you.
12 de febrero de 2026
Staff were very helpful,good range of…
Staff were very helpful,good range of products at reasonable prices
8 de febrero de 2026
The shop was well laid out and the and tidy.
The shop was well laid out and the staff were very friendly and helpful.
7 de febrero de 2026
Respuesta de ProCook - Bluewater
We appreciate you taking the time to leave us this great review! We're so happy you liked our shop and found our staff friendly and helpful.
Your staff are always very helpful.
Your staff are always very helpful and friendly. You have a great range of products and it’s so good to be able to look at these in person and not just on a screen.
11 de febrero de 2026
Respuesta de ProCook - Bluewater
We're happy to hear that you find our staff helpful and friendly! It's great to know you appreciate our product range and the ability to see them in person.
Bought my second knife
Bought my second knife, building up to having the full set. Staff are very helpful and knowledgeable about the products. Well laid out store.
10 de febrero de 2026
Respuesta de ProCook - Bluewater
We're so happy you're building your knife set with us! It's great to hear our staff were helpful and knowledgeable, and that you like our store layout.
Respuesta de ProCook - Bluewater
We appreciate your positive feedback; we're so glad you value our good quality at a reasonable price.
Very helpful staff
Very helpful staff. Explained about their new, non toxic, pastel coloured Soho range of pans and bakeware
10 de febrero de 2026
Helpful and informative staff
6 de febrero de 2026
goodvalue for money
4 de febrero de 2026
In stock and sale price
3 de febrero de 2026
Consumer was so helpful and patient assisted.
Very good 👍 consumer service. Patient
Cheerful
Lovely
6 de febrero de 2026
nice service
30 de enero de 2026
Faultless
The young Lady behind the till was very helpful and polite, a nice store in general some people say its a bit expensive, but i believe you get what you pay for. never had a problem with any purchase before from procook
2 de febrero de 2026
The staff were very helpful and fave sound advice without being pushy.
The staff were very helpful
1 de febrero de 2026
Respuesta de ProCook - Bluewater
We appreciate you letting us know that our staff was helpful. Thank you for your positive feedback; we are so happy!
Very friendly helpful I knew exactly what they were talking about
Very friendly and knowledgeable was incredibly helpful
24 de enero de 2026
Respuesta de ProCook - Bluewater
We appreciate you letting us know our staff was friendly, knowledgeable, and helpful! We are so happy to hear it. Thank you.
Expensive but completely worth it
Expensive but completely worth it, excellent customer service. I will highly recommend this shop. Their products are very good and quality. Love it 😊
27 de enero de 2026
Respuesta de ProCook - Bluewater
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our products excellent and our customer service worth the price.
Excellent service from staff
23 de enero de 2026
Respuesta de ProCook - Bluewater
We are happy to hear that our staff provided excellent service for you; we appreciate your positive feedback so much!
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